Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 11.1 will not authorize PC

I have deauthorized all my other computers in iTunes 11.1. I have authorized the current PC that 11.1 is installed on the iPhone 4s with IOS 7.0. I start sync and it stops after step 2 and gives this message, "The iPhone (Name) could not be synced because this computer is no longer authorized for purchased items that are on this iPhone." So I deauthorized and authorize the PC again and get the same message.


Any ideas/help?


thanks

iPhone 4S, Windows 7

Posted on Sep 18, 2013 6:07 PM

Reply
33 replies

Sep 19, 2013 11:12 PM in response to psych_doc

*****FIXED*****


This is what I did to fix it. I am running Win7 so I don't know if it will work on Win 8 or not.


1-Uninstalled QuickTime

2-Uninstalled Apple Mobile Device Manager

3-Uninstalled Apple Software Update Manager

4-Uninstalled iTunes

5-Uninstalled iCloud

6-Uninstalled any left over Apple software

7-Restarted Computer

8-Installed iTunes

9-Restarted Computer


I did not install iCloud. I was able to authorize my PC and Sync did work.

iTunes 11.1 will not authorize PC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.