Previous 1 4 5 6 7 8 Next 112 Replies Latest reply: Mar 4, 2014 3:52 AM by ReadNaked Go to original post
  • Philbury1 Level 1 Level 1

    OK fair enough.. I remember getting all shirty (UK expression) on manufacturers' forums when I first went on the web, screaming at Micro$oft to fix bugs in Windows and hellish driver issues. You're right this stuff is mild by comparison.


    What actually ticks me off is the manufacturers, Apple in this case, being less than transparent about issues such as this. I never cease to be amazed at how much is spent on advertising versus how much is spent on customer care. People who actually buy a manufacturer's product are the best form of advertising and brand development so why look like you don't care to the people who actually gave you the money that pays for the fancy brand image in the first place? Ama$on's plans to have a help button on their tablets where you are guaranteed to get through to a live person within 5 minutes sounds good in theory. A lot of people are completely lost on their gizmos!

  • nbhms Level 1 Level 1

    Ikrupp . . . . I guess it depends on your definition of "show stopper".  You are correct that it is not a show stopper in that I can still walk over to my iTunes machine and select my music.  However, when it comes to Remote being a usable App, yes it is a show stopper. 


    And before you jump back to flaming me, in my usage case (and some others, if you read the entire thread), it is not just a minor annoyance.  I primarily use the Remote app to select classical music in my iTunes - and because of a combination of portrait mode chopping off most of the columns, and the Remote app not allowing you to select which columns you can view, and the way music is sorted, the Remote app has gotten pretty well useless.  I can sometimes work around it and find what I want, but it's much quicker now to just walk a few rooms over and select what I want.


    Is it a life ending event?  No.  However, just because for your usage patterns its only "mildly annoying" doesn't mean that for other users with different usage patterns and purposes that it's not a show stopper.


    And the fact remains that something as simple as screen rotation and non-response buttons should have been caught in QA before release.


    Maybe rather than arguing about whether those billions of dollars of cash reserves Apple has should be used for dividends or stock buy back, instead maybe make additional investments in QA and some of these applications.

  • roma0803 Level 1 Level 1

    Fact remains, it's not working as it should. Apple did not fix this so far, not even after the recent keynotes. It annoys us that it doesn’t work as it should. It annoys us that Apple is completely silent about it. It is nothing compared to other world problems, but is still annoys us and keeps us wondering why Apple is ignoring us. It is not what we expect from them and is absolutely not how we want to be treated by the company that offers so much good stuff.


    I’m still hoping that some integrated solution will be the outcome. The Music Player with your locally downloaded music, iTunes Radio and a Remote function. All in one app and responsive as ****.

  • Zoraster Level 1 Level 1

    None of the Macintosh sites such as Macnn or others have made mention of this. I suspect many iPad users either do not use the Remote.App or they use it mostly in Portrait. For me my only use is in Landscape due to an illness that keeps me in bed. Weak legs and arms. I'm sure there are a few users stuck in my position. I included this info when I sent the bug report. This should be a quick and easy fix. Some other apps that suffered the exact same problems when iOS 7 came out were fixed rapidly by its developers. My iPhones works well enough to keep me happy. But I sure wish they would fix this.

  • lkrupp Level 5 Level 5

    There's a teaser article over at AppleInsider about a briefly seen ad for a redesigned (for iOS 7) Remote app. Perhaps something is on the way.


  • roma0803 Level 1 Level 1

    Ah, thanks for that. Now I need to check the app store several times a day, just to make sure I dont miss that update when it comes available


    Well, there's hope. Might the introduction of iTunes Radio be a factor here?

  • Qbashi Level 1 Level 1

    Good news ,


    I had contact with Engineering, they asked me to send a screen- record off the issue.

    They replied to me and said that they are aware off the problem and that it is a duplicate off another issue.

    So they are working on the problem. What the sollution will be, that I don't know.

    Be patient and everything will work in time.

  • roma0803 Level 1 Level 1

    Good to know, thanks for sharing this info.

  • j13ag Level 1 Level 1

    It's not just the locked rotation (portrait only) that is broken in Remote in iOS7.

    On my device, the buttons for viewing the DB by Artist, Album etc are dead.  They don't do anything.


    Yes, I have reported it to Apple.

    No, I'm not holding my breath until they fix it.



  • Gadgetgw Level 1 Level 1

    I find that if you leave the ipad in landscape the buttons seem to work better, just twist your head.


    Perhaps it's to do with the control centre which doesn't interfere when it in landscape and the Remote Buttons are on the side of the green.

  • Philbury1 Level 1 Level 1

    Apple - It's a whole new way

    of looking at things


  • doubleroll Level 1 Level 1

    Just installed a remoote app update and it is working on my iPad retina. Woohoo!

  • roma0803 Level 1 Level 1

    YESS! Looks good.

  • Korey. Level 1 Level 1

    Installed v4.0 on iPad 4, finally have rotation back!


    Seems like a nice update too.

  • Dirty Norris Level 1 Level 1

    Just updated and can confirm that it now rotates correctly. NEW BUG though - if in the library view you swipe up the Control Centre (which I have to do fairly frequently as I have a disappearing Airplay icon, but that's another issue!), and then swipe it away again, the Remote app crashes straight into the NOW PLAYING screen, rather than back to the library view. Not sure how that wasn't spotted in testing.

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