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Why did iTunes 11.1 (126) delete all (SEVERAL HUNDRED) Podcasts?

I update to iTunes 11.1 (126), update my iPhone 4 to iOS7, synched my iPhone. iTunes began to load Podcasts onto the limited space of my iPhone until clicked "x" to stop. I had previously set my iPhone to be managed manually so that I can choose what to put in the limited space. I set iTunes to allow me to manually update my iPhone *again*, synched it and went on about my afternoon.


When I came back to iTunes I see that it has taken it upon itself to DELETE ALL OF MY PODCASTS! Everything is missing. All of my carefully cultivated selections are simply missing, not even retrievable from the Trash. Even if I had the patience to download and sort out the SEVERAL HUNDRED podcasts again I do not have unlimited bandwidth. I will have to repeat listen to hundreds of podcasts to determine which ones I've already heard. What will this do to the podcasters themselves when they wonder why loyal listeners are dropping off? Should I email each podcaster and say, "I can't take the time sort out your hundreds of episodes AGAIN, so I guess I'll just stop listening." ?


Honestly, how could anyone think this kind of faceless automation was a good thing? I have been an Apple user long enough to remember the phrase, "It's not a bug, it's a feature" but I don't know how you can fix this.

iTunes-OTHER, Mac OS X (10.7.5), iPhone 4

Posted on Sep 18, 2013 6:12 PM

Reply
161 replies

Oct 27, 2013 4:25 PM in response to vilennon

For those looking for alternatives... there is still Zune. I thought Zune had been discontinued but apparently the user base demanded it back so it is available for download - v. 4.8. This is more stable on windows 7 64 bit than gPodder so I installed this instead of gpodder. It lacks a playlist option for video podcasts but otherwise is acceptable. The migration was pretty painless and it integrates well with other MS products.. It works with X-box. I can't say how well since I don't have X-box but apparently that will keep the product alive. I did not make use of their cloud system. Once burned, twice shy. 🙂


I revived my old laptop with its old installation of iTunes so I can still load my ipod. I made sure no software updates are allowed for iTunes so it is rolled back several versions. LOL. I now use the old laptop - Dell Precision M60 with XP pro - as my downstairs computer so it is better than taking up closet space. It still also does a great job of playing DVDs and vodcasts.


I also tried out Noopod - a good basic podcatcher. It does download and update fast so has some plus features for those with slow connections. Lacks a lot of features we've become accustomed to but is safer than itunes..

Oct 27, 2013 7:13 PM in response to vilennon

About media kind change. Perhaps it can work as a workaround for this particular bug in iTunes. However my friend experienced Audible audiobook erase in previous version of iTunes update. And media kind change can confuse iTunes later since this program has associations to the media kind.


Regarding settings. I have about 10 different Apple products in my house: iphones, ipods, ipads and tv's. Shoud I go around and change settings in all of them? It is insane. I agree that the synchronization is an evil that Apple cannot handle. They mixed up Master-Slave device relationships and got lost in those relationships. Who is a master who is a slave? Who knows? Now in addition to iOS7 update I deny apple tv fw updates since I have a general concern about apple software stability and connection to iCloud.


And iPhone RF reception (3G, WiFi, GSM) got worse in iPhone 5 in comparison with iPhone 4. .. It is a different story... Yeah, what can we do? We are probably a small community who can only start looking for a better solutions...

Oct 29, 2013 2:56 PM in response to vilennon

I didn't know about the Podcast deletion problem until now. I updated iTunes on my PC the other day and this morning when I went to look at some Podcasts episodes in my library it deleted a couple of my Podcasts before my eyes. They were there and then a couple seconds later they were gone. I had several years worth of files deleted for no apparanet reason just like many of you. So today I found this thread.

I can testify to the fact that the latest version of itunes 11.1.2 still has the bug.

I can't begin to express the Anger I feel today. I used to Love Apple now, well.....

This is just one issue out of several serious issues I have experienced since about the time IOS 7 came out.


I called Apple and of course they don't seem to know much about it. They are supposed to look into it and call me back.

Nov 1, 2013 3:35 PM in response to Mike SM

Posting this here because 1) another case of data deletion due to use of an Apple upgrade, 2) this answers August Berkshire's question, even if he/she doesn't use this particular software, and 3) THIS is the response Apple should have done:


http://www.macrumors.com/2013/10/31/western-digital-warns-external-hard-drive-cu stomers-over-mavericks-data-loss/

Dear WD Registered Customer,

As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer.

The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years, however solely as a precaution WD has removed these applications from our website as we investigate this issue.

Sincerely,

Western Digital


Beware the poisoned Apple!

Nov 5, 2013 6:25 PM in response to vilennon

iTunes 11.1.3 is up.


"This version of iTunes resolves an issue where the equalizer may not work as expected and improves performance when switching views in large iTunes libraries. This update also includes additional minor bug fixes."


Still no mention of the deleting podcasts/music issue, so not encouraged. If any bold person tests this version, let us all know the results.

Nov 11, 2013 4:30 PM in response to vilennon

I spoke too soon. This time it not only deleted recent downloads off of iTunes, but it deleted them off my iPhone as well.


Best guess: iPhone was low on space and couldn't finish synching, which was interpreted as having listened to some of the podcasts and then deleted them from both ends, but this was not the behavior set on either so "WTH" is still appropriate.

Nov 11, 2013 4:57 PM in response to vilennon

Well, I guess that explains the sudden increase in my available disk space. I'm yet another victim of the "iTunes ate my podcast collection" bug. Beyond outraged -- I've lost years worth of podcasts. Hopefully they're still on my backup.


How Apple could have missed this is bizarre. I would consider this a fireable screw-up - hopefully someone's going to pay for the collected inconveniencing hundreds of (previously) loyal Apple customers.

Nov 14, 2013 3:51 PM in response to rtheath

How Apple could have missed this is bizarre.

What really makes me angry is that they missed this bug ON 4 SEPARATE UPDATES!


Anyway, I just came in to say; I'm also adding the iOS iTunes U app to the list of Apple products I'm not updating for these same concerns. Again, trust issues. So, if you use the new updated app, check your libraries. Let us know if something else goes wrong.

Nov 15, 2013 10:25 AM in response to Terrorsteel

Two tweets from Richard Dawkins this AM may have hit on what is happening at Apple in general including its iTunes app. ....



Is Apple downgrading software on their REAL computers for the sake of compatibility with iPads etc? http://bit.ly/1bzpAlF


"Customise Presenter Display" was most useful part of Keynote http://bit.ly/1bzpAlF Can't BELIEVE Apple have cut it from latest upgrade?


Nov 23, 2013 12:55 AM in response to vilennon

There was a suggestion that if you moved your iTunes library to another location before updating iTunes, updated itunes, then switched off the syncing behavior, then moved your iTunes library back that it wouldn't delete all your files. Has anyone tried this? Did it work? I thought I saw some mention in this thread that someone had done this, but then the next iTunes update changed the default and deleted all their files again.


I also saw someone say that moving the podcasts out of your podcast folder into your music folder didn't solve this problem?


Has anyone figured out a workaround? I can't update my iDevices to iOS7 because of this issue.


Still no response or fix from Apple, I'm assuming that they don't consider this a bug. I may have purchased my last iDevice.

Why did iTunes 11.1 (126) delete all (SEVERAL HUNDRED) Podcasts?

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