My system worked as expected today until the update of iTunes. I am now not able to see my iPad listed in iTunes but I am able to see the iPad storage in file Explorer.
I have re-installed iTunes, updated the driver, tried other USB ports all to no avail.
iPad (4th gen) Wi-Fi + Cellular (MM), Windows 8, I had to use WiFi to do the update
workaround a friend of mine gave me
1. connect phone to computer
2. Open Control Panel
3. switch your view to small icons
4. open devices and printers
5. you should see your iPhone in the list (near the bottom)
6. right click and pick properties
7. change to elevated prompt / change settings
8. go to driver tab
9. update the driver by pointing it to: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
10. ok thru the prompts and iTunes will load and your back in business!
Thanks everyone for your help.
For me, what solved my problem was to return my system to Windows 8, and then use the system until the official Windows 8.1 update was released. I then installed the 8.1 update with no further problems.
I had been using the pre-release Windows 8.1 upgrade for some time with no problems until the iTunes update. I accomplished the downgrade to Windows 8 by restoring from backups soon after I posted my question so I was unable to test any of the suggested solutions. Thanks again all.
Windows 8.1 has yet to be officially released, therefore it is not supported.
Using the steps I provided windows 8.1 and windows 8 works just fine.
Windows 8.1 is released just not everyone has access to it until the official release date.
This worked for me - Thanks Have a Good Day
Thanks works grate apple needs to show this in the workaround now that 8.1 is on full release lots are having the same trouble. 😉
your steps work perfectly! I am so happy thank you
Confirm that iTunes 11.1 and Windows 8.1 are not compatible.
