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How do you filter an email search (ie: Subject or From) in iOS 7?

How do you filter an email search (ie: Subject or From) in iOS 7?

iPhone 5, iOS 7

Posted on Sep 18, 2013 6:35 PM

Reply
60 replies

Jan 22, 2014 8:17 PM in response to pshute

pshute wrote:


delaroca wrote:


Apple is readying the iOS 7.1 update for nextvMarch, it seems... would be nice if they have addressed this problem with email searching inniOS 7!

I just read some reviews of the 7.1 betas, but none of them mentioned the searching problem. It would be great if somene with access to a beta version could test this.

No chance of that, apparently. I asked in the developer forum if someone could test it, and they removed the posting. They aren't allowed to discuss pre-release features.

Feb 24, 2014 11:47 PM in response to yessamme

And now, those of us still hanging around with iOS 6, for better email searching, are at a dead-end with respect to the essential SSL patch that Apple released recently. The only way to get that patch is to upgrade to iOS 7.0.6!


I would like to believe Apple is addressing these concerns with email searching in the upcoming iOS 7.1, but I would not hold my breath. Furthermore, there doesn't seem to be alternative email apps with decent server-side searching.


An initial look at FastMail (fastmail.fm) reveals surprisingly positive results. They seem to provide good performance IMAP mail services and very capable web-mail which offers outstanding search capabilities. This alone could provide a decent and fast email-searching alternative within iOS 7.


By eliminating searching filters, Apple turned all server-side email searching into a slow and inefficient entire msgs substring search. FastMail detects iOS clients, and converts all searches into FUZZY searches. This causes matches to be done on “terms” rather than pure sub-strings, and allows FastMail to use their xapian powered index which makes matching and fetching results much, much quicker. Mind you, we still get far too many results, grouped in categories... that's how iOS 7 now delivers search results. But with FastMail servers, the fact that searching is so much faster makes the process more tolerable!


--denis

Mar 6, 2014 9:32 AM in response to dh1316

I also find the results with use of "to: xxx" and other suggestions inconsistent. I have submitted feedback as well. What is interesting is the silence from Apple officially regarding this issue. I've seen lots of threads and supposedly quotes from Apple employees, but nothing like an Apple KB article.


We have spent quite a lot of time on the phone using our Enterprise support without success – or anyone saying that searching is broken. If "to: xxx" doesn’t return results as documented, isn’t something broken?


We’ve received info to rebuild the Spotlight search indices

Also how to better use searching (http://support.apple.com/kb/HT3636?viewlocale=en_US)

None of this has helped.


Email searching, particularly date based, is REALLY A BIG DEAL to my corporate users. I have users that spend at least 80% of their work time in email and their time spent on searching has significantly increased, many times unsuccessfully.


This all really seems really odd from changing the functionality between IOS 6 and 7, to not doing anything about it considering all the “feedback”. Its a sad day when we have to back to MS Windows and Outlook for a more user friendly experience.

Mar 6, 2014 9:53 AM in response to acsmithjr

It is not credible that gurus in the Apple stores have not been asked about this problem yet they all express surprise. I do this almost routinely now when passing an Apple store just to see how long they keep up this mass staff denial. It suggests some scripting manipulation by management.


It is a backward development in the OS that has taken the iphone back to the days of the blackberry wars when it was not seen as a viable business phone. Once again it no longer is a business phone.

Mar 11, 2014 1:25 AM in response to dh1316

This was my single biggest gripe with iOS 7. Everything else could stay the same. Still do not like the new look, but that's a personal preference. But the "email sort bug" actually stops me working with the phone correctly.


One trick I learnt was to back-up emails overnight, delete the whole mailbox and download them again. It means loosing all older emails that are no longer on the server, but at least they arrive in date order and seem to show up in date order when searching for a while.


What a pain!


It's enough to drive me to Android..! Nearly.


Thomas

Mar 11, 2014 5:58 PM in response to thomas.dahl

When I looked at the Android-based email apps, they did not usually support server-side searching... but that was quite a while ago! Maybe someone with more up-to-date information can post.


Regarding your so-called trick of de-activating / activating your email account and for a little while getting results in order, let me offer a possible explanation.


In iOS 6, you recall you could configure how many messages to cache locally for each folder in your INBOX... you could set it from a min of 50 to a maximum of 1000. In fact you could use this setting to cache approximately a day's worth of received emails.


Email searches were broken in two distinct stages. Stage 1 consisted of searching over the locally cached emails... and results were instantenous. Next, for stage 2, one was asked about continuing the search on the remote email server... and of course this took some time. Results from this stage were then appended to those results from stage 1. Everything, naturally, ordered by date -- from newest to oldest.


In iOS 7, the configuration of the local cache is gone... they seem to be using a default of 150 or perhaps it is auto-tuned dynamically. Searches still proceed in two stages. In stage 1, the searching apparently takes place over the locally cached emails... and these results *are* returned ordered by date... but quickly thereafter, stage 2 searching at the remote server begins and once those results are collected then local and remote results are aggregated and sorted by category, ie., From:, To:, etc. I think this is what you are observing.


Just now, I am looking at Apple's doc on iOS Spotlight Searching, http://support.apple.com/kb/ht3636. Looking at the section on Mail Searching, one would think that keyword filter could be entered in search box... but I am unable to get consistent results. My understanding is that the previous selective searches (server-side filters) over headers / entire msgs have been turned into gross sub-string searches over the entire body of emails and thus proceed a lot slower. Besides you are flooded with huge number of results, most of them not relevant to what you ate looking. Sort of searching for a needle in a haystack. While previously, one could judiciously narrow down search results.


--d

Mar 30, 2014 3:57 PM in response to mes oreilles

mes oreilles wrote:


found a solution for filtering email search results by date.

turns out that a mail query in siri actually sorts out the search results chronologically...

it's perhaps apple's way of enticing greater siri usage...

😕

That does seem to help, as does the manual spotlight search from the home screen, but it's very hard to compare the results. I suspect a lot of the improvement is because it's returning fewer results, perhaps because it doesn't also search the server.

How do you filter an email search (ie: Subject or From) in iOS 7?

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