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Helpful answers
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Oct 28, 2013 3:35 AM in response to your_boy_losby hklovers,I am a iphone5s user and experiencing this issue.....haven't try hard reset or restore....
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Oct 28, 2013 4:31 AM in response to hkloversby BigStar1244,Model: iPhone 5S
iOS: 7.0.3
iTunes: up to date
OS: Mavericks
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Oct 28, 2013 4:41 AM in response to BigStar1244by hklovers,iphone 5s
ios 7.0.3
itunes 11.1.2
Mountain Lion
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Oct 28, 2013 6:14 AM in response to hkloversby slee204488,Many users who have iPhone 5s also having the sam issues but I cannot duplicate the problem anymore with my new iPhone 5s.
I did not touch any setting when I synced the new iPhone 5s. It just worked. The same environment when my iPhons 4s + iOS7 could not sync the corrupt songs.
Now it is really up to Apple...
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Oct 28, 2013 6:36 AM in response to slee204488by AndyCz,It's the upgrade from 7.0.0 to 7.0.3 in my case that's the issue. My 5S was perfect (except for broken smart playlists) with 7.0.0. Synced loads of stuff in the morning, worked fine. 'Upgraded' to 7.0.3, nothing syncs.
I did have some success, whereby unticking sync music then reticking a few times did copy over some new music. Unfortunately this no longer works, and in addition, each time i sync it brings down a random cloud song i purchased to the iPhone. I now have half a dozen songs i bought in 2010, that exist only in the music app on the phone. They are not in iTunes on my PC and i can't even delete them from the iPhone. It has a cloud icon next to each song on the iPhone but i plays them ok, is it streaming them?
Right now i'm tempted to do a factory restore of the phone, resign myself to losing everything and start from scratch, as backup/restore/restore backup hasn't worked.
Complete mess.
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Oct 28, 2013 6:40 AM in response to AndyCzby slee204488,You can turn off seeing the cloud icon songs in iPhone music setting.
The real issue is the failure of syncing.
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Oct 28, 2013 6:54 AM in response to your_boy_losby anonomot,hi all,
so here's my contribution to this thread:
iphone 5
itunes 11.1
ios 7.0.3
i finally got past the waiting for changes -- it took about 30 minutes. unfortunately, somehow itunes and my phone felt the need to reload all of my music -- all 10,000 songs, which i have in a single playlist (not a smart one).
all told, it took 36 hours.
i kept getting the error message: "itunes library library cannot be saved. error (-54). over and over and over -- every few minutes. however, my music was still syncing. finally, i clicked the "do not warn again" checkbox on the error dialog box, and the error message stopped and the music kept syncing.
finally, this morning, i woke up to find that my phone had completed the reload of my songs. itunes and my phone told me that one song couldn't be copied.
i removed the offending song, and tried to resync, AND it synced perfectly.
then, i added the song back to the playlist and resynced, just to see what would happen. it synced really quickly, but i got the message on my phone that one song didn't sync, so that's obvioulsly a valid and repeatable problem.
otherwise, i seriously don't know what i did, except wait for-effin'-ever for my songs to redownload (for 3 days), and remove the one song that itunes said was a problem. maybe it really was that one song and some patience on my part?
i STILL think there's a major problem with ios 7 since SO many people are having problems, and i feel lucky that i didn't have to resore to factory setting like others have had to, withour success.
anyway, i just thought i'd add my experience to the growing pile, for what it's worth.
apple REALLY needs to acknowlege and address this issue! the fact that they haven't is really disappointing.
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Oct 28, 2013 7:00 AM in response to slee204488by slee204488,<Edited>
After successfully syncing my new iPhone 5s with some playlists (more than 1000 songs including knwon "corrupt" songs), I tried more playlists with more than 2000 songs.
I did touch some apps while syncing.
And voila!
