yax412

Q: Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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Q: Music not syncing after iOS 7 update

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  • by JBaDiver,

    JBaDiver JBaDiver Nov 3, 2013 8:53 PM in response to yax412
    Level 1 (0 points)
    Nov 3, 2013 8:53 PM in response to yax412

    Ok here's the symptom and how I corrected it. There seemed to be a link to the missing files (target circle complete yet no playable music). I ended up resetting the phone and not restoring from backup.  Works like a champ now. I highly suspect that in trying to "manage" my storage it left ghost files that should have been links to download from the cloud but could no longer thought it needed to download it as "something" was already there with the right headers.

  • by Atif19,

    Atif19 Atif19 Nov 5, 2013 11:39 AM in response to wvwvwvwvwvwvwv
    Level 1 (4 points)
    Apple Watch
    Nov 5, 2013 11:39 AM in response to wvwvwvwvwvwvwv

    Thanks Man. This helped me

  • by zorthron,

    zorthron zorthron Nov 5, 2013 11:52 AM in response to LenVan
    Level 1 (0 points)
    Nov 5, 2013 11:52 AM in response to LenVan

    this has occurred to me REPEATEDLY after installing ios7.  coupled with several days of text issues (both sending and receiving) and i'm totally fed up with apple.  i've used and bought macs since 1986.  i am now looking at options... reluctantly, but i feel like they're driving me away.

  • by clarewestwood,

    clarewestwood clarewestwood Nov 5, 2013 1:09 PM in response to yax412
    Level 1 (0 points)
    Nov 5, 2013 1:09 PM in response to yax412

    Back up your phone to ICloud and the music appears.   I just did it and the grey songs came on!

  • by MAiNpHRaMe,

    MAiNpHRaMe MAiNpHRaMe Nov 5, 2013 3:33 PM in response to EbyThomas
    Level 1 (0 points)
    Nov 5, 2013 3:33 PM in response to EbyThomas

    Restart your computer

    While your computer is restarting, clear all of the applications from the background on your iPhone. You can do this by pushing the home button twice and swiping the programs off the screen by pushing them upwards.

    After you are done doing that, restart your phone.

    Wait about 10 seconds or so and turn your phone back on. By the time you get your phone back on your computer should be completly restarted and ready to go.

    When your phone is back on, plug it into your computer. This should automatically bring up your Itunes, you may get another pop up that says autoplay, you can close that out. That's it. I hope it helps and good luck

  • by Georgefromnor,

    Georgefromnor Georgefromnor Nov 6, 2013 2:11 AM in response to clarewestwood
    Level 1 (0 points)
    Nov 6, 2013 2:11 AM in response to clarewestwood

    Been following this thread almost from the start, and tried most of the solutions short of wiping the phone clean! I just updadted iTunes to 11.1.3, and tried to sync - with no luck. Then tried the trick of changing backup to iCloud. That did the trick, and now music (and apps, books, ...) are finally syncing again. Fingers crossed that it stays that way. Many solutions around. Most likely different sets of files in iOS 7 that are corrupted, and different approaches needed to flush them out.

  • by Tim is here,

    Tim is here Tim is here Nov 6, 2013 8:56 AM in response to Georgefromnor
    Level 1 (0 points)
    Nov 6, 2013 8:56 AM in response to Georgefromnor

    Finally figured out a solution to transferring music - - - - - I picked up a new 5s last Friday (iOS 7.03) and could not get it to sync my music no matter what I tried (iTunes fully updated as well).  I fully rebooted the phone and it didn't help.  My iPad still syncs just fine, and it's on iOS7 as well.  I have 758 total songs, of which only about 50 are downloaded from iTunes.  I just tried something and it worked.  I created new playlists just to transfer the music in smaller amounts and it worked.  I had tried creating one new playlist for all 758 songs and it didn't work.  Once I created smaller playlists (A through E) (F through O), etc, etc, and synced after adding each playlist, all my songs came over.  I will say that iTunes does lie to you though.  When it says it is "Copying xxx of xxx" over, it may be copying the filename, but not necessarily the file.  You have to watch the progress on the phone.  It seems as if you get too far ahead of the "real download" - as seen on the phone - the phone will bail on the process.  Just have to keep syncing over and over.    PS - thanks Apple for this great innovation - maybe bring back the floppy disk next.

  • by tinafromdefiance,

    tinafromdefiance tinafromdefiance Nov 6, 2013 12:54 PM in response to yax412
    Level 1 (0 points)
    Nov 6, 2013 12:54 PM in response to yax412
    • Start iTunes on your computer
    • Connect your iPhone and let it Sync
    • Select your phone among the devices in iTunes
    • Select the tab for Music
    • Uncheck the "Sync Music" and then hit "Apply" (down at bottom of page).  NOTE: this will remove all the music from your phone but it will not affect your iTunes library.  Don't panic.  It's necessary medicine.
    • After the phone has synced and removed all the music, Go back to the same Music tab for your phone in iTunes and re-check "Sync Music".  Then sync your phone again with iTunes.  It will now reload all the music in your library back on to your phone. 

