iTunes 11.1 will not authorize PC

I have deauthorized all my other computers in iTunes 11.1. I have authorized the current PC that 11.1 is installed on the iPhone 4s with IOS 7.0. I start sync and it stops after step 2 and gives this message, "The iPhone (Name) could not be synced because this computer is no longer authorized for purchased items that are on this iPhone." So I deauthorized and authorize the PC again and get the same message.


Any ideas/help?


thanks

iPhone 4S, Windows 7

Posted on Sep 18, 2013 6:07 PM

Reply
33 replies

Sep 19, 2013 11:12 PM in response to psych_doc

*****FIXED*****


This is what I did to fix it. I am running Win7 so I don't know if it will work on Win 8 or not.


1-Uninstalled QuickTime

2-Uninstalled Apple Mobile Device Manager

3-Uninstalled Apple Software Update Manager

4-Uninstalled iTunes

5-Uninstalled iCloud

6-Uninstalled any left over Apple software

7-Restarted Computer

8-Installed iTunes

9-Restarted Computer


I did not install iCloud. I was able to authorize my PC and Sync did work.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 11.1 will not authorize PC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.