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IOS7 keeps crashing and rebooting on iphone 4S

Hi,


I upgraded to IOS 7. Now every 3 minutes, my iphone freeze (screen becomes grey) and reboot.


Is there anything that I can do ?


Thanks !

iPhone 4S, iOS 7

Posted on Sep 18, 2013 6:25 PM

Reply
10 replies

Sep 18, 2013 6:28 PM in response to eyald

My mom is having the same problem, but it just crashes and then immediately reboots and crashes again. I submitted a bug report. Our other devices (ipad 3, ipod 5g, iphone 5) are not having the problem. May I ask if you have any profiles installed on the device? Also, go into settings>general>about>diagnostics and usage> Diagnostics and Usage data and find any log that has the word spring board in it. Open it and copy and paste its contents here (hold down, select all, copy). I am just interested to see if we are having the same problem.

Sep 18, 2013 6:47 PM in response to eyald

Whopse forgot about that. Plug your phone into the computer, open iTunes, and press sync. Once the sync is complete, navigate to this folder, double click your phone, find the springboard ones, and paste the contents of one of them here. Table 1 Crash log locations.

Operating System

Location

Mac OS X:

~/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>

Windows XP

C:\Documents and Settings\<USERNAME>\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\<DEVICE_NAME>

Windows Vista or 7

C:\Users\<USERNAME>\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\<DEVICE_NAME>

Sep 18, 2013 7:09 PM in response to alexfrompittsburgh

ncident Identifier: 1955FA9E-D2AD-4B95-A174-70452A3FC719

CrashReporter Key: 848bcf37f379681e55cd2efe8be106173cb20aed

Hardware Model: iPhone4,1

Date/Time: 2013-09-18 21:34:34.318 -0400

OS Version: iOS 7.0 (11A465)


panic(cpu 0 caller 0x8d05b203): "dart-nrt: SID 0 PTE invalid exception on read with device VA 0x004b61f0 (FLID 0 SEG 1 PTE 0xb6 ERROR_STATUS 0x80000102)"

Debugger message: panic

OS version: 11A465

Kernel version: Darwin Kernel Version 14.0.0: Tue Aug 13 21:31:34 PDT 2013; root:xnu-2423.1.73~3/RELEASE_ARM_S5L8940X

iBoot version: iBoot-1940.1.75

secure boot?: YES

Paniclog version: 1

Kernel slide: 0x000000000c600000

Kernel text base: 0x8c601000

Epoch Time: sec usec

Boot : 0x523a5451 0x00000000

Sleep : 0x00000000 0x00000000

Wake : 0x00000000 0x00000000

Calendar: 0x523a548f 0x000d984f


Panicked task 0x92f69550: 3442 pages, 22 threads: pid 68: CommCenter

panicked thread: 0x80abc7d0, backtrace: 0x8c92eee0

lr: 0x8c71649d fp: 0x8c92ef14

lr: 0x8c716e0b fp: 0x8c92ef48

lr: 0x8c604b2d fp: 0x8c92ef64

lr: 0x8d05b203 fp: 0x8c92efac

lr: 0x8d05a6a7 fp: 0x8c92efb4

lr: 0x8c68ab0b fp: 0x8c92efc8

lr: 0x8d1cda53 fp: 0x8c92eff0

lr: 0x8c69779f fp: 0x8c92eff8

lr: 0x8c61ca10 fp: 0x010a814c


Task 0x8dbb8d48: 14743 pages, 117 threads: pid 0: kernel_task

Task 0x8dbb8aa0: 324 pages, 3 threads: pid 1: launchd

Task 0x8dbb87f8: 485 pages, 1 threads: pid 2: launchctl

Task 0x8dbb8550: 1273 pages, 26 threads: pid 14: UserEventAgent

Task 0x8dbb8000: 1176 pages, 7 threads: pid 15: wifid

Task 0x925d3aa0: 568 pages, 3 threads: pid 18: timed

Task 0x925d3550: 460 pages, 6 threads: pid 20: misd

Task 0x925d32a8: 695 pages, 4 threads: pid 21: mediaremoted

Task 0x926ecaa0: 497 pages, 2 threads: pid 24: iaptransportd

Task 0x926ec2a8: 274 pages, 2 threads: pid 27: softwareupdated

Task 0x926ec000: 2982 pages, 15 threads: pid 28: backboardd

Task 0x92bf37f8: 772 pages, 2 threads: pid 31: fairplayd.H1

Task 0x92bf3550: 400 pages, 3 threads: pid 32: hpfd

Task 0x92bf32a8: 612 pages, 5 threads: pid 33: mDNSResponder

Task 0x92bf3000: 10853 pages, 12 threads: pid 34: SpringBoard

Task 0x92c8fd48: 865 pages, 3 threads: pid 35: routined

Task 0x92c8faa0: 455 pages, 2 threads: pid 36: softwarebehavior

Task 0x92c8f7f8: 1005 pages, 3 threads: pid 37: assistantd

Task 0x92c8f2a8: 1214 pages, 9 threads: pid 39: aggregated

Task 0x92f337f8: 222 pages, 8 threads: pid 43: syslogd

Task 0x92f33550: 946 pages, 2 threads: pid 44: aosnotifyd

Task 0x92f332a8: 250 pages, 2 threads: pid 45: keybagd

Sep 19, 2013 6:23 AM in response to eyald

I had the same problem, where the phone would reboot after approximately 45 seconds of inactivity or light use. The panicking task seemed to be different, but most of the time it was the "kernel_task"(?). If I started a processor-intensive app or transferred images to the computer it would take longer for the phone to reboot.


