8 Replies Latest reply: Jan 8, 2014 2:37 PM by Mouse white
Richard Sjolund Level 2 Level 2 (235 points)

I updated my iPhone5 to IOS 7 - and I updated iTunes.  Now when I sync my iPhone all of my apps are frozen on the Home Screen pages.  I can swap whole pages, but I cannot move any apps from one screem to another screen.  Every screen has a black background.

 

The instructions tell me tp drag an app - but I cannot drag any app - only the entire screen

 

I've shut downa dn reloaded - and tried everything without success.

 

Any clues ?


iPhone 5, iOS 6.1.4
  • Richard Sjolund Level 2 Level 2 (235 points)

     

    Sep 18, 2013 7:38 PM

     

     

    I updated my iPhone5 to IOS 7 - and I updated iTunes.  Now when I sync my iPhone all of my apps are frozen on the Home Screen pages.  I can swap whole pages, but I cannot move any apps from one screem to another screen.  Every screen has a black background.

     

    The instructions tell me tp drag an app - but I cannot drag any app - only the entire screen

     

    I've shut downa dn reloaded - and tried everything without success.

     

    Any clues ?

    iPhone 5, iOS 6.1.4

     

    NOTE:  This is on the iTunes sync page -- my Home Screens on iTunes are locked.

  • flyfisher213 Level 1 Level 1 (0 points)

    I have the same problem. How to move apps from one screen to another in itunes in ios7 on an iphone 5.

  • Peter Adams Level 1 Level 1 (10 points)

    Likewise, with an iPhone4. Googled it and landed here; I hope we're not a voice in the wilderness, because it's a very annoying bug.

  • flyfisher213 Level 1 Level 1 (0 points)

    I figured it out. Open iTunes with your iPhone attached. Click on the phone in the bar near the right. Should show the iPhone content ie apps. Click on apps, then sync at he lower right of the screen. Now when you click on a app you want to move to a different page, drag it over and hold for a second until the new page comes up. Release the app. Should be on the new page. Wish one could move several at once.....ll.l

  • spon1 Level 1 Level 1 (0 points)

    I tried flyfisher213's fix - it does not work. This is a big nuisance. Anyone tried any other way? Even the mechanism for moving apps directly on the iPhone is buggy.

  • Peter Adams Level 1 Level 1 (10 points)

    Hah, I just came back to this problem after updating to 11.1.1 in the hope that things might now work, and I discovered something by accident.

     

    If you want to move an app from screen 1 for instance: Double click somewhere on screen 1. It now gets a little larger, and you can now click on an app to select it, which will become highlighted with a blue outline, and can be dragged to another screen in the usual manner.

     

    I don't remember this behaviour previously, but double clicking on the app page fixes things for me. Hope it's a fix for you guys too.

  • spon1 Level 1 Level 1 (0 points)

    Thank you Peter - that worked fine - but I find it a little difficult to see those small screens - I guess playing with the magnification adjustment may get this fixed. Still liked the old system better.

  • Mouse white Level 1 Level 1 (0 points)

    Update: you can hold Ctrl on keyboard and then click many icon app