Q: iTunes 11.1 will not authorize PC
I have deauthorized all my other computers in iTunes 11.1. I have authorized the current PC that 11.1 is installed on the iPhone 4s with IOS 7.0. I start sync and it stops after step 2 and gives this message, "The iPhone (Name) could not be synced because this computer is no longer authorized for purchased items that are on this iPhone." So I deauthorized and authorize the PC again and get the same message.
Any ideas/help?
thanks
iPhone 4S, Windows 7
Posted on Sep 18, 2013 6:07 PM
*****FIXED*****
This is what I did to fix it. I am running Win7 so I don't know if it will work on Win 8 or not.
1-Uninstalled QuickTime
2-Uninstalled Apple Mobile Device Manager
3-Uninstalled Apple Software Update Manager
4-Uninstalled iTunes
5-Uninstalled iCloud
6-Uninstalled any left over Apple software
7-Restarted Computer
8-Installed iTunes
9-Restarted Computer
I did not install iCloud. I was able to authorize my PC and Sync did work.
Posted on Sep 19, 2013 11:12 PM