Q: Music not syncing after iOS 7 update

Mine is not syncing either. Ever since 7.0.2 it won't sync my iphone 5. Phone is still showing some playlists, but no songs, just the circle with the square around it. Patiently waiting for Apple to fix it, I've tried all the workarounds, but nothing sticks for more than one sync, before eveything crashes again.

Model: iPhone 4s

iOS: 7.0.3

iTunes: up to date

OS: Windows Vista

It's got to be an issue with iOS7. My iPod 4, which still has iOS6, syncs just fine from iTunes, but my iPhone 4S with iOS7 does not.

apple called me today

prior to them calling i had restored my iphone 4s from a backup created from when i had syncing issues

apple sent me a diagnostic file which i downloaded to my phone

after syncing the phone it created a log file on my pc which i then emailed back to apple

they are aware of issues and acknowledge the fact that different users have had varying successes and failures in resolving the sync issues

i'm now reverting back to my last successful backup (which was generated after i set my phone up as a new phone - as if it was a brand new phone out of the box)

i think they are gathering log files from other users to try and get a future fix

Simplysounds,

Thanks for this post. Did they acknowledge that several users were having issues. This is very promising. Thanks again.

they did indicate that several users are having problems. like all large corperate companies they never divulge any info (no matter how much you fish for it).

Ha! Naturally! When I called they played stupid and acted as if this was the first they had ever heard of it. Keep it up everyone.

In order to sync my music I had to do the following:

1) Reset iPhone - hold down power button and center button until Apple logo appears

2) Reset MacBook

3) Used the USB cable to connect the phone to MacBook (couldn't sync music over Wifi)

4) Unchecked the "Sync Music" option in iTunes

5) Clicked "Apply" to sync and remove all music from iPhone

6) Checked the "Sync Music" option in iTunes

7) Clicked "Apply" to sync and add music to iPhone

7) All selected playlists and songs are now syncing to the iPhone

iPhone 5

iOS 7.0.3

iTunes 11.1.2 (32)

This one worked for me:

English language (sorry not native, I'll try my best!)

1. Connect your iDevice to iTunes, make sure that you've installed everywhere the latest software

2. On the General tab, select sync automatically when device is connected (the first one), and select also only sync selected titles and videos.

3. Click apply

4. Go to the music section of your iDevice in iTunes

5. Deselect not only the playlist, you really have to deselect every single album, musician. Finally it should show you "0" Titles.

6. Then make a sync. On the iDevice it should be a black screen showing you that nothing is on the device and it's proposing you to go to the store.

7. Now start by syncing again with playlist.

Deutsche Anleitung:

1. Verbinde dein iDevice mit iTunes und vergewissere Dich dass alle Programme auf dem neuesten Stand sind.

2. Im Übersicht Tab selektiere Automatischer Sync wenn dieses Gerät angeschlossen ist, und ebenfalls "Nur markierte Titel und Videos" sollte selektiert sein.

3. Klicke auf anwenden.

4. Geh auf das Musik Tab im iDevice in iTunes

5. Nun muss wirklich alles abgewählt werden, nicht nur die Playlists sondern auch alle Alben, Interpreten usw. Am Ende sollten "0" Titel zum Synchronisieren bereitstehen.

6. Mache einen Sync. Auf dem iDevice sollten nun keine Titel mehr angezeigt werden, sondern nur noch ein Schwarzer Screen welcher auch empfiehlt auf den Store zuzugreifen.

7. Nun kannst du in Itunes wiederum die gewünschten Playlist's synchronisieren.

Above manual that I've tested within several hours worked for me like a charm. iTunes now works as it should and as we know from the old versions.

Best Regards

- André Gobet

I am having issues since I got my iPhone 5S, I couldnt sync some songs on my iPhone. Now, with iOS 7.0.3/Mavericks, I can't even sync a single song ! Tried to delete all the songs and then sync them all, I LOST ALL MY SONGS.

I am really ****** off and hope there is a solution to this ASAP.

iPhone 5S

7.0.3

iTunes 11.1.2

Mavericks.

i have the same problem when i updated my ipod touch to ios 7, i cant sync my entire library, somehow it stopped at "waiting for changes to be applied"

to isolate the problem, i deselected "sync entire album" and tried to add a single album then sync, and was surprised it worked!  so i tried to do this a few albums at a time, then sync until finally I reached the album that caused the sync to hang.  the problem is an unrecognized character (displayed as a triangle with a "?" in it), in the Album Name.  i closed iTunes, opened it back again, then edited the Album Name and removed the unrecognized character. Tried to sync and it now works. Then, i just browsed through my entire album list to look for the any unrecognized characters. after fixing the album names, i am now able to sync my entire music library.

it wasnt a problem before iOS7, so my guess is iOS 7 is not able to trap unrecognized character in the Album Name.

I don't think it is that simple.

As I pointed out before, iOS7 with iphone 5s sometimes (including mine) sync successfully all the songs & albums.

With iOS7 & iPhons 4s, some of my music files looks corrupt so I tried to change album names. No luck.

It looks like I can now sync my playlists just fine. What I did :

-I had many playlists I didnt want on iTunes, so I deleted them (one of them was always syncing on my phone, kind of like a bug that even if I unchecked ''Sync Music'' that one would still sync)

- Then I selected many playlists as well as an album.

Now it's syncing. Did it correct the problem ? I'll let you know.

iPhone 5 with iOS 7.0.3, iPad3 with iOS 7.0.3, iMavericks 10.9, iTunes 11.1.2 (31). The iPad sync without any issue, the iPhone can't sync a thing: music, videos, tv shows, audiobooks, podcasts, nothing works. I think this month was my IT support month. I had to deal with an issue a week and I hate loosing time with that. All I wanted yesterday when I discovered the sync issue was listening to an Audiobook.

Ok, today I sign out from the store within iTunes, sign again, re-authorize the computer (tells me it's already authorized), I sync, every goes smooth. Maybe give it a try.