Previous 1 2 3 Next 67 Replies Latest reply: Sep 26, 2014 11:21 AM by Howard_K
Longey Level 1 (0 points)

Hey Everyone,


I just updated to iOS 7 on my iPhone 5 and iPad 4 and all of that went smoothly.


When I go into the App store to redownload my apps and look under purchased there is nothing there.

If I go to an app that I know I have purchased before it pops up saying I already purchased and I can redownload it for free.


I have tried logging back in and out and cant bring up my purchase history.


Is anyone else having this issue?

iPhone 5, iOS 7
  • ahofferth Level 1 (0 points)

    I'm also having this issue with iOS7 on my 4s. Both hard power off and signing out/back does not work.

  • Co_Rob Level 1 (0 points)

    Same here.


    I had to remove some apps to free space for the upgrade. Have reinstalled the freebies, but iWork apps show Buy button.

  • fabian23jordanz Level 1 (90 points)

    You would need to double tap home button and swipe upwards on apps store and also itunes store if that is open, then go to Settings>itunes/apps store> then tap apple id>sign out>Sign right back in...See if that helps

  • JRector15 Level 1 (0 points)

    Same problem.. Have signed out/restarted/etc. I think the purchased section is bugged. And it's frustrating for me because i go to an individual app i know i've bought, but it doesn't show "install" like it use to. If i go all the way through with buying can someone verify that it will let me download it for free before making me pay?

  • Alesoreus Primus Level 1 (30 points)

    If u had an iCloud back up everything should come back, servers are overloaded today, if they dont, u can always re download them from itunes, connect device to itunes> while on the summary screen tap apps on the top menu bar, check sync, and on the bottom right hand side of the screen ( u may need to scroll down ) click apply.

  • Ojo_Verde Level 1 (0 points)

    I' m having the same issue here. It's frustrating because I have tried a couple of things but end up with the same result, an empty "Purchased" section. I don't know if this issue will be fixed soon or should I start downoading them one by one.

  • JRector15 Level 1 (0 points)

    I agree, that'll work in most cases. Just not as convenient. I also just have a weird situation.. I bought Infinity blade 3 earlier today, had to do a phone restore, and the game ended up not getting synced to my computer. Normally i could just go to the game in the appstore and see "install" or go to the purchased section and find it there, but now all i get is an empty purchased section and another $6.99 followed with "buy" in the appstore (which i am not willing to take a risk on). Not sure if it's a bug or indeed another factor of server overload

  • Longey Level 1 (0 points)

    Yeah I have tried


    -signing in and out

    -closing the app store from multitasking and signing in and out

    -erase contents and settings

    -signing in and out and just reset settings

    -DFU restore


    The only way I have been able to make it show is to NOT sign in during the setup of the device then sign in on the app store once you iPad is ready to use. BUT if you download a new app (random free one) its not added to the list of apps in Purchased section so its not updating as you go.


    The purchases are there cause if you log in through iTunes on your PC/MAC and view purchases they are all upto date just not showing in the app store.

  • JRector15 Level 1 (0 points)

    OK yea i signed out through settings and tried signing in directly through the app. That got it to work (though still a little buggy, it froze on loading once). And mine actually does seem to be updating correctly now. Weird, but i guess the default account set up is bugged

  • Low techie Level 1 (0 points)

    I can't find them either, but telling siri to "open insight timer" or another app that I have purchased opens them.

  • Ferrari05 Level 1 (0 points)

    I updated to Ios7 on my ipad 4 yesterday and after the update Siri cant open my apps now.

    I updated it on a pc,and everything seems to work fine so far but that. I tried the options above and still no change.

  • Low techie Level 1 (0 points)

    double click the home button and there they are.

  • rmichaeld Level 1 (0 points)

    Same issue, but only on my iPad. Worked fine on my iPhone 5. Solved it by simply using my Macbook's iTunes. Should work on the iPad itself though. The issue remains today.

  • dustinreed13 Level 1 (0 points)

    its under updates in ios7

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