     

    This FINALLY worked for me. I have been following a couple of threads on this topic (including this one: https://discussions.apple.com/thread/5322748?start=0&tstart=0) and I had tried most of the solutions I'd found in the last week or so (except for Resetting/Restoring phone). None of them worked--INCLUDING this one. I had tried this more than once, in fact. But for some reason I did the above again today and finally my Playlists got in sync on my iPhone 4. Not sure if it will keep syncing once I add new music in future, but for now it has worked. Note: the only thing I had checked in the Summary area of my iPhone in iTunes was Sync over Wifi--just in case that affects anything.

  • by Robertaguilera,

    Robertaguilera Robertaguilera Nov 6, 2013 1:52 PM in response to yax412
    Level 1 (0 points)
    Nov 6, 2013 1:52 PM in response to yax412

    Here's the easiest fix for me.  WHen you connect your iphone, you have the option to reduce higher bitrate songs to various bitrates.  I reduced mine to 128 and my phone synced every song. 

  • by wallemon,

    wallemon wallemon Nov 6, 2013 2:19 PM in response to yax412
    Level 1 (5 points)
    Nov 6, 2013 2:19 PM in response to yax412

    The strategy of "unsyncing" your music, then resyncing it again worked for me. A few additional tricks.

     

    1. Reboot your iphone, so you have a clean running machine.
    2. Make sure you're using the latest version of iTunes and iOS on your device.
    3. Slowly resync your music a few folders at a time.

     

    My iPhone 5 (latest iOS and iTunes versions) is acting as if the sync process needs more overhead memory than in the past. Sometimes it tells me there is not enough room to sync my music. Other times it just doesn't sync the file. Slowly syncing the folders back a few at a time helped to identify this behavior. My music is now syncing correctly.

     

    My next step is to delete some photos and large apps from my iPhone, just to give Sync and iTunes some wiggle room to work with.

     

    I hope this helped someone.

  • by ct1985,

    ct1985 ct1985 Nov 7, 2013 12:32 AM in response to yax412
    Level 1 (0 points)
    Nov 7, 2013 12:32 AM in response to yax412

    I turned off 'find my iphone' and it worked

  • by Jeff M IL,

    Jeff M IL Jeff M IL Nov 7, 2013 6:39 AM in response to yax412
    Level 1 (0 points)
    Nov 7, 2013 6:39 AM in response to yax412

    Once I updated to IOS 7.0.3, I can see that my music downloaded to my phone in iTunes, but cannot access it on my Iphone 4s. It is taking up space on it.  If I try to resync, it tells me I don't have space, though before the "upgade" I had 12 Gig left.

     

    If I want terrible software updates and crashes I would have stayed with Windows.  Now that Apple is as crappy as MS, why not switch?  I'm REALLY thinking about going away from Apple.

     

    Good job Apple, you stink too.

  • by nun4db,

    nun4db nun4db Nov 7, 2013 7:46 AM in response to Jeff M IL
    Level 1 (0 points)
    Nov 7, 2013 7:46 AM in response to Jeff M IL

    Me again.

     

    I'm even more confused now. I recently updated my old iPhone 4 to iOS 7—I wish I hadn't, but I did—only, it is still syncing flawlessly. I set it up as a new phone, and my intention was to use it as a fixed music player in my stereo setup. (It has no cell service attached to it.)

     

    So here's what I have:

     

    1. iPhone 5s ATT 64GB iOS 7.0.3 --- will not sync playlists from iTunes --- I have restored it, set it up as a new phone, disabled all the recommended features mentioned in this forum --- music syncs crap out after a couple hundred songs.

     

    2. iPhone 4 no service 32GB iOS 7.0.3 --- syncs flawlessly from the exact same mac, same playlists, no issues whatsoever (except that many times iTunes claims to be copying songs to the device that were already on there—not sure what that's about)

     

    I'm not sure what to take away from this, except that—bottom line—syncing music from iTunes in iOS 7 is inconsistent at best. Yes, there are workarounds, but let's not forget that in iOS 6 (and previous versions) the vast majority of us had no problems syncing music at all.

     

    This is still a big problem!

  • by FunkieVik,

    FunkieVik FunkieVik Nov 7, 2013 7:48 AM in response to PhatLu
    Level 1 (0 points)
    Nov 7, 2013 7:48 AM in response to PhatLu

    Cheers to PhatLu! For the first time in 4 weeks I maganged to sync without having to first erase my Ipad.

     

    I followed the steps in this link:

     

    http://support.apple.com/kb/ht1451

     

    Now I managed to sync just one list without currupting other files on the Ipad.

    Make sure to:

     

    * Never abort a sync even if it takes long to finish.

    * Make a backup te files in your Itunes lists before starting the procedure

     

    Good luck!

  • by patrickhammer,

    patrickhammer patrickhammer Nov 7, 2013 7:59 AM in response to yax412
    Level 1 (0 points)
    Nov 7, 2013 7:59 AM in response to yax412

    > 100.000 views and still no solution or any word from Apple. Frustrating...

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