yax412

Q: Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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Q: Music not syncing after iOS 7 update

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  • by marliefromstony plain,

    marliefromstony plain marliefromstony plain Oct 15, 2013 9:42 PM in response to yax412
    Level 1 (0 points)
    Oct 15, 2013 9:42 PM in response to yax412

    Really? I tried this too and nothing happens.

  • by ike_e,

    ike_e ike_e Oct 16, 2013 6:22 PM in response to yax412
    Level 1 (0 points)
    Oct 16, 2013 6:22 PM in response to yax412

    After many attempts using various suggestions in this thread, this finally worked for me:

     

    - in iTunes deselect WiFi sync option

    - connect iPhone using USB

    - in iTunes deselect all music, videos, books, etc

    - sync (this removes all iTunes content from the phone)

    - in iTunes reselect the playlists, books, videos, etc. that you want on the iPhone

    - sync again

    - result: all the playlists I selected were successfully synced to the iPhone

     

    This method worked for me with: iPhone 5, MacBook Pro running iOS7 and iTunes version 11.1.1 (11) 64-bit

  • by marliefromstony plain,

    marliefromstony plain marliefromstony plain Oct 16, 2013 7:14 PM in response to ike_e
    Level 1 (0 points)
    Oct 16, 2013 7:14 PM in response to ike_e

    Thanks. I had to create my own combination of all these options to get it to work. But now it's done.

    This is my son's phone and this show's me that there is no way in **** I'll be doing this nasty usly updaate on my phone or ipad. My son already says he wants a windows phone because of this experience.

  • by Mocciat,

    Mocciat Mocciat Oct 16, 2013 7:48 PM in response to ike_e
    Level 1 (15 points)
    Oct 16, 2013 7:48 PM in response to ike_e

    Thanks that solved my issue, much appreciated!!!

  • by Vivstar33,

    Vivstar33 Vivstar33 Oct 20, 2013 4:43 AM in response to yax412
    Level 1 (0 points)
    Oct 20, 2013 4:43 AM in response to yax412

    It's great there is so many people here offering suggestions and sharing the solutions they have found for their particular problem.

    I can't work out, though, why on earth is Apple apparently wilfully ignoring that the issue exists?

    I want to add music back to my phone by album or artist, not by playlist. And I don't want to restore my phone from factory settings.

    Is that too much to ask from the biggest (and best?) tech company in the world?

  • by nun4db,

    nun4db nun4db Oct 20, 2013 4:13 PM in response to Vivstar33
    Level 1 (0 points)
    Oct 20, 2013 4:13 PM in response to Vivstar33

    Wow. I even just tried wiping my phone (64GB 5s) completely and setting it up as a new phone. I didn't sync anything from iTunes except music (ones playlist), and it still only succesfully copied 92 out of 1200 songs. This is AWFUL.

  • by Jnp9,

    Jnp9 Jnp9 Oct 20, 2013 6:37 PM in response to yax412
    Level 1 (0 points)
    Oct 20, 2013 6:37 PM in response to yax412

    I as well have had synhing issues since upgradin to iOS 7. For me, what seems to have been causing problems are songs that have belong to the same album but have different artwork. On iOS 7 songs can be sorted by Album name and the albums each have a little thumbnail of the artwork. When I had songs assigned to the same album, if one of them had a different artwork than the others than my sync would fail.

     

    I made sure all my albums had consistent artwork and my syncs worked after that

     

    This is the only thing that worked for me. All the other suggestions listed on this forum did not work for me.

  • by seasthesky,

    seasthesky seasthesky Oct 20, 2013 7:09 PM in response to yax412
    Level 1 (0 points)
    Oct 20, 2013 7:09 PM in response to yax412

    after trying a few ideas here, what has been "working" for me as a fix was

     

    1- as recommended, I removed all my music by deleteing from the iPhone (4S, recent replacement for stolen phone, in case this makes a difference.) the data attached to music;

    --unchecking sync music in iTunes, allowing it to sync w delete (where it keeps only iTunes purchased music)

    --resyncing when rechecking the Sync Music -- for some reason I had to do this twice, after a reboot of iTunes & iPhone, but then it worked.

     

    2- each time I modify music, i have to uncheck, Sync to nothing, then recheck and Sync again for my music changes to be applied. No reboot has been necessary the last two times I added music.

     

    APPLE, it would be great to not have to jury rig a solution. Please fix!

  • by patrickhammer,

    patrickhammer patrickhammer Oct 21, 2013 2:02 AM in response to yax412
    Level 1 (0 points)
    Oct 21, 2013 2:02 AM in response to yax412

    I have the same problem. I can only sync my music after wiping all the music from the phone (+5000 songs) and then checking sync music again and waiting for 2 hours. Thats annoying... I bought a 64GB model to be able to carry around my music...

  • by namonai,

    namonai namonai Oct 21, 2013 9:14 AM in response to yax412
    Level 1 (5 points)
    Oct 21, 2013 9:14 AM in response to yax412

    I FINALLY FIGURED IT OUT:

     

    I have a DisplayLink USB adapter that has also been flaky since iOS7 -- and yes, that has nothing to do with my phone, but what it *does* have to do with is OSX 10.8.4, which apparently broke some of the permissions on the driver.  Anyway, I was instructed to do this:

     

    • Start Disk Utility
    • Select your primary hard disk
    • Click the "Verify Disk Permissions" button
    • Let it finish.

     

    After I did this, I noticed a lot of iTunes fixes, and after it was done, my phone syncs without any problem (and my DisplayLink now works as well).

     

    Hope this helps others!

  • by slee204488,

    slee204488 slee204488 Oct 21, 2013 4:47 PM in response to namonai
    Level 1 (0 points)
    Oct 21, 2013 4:47 PM in response to namonai

    Sorry. This method didn't work for me.

     

    I still believe the bug lies with iOS7 not with iTunes since syncing with iOS6 works flawlessly.

  • by superjenschu,

    superjenschu superjenschu Oct 21, 2013 5:11 PM in response to ike_e
    Level 1 (0 points)
    Oct 21, 2013 5:11 PM in response to ike_e

    where is the Wifi sync option??

  • by slee204488,

    slee204488 slee204488 Oct 22, 2013 7:35 AM in response to slee204488
    Level 1 (0 points)
    Oct 22, 2013 7:35 AM in response to slee204488

    Dear All,

     

    Seems like Apple guys don't care about this issue. This issue is NOT solved at all. Let's give heads up untill Apple fix this problem.

  • by nun4db,

    nun4db nun4db Oct 22, 2013 12:04 PM in response to slee204488
    Level 1 (0 points)
    Oct 22, 2013 12:04 PM in response to slee204488

    Please tell me iOS 7.0.3 fixes this. somehow, I'm not optimistic.

  • by TannieWu,

    TannieWu TannieWu Oct 22, 2013 12:26 PM in response to nun4db
    Level 1 (4 points)
    Notebooks
    Oct 22, 2013 12:26 PM in response to nun4db

    iOS 7.0.3 is released, anyone upgraded and tested whether it fixes this bug yet?

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