"Erase settings and all data" also rebooted the phone halfway into the erasing process.


I finally managed to erase settings and all data after first uninstalling all apps manually. The phone has not rebooted since then!

Dec 20, 2013 3:46 AM in response to eyald

I'm actually an app developer and I worked together with the iOS dev team to get it figured out, but you're not going to like the answer. So for my phone, my work email and calendar sync over Microsoft exchange. For the recurring calendar events that supposedly didn't have end, they did actually have an end:2040. The problem is, 32 bit computers (like the iPhone 5 and earlier, as well as the 5c), they can only "count" time until sometime in 2036 before they run out of bits. Then, the time "overflows" and resets back to sometime in 1972. So for me, it was a glitches out exchange email. Four fixes: apple catches for overflow, your company fixes the exchange problems, you remove the calendar from your phone, or you buy the iPhone 5s, which is 64 bit, which can count exponentially higher.

Jul 11, 2014 8:36 AM in response to alexfrompittsburgh

Mi telefono Sí Pone La Pantalla Media gris verdosa y se reiniciaCADA rato ..

en la opcion de uso y dianostico sale ESTO.

"Os_version": "iOS 7.1.2 (11D257)", "bug_type": "110"}

Identificador del incidente: 676CBD48-2184-4B36-875A-A8771708B5C3

CrashReporter clave: f3a55bda772075ddd13818e64b82899adb21530e

Hardware Modelo: iPhone4, 1

Fecha / Hora: 11/07/2014 10:07:52.631 -0500

Versión del sistema operativo: iOS 7.1.2 (11D257)



pánico (cpu 1 llamante 0x8fe084ff): "wait_queue_assert_wait64_locked"

Mensaje de depurador: pánico

Versión del sistema operativo: 11D257

Versión de kernel: Darwin Kernel Version 14.0.0: Jue May 15 23:10:44 PDT 2014; root: xnu-2423.10.71 ~ 1/RELEASE_ARM_S5L8940X

Diapositiva Kernel: 0x000000000fe00000

Base de texto Kernel: 0x8fe01000

Boot: 0x53bffa27 0x00000000

Sueño: 0x00000000 0x00000000

Wake: 0x00000000 0x00000000

Calendario: 0x53bffa44 0x000ce82c



Presa del pánico tarea 0x80211c00: 15417 páginas, 120 hilos: PID 0: kernel_task

hilo de pánico: 0x802f15b0, backtrace: 0x8f6ebe70

0x8ff17711

0x8ff182b7

0x8fe04b2d

0x8fe084ff

0x8fed1209

0x8fe067a7

0x8fe898d5

0x8fe1d59c



Tarea 0x80211c00: 15417 páginas, 120 hilos: PID 0: kernel_task

Tarea 0x80211950: 300 páginas, 3 hilos: PID 1: launchd

Tarea 0x802116a0: 475 páginas, 1 hilos: PID 2: launchctl

Tarea 0x80210e90: 1195 páginas, 23 hilos: PID 14: UserEventAgent

Tarea 0x802113f0: 991 páginas, 7 hilos: PID 15: wifid

Tarea 0x80210be0: 901 páginas, 8 hilos: pid 17: awdd

Tarea 0x80210930: 507 páginas, 5 temas: pid 18: cronometrados

Tarea 0x802103d0: 423 páginas, 5 temas: PID 20: MISD

Tarea 0x80210120: 701 páginas, 6 temas: pid 21: mediaremoted

Tarea 0x8020fe70: 981 páginas, 4 hilos: PID 22: backupd

Tarea 0x8020f910: 499 páginas, 4 hilos: PID 24: iaptransportd

Tarea 0x8020f100: 267 páginas, 4 hilos: pid 27: softwareupdated

Tarea 0x8020ee50: 2545 páginas, 19 temas: PID 28: backboardd

Tarea 0x8020e8f0: 315 páginas, 4 hilos: PID 30: todos los días

Tarea 0x8020e640: 734 páginas, 2 hilos: pid 31: fairplayd.H1

Tarea 0x8020e390: 299 páginas, 3 hilos: PID 32: hpfd

Tarea 0x8020e0e0: 528 páginas, 3 hilos: PID 33: mDNSResponder

Tarea 0x8020de30: 10372 páginas, 24 temas: PID 34: SpringBoard

Tarea 0x8020db80: 889 páginas, 6 temas: PID 35: routined

Tarea 0x8020d8d0: 434 páginas, 2 hilos: PID 36: softwarebehavior

Tarea 0x8020d620: 888 páginas, 4 hilos: PID 37: assistantd

Tarea 0x8020d0c0: 770 páginas, 5 temas: PID 39: agregados

Tarea 0x8020ce10: 532 páginas, 7 hilos: PID 40: OTACrashCopier

Tarea 0x8020cb60: 438 páginas, 5 temas: PID 41: fud

Tarea 0x8020c600: 232 páginas, 7 hilos: PID 43: syslogd

Tarea 0x8020c350: 926 páginas, 4 hilos: PID 44: aosnotifyd

Tarea 0x8020bdf0: 252 páginas, 5 temas: PID 46: keybagd

Tarea 0x8020bb40: 2154 páginas, 21 hilos: PID 47: mediaserverd

Tarea 0x8020b890: 358 páginas, 2 hilos: PID 48: powerd

Tarea 0x8020b


Tiene Alguna solucion....?

IOS7 keeps crashing and rebooting on iphone 4S

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