Q: Can't Remove Old ICloud Account

Contact Apple Support - http://www.apple.com/support/appleid/contact/.

Contact Apple Support - http://www.apple.com/support/appleid/contact/.

Contact Apple Support - http://www.apple.com/support/appleid/contact/.

Wrong wrong wrong. Not even what is being addressed here. Can you read? He is saying and so am I that when doing an update on an iDevice we are having the problem that a different Apple ID coming up asking for a password. Even after changing the Apple ID in settings it still persists. The reason is because the apps were purchased/downloaded under a different Apple ID then put onto the iPad. But it goes further than this. If you have changed your Apple ID then go to restore your iDevice you have to enter in the password for the old/other Apple ID that you are not trying to activate and have changed in the settings. It's a simple problem issue but the answer had to be handled by Apple for me and in the end I got the answer of a shoulder shrug. Not even Apple can do anything about having apps purchased under an old or alternative Apple ID or change the Apple ID required to enter a password for when restoring. AKA wa-wa-wa-waaah (sad trumpet sound) shoulder shrug, they can't do anything for us. The issue shall persist until you create a brand new iDevice off an upgrade without restoring from a previous backup that ever involved the old Apple ID you are trying to get unassociated with your iDevice.

He is saying and so am I that when doing an update on an iDevice we are having the problem that a different Apple ID coming up asking for a password. Even after changing the Apple ID in settings it still persists. The reason is because the apps were purchased/downloaded under a different Apple ID then put onto the iPad. But it goes further than this. If you have changed your Apple ID then go to restore your iDevice you have to enter in the password for the old/other Apple ID that you are not trying to activate and have changed in the settings. It's a simple problem issue but the answer had to be handled by Apple for me and in the end I got the answer of a shoulder shrug. Not even Apple can do anything about having apps purchased under an old or alternative Apple ID or change the Apple ID required to enter a password for when restoring. AKA wa-wa-wa-waaah (sad trumpet sound) shoulder shrug, they can't do anything for us. The issue shall persist until you create a brand new iDevice off an upgrade without restoring from a previous backup that ever involved the old Apple ID you are trying to get unassociated with your iDevice.

THERE IS NO FIX BECAUSE THE APPS WERE PURCHASED OR DOWNLOADED UNDER THE ALTERNATIVE APPLE ID!!! APPLE CANNOT HELP YOU! AND IF YOU CANNOT RESTORE WITHOUT ENTERING IN THE PASSWORD FOR THIS ALTERNATIVE APPLE ID THEN THERE IS NO SOLUTION BUT TO CREATE A NEW IDEVICE AND NOT RESTORING FROM A PREVIOUS BACKUP ASSOCIATED WITH THAT APPLE ID YOU ARE TRYING TO GET OFF YOUR IDEVICE. APPLE CAN'T HELP AND HAS NO WAY TO CHANGE THIS.

<Edited by Host>

help original owner Lost or forgotten Apple ID password

This works. I only had to use my old Email address as Apple ID (with the current Apple ID password) then went on my iPad and was finally able to delete the old iCloud account. Went back to Apple ID re-edited the Email address using the new one and everything went smoothly. I now have a new iCloud account on the iPad as well. Thank you

it gives me this message when i try to follow the instructions, "Email address is already verified for another Apple ID" is there any way around that? my old email is verified with my old icloud account.. to which i dont have the passwords for either. =\ help please

anyone got any ideas for me?

http://support.apple.com/kb/he68:

How to verify an email address that was unverified from an Apple ID

An email address can become unverified from your Apple ID if it is verified with another Apple ID. This is possible only when the other Apple ID matches the email address exactly. You cannot reverify that email address unless you own both Apple IDs.

If your email address does become unverified from your Apple ID, you must add and verify a new primary email address before you can use that Apple ID with certain services. The easiest solution is to add and verify a new email address, as described in the section of this article entitled “How to verify the primary email address for your Apple ID”.

If you want to reverify the same email address (the one that does not match your Apple ID), you must first change the name of your other Apple ID so that the email address becomes available again. See the section of this article entitled “How to edit your Apple ID and primary email address.”

I want to sell my iphone 4 ios 7, but when i tried resetting it completely it tells me, this is on my computer, that i need to turn off find my iphone well when i went to the cloud settings and it prompts me to sign in with my old email that is set up to an old appleid and im completely signed out of both my two apple ids new one and old one, the new one i set up to a new email. well i have access to both passwords and the emails and well i try to sign in to icloud but it then says cannot sign in- MOBILEME_CREATE_UNAVAILABLE i cannot access the cloud account on my iphone because the part that says account is shaded gray and im not allowed to clicked as well as the part for find my iphone

Hey!

So I had an issue with this and after spending hours trying all the different ways of getting around it (trying to change to old Apple ID, resetting Facetime and iMessage, etc.) the thing that worked for me was a software update. Basically I updated to the newer version of iOS 7.0.4 and chose to skip the prompts to sign into the old (unusable) iCloud account. I then once again attempted to delete the old account in iCloud settings and it signed out and allowed me to set up my regular Apple ID account. I don't know if it'll do that for everyone but if nothing else works, a software update might help.

This helped me out SO much! I suggested this to the technician on the phone but she just continued to run in circles with me. This answers the question with what to do when you accidentally make two apple IDs.

I've bought the phone of somebody else and they dont know the password the email linked with icloud how can i delete and put my own on my phone?