Q: Music not syncing after iOS 7 update

The playlist thing kinda worked. The song titles appear on my phone but they are grey. I can't tap on them to play. Any help?

I have an iPhone 4S.  I tried a number of the suggestions in this thread without success.  This morning I upgraded to 7.0.2 then resynched through iTunes.  All my music and playlists and my ringtones loaded on the phone.  And they work. 

I had this problem, and the only thing that fixed it for me was to go to General / Reset and select "erase all settings and content" (or something like that), and then restore the entire contents from backup and then doing a sync.

I think I got into this state by pulling the cable during a sync (which hasn't caused me problems in the past, but who knows?)

I suspect that doing a full restore of the iPhone would also work, but that's an even bigger pain.

No, I had this problem right *after* upgrading to 7.0.2 -- I think it fixed it for you because upgrading IOS effectively does an iphone restore.

So, this is what I finally did:

- Checked off the "Sync Music" box

- All music removed from iPhone

- Re-checked the "Sync Music" box

- Clicked Apply/Sync

- Went to the "On This Phone" tab at the top

- As the greyed-out songs were syncing, I watched the entire process

- As soon as I noticed the "timer" start to go slow on the left side, I anticipated a potential issue

- A couple of times, the "timer" slowed completely and the sync timed out

- Went to the "Music" are and unchecked that entire artist from the sync

- Re-clicked Apply/Sync

- It processed completely

It seems the problem was that, for some reason, there are issues with these songs syncing now (not sure why), but it's causing the timeout of the sync, at least for the issue I was having.  I'm going to go back and try to re-sync these artists/songs and see if it works now.  But I'm too tired to do that now

Some of us showed that we can successfully sync the playlists when we delete a few problematic songs. However, this is nonsense since we are trying to sync all the valuable songs.

Fortunately, I have another iPhone 4S with iOS6 so I tried to sync the same playlists. And it works flawlessly. This proves that the culplit is iOS7, not my songs nor iTunes(11.1).

Since syncing with genres and artists works even with iOS7, I still believe there is some problems with playlists.

Looking forward to hearing from Apple soon.

Agreed, slee204488.  I didn't have a problem syncing these songs previously on iOS6 so it's definitely iOS7.  But i can rejoice that at least the majority of my songs I was able to sync finally after hours of trying to figure out what the heck was wrong. 

Ironically, the songs that seem to have an issue with syncing were songs that I purchased from iTunes, and not CD-conversions or songs from other sources.  Not sure if that means anything, but just thought that was interesting. 

Two questions. One, is there any evidence that anyone from Apple is actually aware of this issue? I don't use the Support Communities with frequency so I can say that I don't recall having ever seen a thread on here that anyone "official" has responded to & indicated that a fix is in process or made suggestions on workarounds. Two, I have a 16gig 4S, so I'm not attempting to update my entire iTunes library on this phone, just a single Smart Playlist. After doing several of the steps suggested by previous posters, I have the playlist on the phone now. However, it doesn't show as the playlist in the playlist menu, only as the synched songs. In addition, there are "phantom" songs that are on the phone now.  They're ones from my library, but don't conform to the rules of the Smart Playlist. One played last night as I was out walking & listening to tunes so I checked this morning after a sync & noticed that it is still on the phone (it shouldn't be after playing, the playlist rules is "6 hours by least often played", so when its play count goes above 0 it should be removed......I still have a few hundred songs with 0 count). If I look at the list on my MacBook when I'm syncing, the songs are not showing as being on the phone but there they are! Bizarre.

I have 12000 songs and 380 albums in my library.  I have had all of these sync problems.  It is brutal.  Some albums sync others have not.When I touch Come Together (first song) on Abbey Road (which I bought from iTunes) it scrolls through all of the songs on that album which were downloaded and in black and turns them grey with a red dot in a circle beside them.  I cannot play any of them now.  What is this????  You touch the greyed out song and it goe complete my album for $149.00.  I bought the whole beatles collection fro iTunes when it was released.  ARE THEY NOW POLICING WHAT I HAVE ON MY PHONE????  What is this??

Same problem here. I've tried all the bypasses and it is strange that no one from Apple has weighed in. To spend that much money on a new phone and have it not really work and the vendor just go silent. I guess silence allows them to say that they don't have any problems. So far IO7 or 11.1 is really pretty much a piece of garbage. 5S phone is fast however. It's just sad that they screw it up by not providing quick response to what seems to be a pervasive problem.

I tried half a dozen suggestions and they didn't work, but this one did!  Thanks

I think apple has tried to do too much with this 7.0.2 version and the iTunes side of the software is not working.  Period. Turning on sharing "Library" just gives you access to your main music library over WiFi.  As soo as you don't have that conection you are back to problem central.  I am restoring my 64G 4s now.  The most interesting part of this is memory usage and syncing.  I cannot get the same amount of music and photos on this phone as I had with the previous iOS vesion.  It enables considerably less storage.  I had 14000 songs and 885 albums on my phone.  Now I have to deselect about a third of that to have a hope of syncing and that turns out to be a mess.  I have been on Mac since 1990 and this is the worst upgrade I have ever I have seen.  Apple has always been amazing.  Someone messed up big time here.  Interesting that there are no comments from Apple Support on these 8 pages of their customers freaking out.

I'm having the same problem. My iPhone 5 (running iOS 7.1) doesn't reflect any of the changes I make to a playlist in iTunes. I've tried seveal of the solutions listed and none of them work. Does anyone know if Apple is working on this?

None of the solutions I've seen here work for. I can't uncheck sync music because when I hit apply it always gets stuck at "waiting for changes to be applied." At this point all I can do is wait for Apple to fix it, unless anyone else has any foolproof solutions....

I also have another problem that may or may not be related: both my phone and my computer keep telling me they can't connect to itunes. Not sure any way I can even fix that