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Level 2

274 points

"This apple ID has not yet been used with the app store."

Hello. I've created an Apple ID accout on the apple.com website so I can use the app store to update or download apps. However, when I tried to do that, the app store displayed a message saying, "This apple ID has not yet been used with the app store." To quote http://support.apple.com/kb/HT2589, "If you already have an Apple ID, you can easily use it at the iTunes Store or Mac App Store. You already have an Apple ID if you bought something at the Apple Store, registered your product online, or used the My Apple ID page." I am very confused, because I know for sure that I have bought a MacBook Pro (10.8.4) in Hong Kong some weeks ago. Here is a procedure of my attempt to get XCode:

1. I wish to get XCode

2. I enter my Apple ID and password just as I do to log in to apple.com

3. ???

So what is the meaning behind this? Do I restart my computer? Is it because I bought my MacBook Pro in Hong Kong that I must register an Apple ID in the Hong Kong Apple website (which, in my personal opinion, is a bit absurd)? What do I do? Please help.

Many thanks.

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Sep 18, 2013 4:46 PM

Best reply

Ashleyrhoselle

Level 1

9 points

Posted on Oct 21, 2013 4:24 PM

can somebody help me?! i login my apple id in my iphone but i cannot use it coz its telling iapple id is not used in itunes or app store.. how to use my id for free

View in context

84 replies

Sep 10, 2016 9:59 PM in response to bzischarles

When I log in, I get a popup window saying "This apple ID has not yet been used with the app store". When I close the pop-up window, I get a web page telling me "to create a new apple ID, click continue" (see image at the bottom). Why would I create an apple ID when I already have one? That's exactly how I ended up creating my Apple ID in the first place. Now, I am back to the beginning. This is very confusing. It is also very frustrating because such a poor experience can be designed by a company like Apple.

Why doesn't it simply explain what the process is. Why would I need to create an ID when I already have one? I have tried to read through all the messages but I am still not clear what the explanation is.

Dah•veed

Level 9

64,789 points

Sep 10, 2016 11:25 PM in response to Led-Zeppelin

There isn't anything wrong with your Apple ID, you just haven't created an iTunes account using this Apple ID. You need to press Review (3rd image above) and go through each page to confirm and supply the necessary information to use this Apple ID to purchase content from the iTunes stores; Music, iOS apps, movies, games, Mac Apps, books. etc.

Late 2012 Mac mini, macOS ?;  Watch, 38 mm silver AL, Watch OS 2.2.2; iPad Air 2 & iPhone 6+, iOS ?;  Apple Airport Express

Nov 7, 2016 7:55 PM in response to Dah•veed

I have the same problem. Pressed the "Review" button but nothing happens. It doesn't pop up any new window or lead me to where / how I can review my account. So I don't get anywhere.

Nov 26, 2016 7:56 AM in response to bzischarles

aiman

Apr 29, 2017 1:49 PM in response to Dah•veed

bor your the best

Jun 25, 2017 1:39 AM in response to bzischarles

That happen to ne

Vann29

Level 1

4 points

Jun 26, 2017 5:34 AM in response to Dah•veed

If I click on the review am ask to fill some forms but here lies the case I don't have GIFT CARD code or MASTER card how can I go through this please I need help

Vann29

Level 1

4 points

Jun 26, 2017 5:37 AM in response to Ychris827

Apple is **** ****

Vann29

Level 1

4 points

Jun 26, 2017 5:41 AM in response to Dah•veed

How can I get the Gift Card

Jun 29, 2017 5:20 PM in response to Dah•veed

What if during the account info it says to contact apple support

Jul 4, 2017 7:36 AM in response to VojtechBelka

i did that, but still fails

Anisha@

Level 1

4 points

Jul 11, 2017 5:30 PM in response to Ashleyrhoselle

Thank you

Jul 15, 2017 4:21 PM in response to bzischarles

koe molekao

Khubaib1

Level 1

12 points

Aug 2, 2017 9:46 AM in response to Dah•veed

Hi Dahveed.I Know I Review But After Completing All Process.It Says For Assistance Contact Itunes.Can U Now Solve This.My Apple Id Works On Icloud,Facetime But Why Not On Appstore.Thx

kgebsta

Level 1

4 points

Sep 27, 2017 1:46 PM in response to Dah•veed

What should I do when I click the "Review" button and I get a black screen?

"This apple ID has not yet been used with the app store."