iTunes Trouble

Hi,


I am trying to update my iPhone 4s with the IOS7 software. I've plugged my iPhone into my Mac, and pressed "update". It keeps telling me that I need to update my iTunes to the newest version (11.0.5), but it is the newest version!!!!! Please help!


Renae

MacBook Air (13-inch Mid 2012), OS X Mountain Lion (10.8.5)

Posted on Sep 18, 2013 6:13 PM

Reply
1 reply

Sep 21, 2013 12:12 PM in response to renbub

Hello Renae,


Thank you for your question. iOS 7 requires iTunes 11.1. First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.


iTunes: How to install the latest version

http://support.apple.com/kb/ht5654


If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:


Download iTunes

http://www.apple.com/itunes/download/


Once the file downloads, double click on the installation file that downloaded to initiate the installation.


Best,

Sheila M.

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iTunes Trouble

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