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is tunes match down

I just updated itunes to 11.1 and updated my iphone 5 to ios 7. now i can't downloand any of my music thru itunes match on my macbook or iphone 5. is anyone else having this problem

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Sep 18, 2013 7:11 PM

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30 replies

Sep 18, 2013 7:46 PM in response to Mr Helix

i am just having problems all over ever since i updated to ios 7.. i had to do a complete restore. now i don't have any music on my phone and i don't keep it on my computer since i have everything backed up in icloud. ios 7 still acts like its in Beta just because of the issues i am having.. reboots, freezing, itunes match not working.. This is really crappy

Sep 18, 2013 8:21 PM in response to Ryanmark

I have OS X 10.8.5 and updated itunes to 11.1 and now I do not have access to my music from itunes match on my imac. The songs appear on my itunes library, however, the cloud icon keeps processing and none of my songs can be played. I do have my music on my iphone and it is working, even after updating to OS 7. Not sure why I can play my music on my iphone but not on my imac.

Sep 19, 2013 8:47 AM in response to Ryanmark

It's especailly bad timing since I'm up for renewal in a couple of weeks (subtle hint Apple).


  • iTunes Match is working on my iPhone, even though I don't have it turned on on my iPhone which is a pain.
  • iTunes Match is not working on my computer in iTunes 11.1
  • iTunes Match is working flawlessly on my other computer in iTunes 11.0.5


So it's not that their servers are overloaded, it's a flaw in the update to iTunes. Can anyobdy else confirm?

Sep 19, 2013 9:00 AM in response to Ryanmark

I'm having issues with iTunes Match status icon indicating "Accessing iTunes Match" on all of my PCs and laptops. My iPhone is working fine. It has been working fine on my MacBook Pro with iTunes 11.1 since last week, and was working fine on my windows laptop with iTunes 11.1 yesterday. Both laptops stopped working something after 7pm last night. When I checked my Windows desktop this morning, it had the same issue. It was still on iTunes 11 so I updated it to 11.1 and it still has the problem.


The person I spoke with at Apple thinks I have an authorization issue and need to reauthorize my Windows desktop, which is the computer where all the local music originally came from. Doesn't seem like that is the issue given there are already a bunch of posts here saying it isn't working for them either.


I'm just pointing out that it was working for me in iTunes 11.1 yesterday until sometime last night.

Sep 19, 2013 9:03 AM in response to Ferretbite

Nah. All this did is take me from being able to see the cloud music, but not play it (greyed out) to now not even seeing the music since it can't connect to the iTunes Match to load the library.

Ferretbite wrote:


In the past, turning Match off then logging back in worked for me. This might not be the case for everyone, but I think the servers are probably overwhelmed ATM. I checked the System Status and it didn't show anything abnormal. So at this point it's anyone's guess.

is tunes match down

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