The sync abruptly got cancelled. I could see "downloading 67 out of 2700" in Music App.
so,
1. I double clicked the button and finished Music app from the backgorund.
2. Also, I checked & unchecked "manange music manually" to clearly cancel syncing.
And with another try, sync began after a relatively long "Waiting Changes to be Applied"
It seems like working.
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Oct 28, 2013 7:01 AM in response to anonomotby hklovers,My problem is with 2 songs out of 200.......in a playlist (not a smart one as well)
don't know why 2 songs are so called "corrupted"......and cannot be synced to iphone.......after update to ios7 and itunes 11.1.2(mac version)
i still cannot be sure whether it is a itunes error or a ios7 error........but at least i can sync the rest of 198 songs to my iphone with ease like anonomot after removing the 2 corrupted songs from the list
so, please apple can you get a team of engineers or programmers or both, get in there and do some thorough checks and test, fix this **** bug and then release the new updated, bugless itunes/ios7
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Oct 28, 2013 7:10 AM in response to slee204488by hklovers,problem with my iphone 5s is that the 2 corrupted songs will not sync and it just stuck at "waiting changes to be applied"........
my workaorund now is to make a new playlist, drag all the non-corrupted songs into it and sync......thats ok
but when i make another new playlist, drag the 2 corrupted songs into it, sync, then the forever "waiting changes to be applied" is back
So the problem is why only the 2 songs are corrupted in the 200 songs playlist.......I don't know is there any other corrupted songs in my library cos i don't sync them to my iphone, haven't tried......
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Oct 28, 2013 7:29 AM in response to hkloversby slee204488,Yes.
This is now well-known bug of iOS7.
I have been strugling with these corrupt songs for weeks with my iPhone 4s but I could not sync them until I buy a new iPhone 5s today.
Since I have another iPhone 4s with iOS6, I will upgrade this to iOS7 & see the same thing happens. (As you know, iOS6 sync those "corrupted" songs.)
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Oct 28, 2013 8:52 AM in response to slee204488by slee204488,My conclusion.
- iPhone 4s with iOS6: works fine.
- iPhone 4s with iOS7 upgrade: makes & sees some music files corrupt. cannot transfer these corrupt files no matter what I do. All those issues such as "abrupt sync cancel,""downloading 30 songs of 2000 forever," "waiting changes to be applied forever," "canceling sync forever" begin. I tested with two iPhone 4s and same thing happens. (Note that each device sees the different songs corrupt)
- iPhone 5s with iOS7: I witnessed same issues except no corrupt songs. Thus, I could transfer all the palylists & songs with various suggested tricks in this discussion. For example,
"downloading xx songs of xxxx" - quit Music app in the multitasking and restart.
"waiting changes to be applied" - You should be really really paitient.
"canceling sync" - check & uncheck "manage music manually" until you can press sync button or simply restart iTunes.
* there is no cure so far if your device runs makes any corrupt file. You just have to delete them for now. Sorry.
Now I have 4741 songs in my iPhone 5s. It is ridiculous that I am bragging about this.
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Oct 28, 2013 9:07 AM in response to slee204488by AndyCz,Yeah the show cloud purchases is off. So i have no idea how or why it's showing about half a dozen of my cloud purchases (i must have hundreds and hundreds of cloud purchases in total and they're not showing).
Also two more issues i've encountered
1. After the update all my Podcasts have been deleted. Over 50 100Mb+ Podcasts gone.
2. Music bought on the phone is randomly not showing up. Bought 3 songs today, 1 shows everywhere in the Music app, the other two only show under Songs. Don't show in Playlists, Purchased, Albums or Artists.
This whole thing is ridiculous.
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Oct 28, 2013 9:18 AM in response to yax412by khalil518,I am having the same problem. I have an iPhone 4(7.0.3) and the modem firmware is 3.0.04. If anyone is having this problem with a iPhone 4S, 5, or 5S? Maybe it's all about which modem firmware your phone is operating on.