Q: Music not syncing after iOS 7 update

*** WORKED FOR ME

SOLUTION:  I hooked up my iPhone 5 to sync it with iTunes, unchecked "Sync Music" and thus wiped all iTunes music from the iPhone;  completely shut off both my iPhone & Mac;  restarted both;  opened iTunes again with iPhone plugged in for a sync;  re-checked "Sync Music" (I have "Entire music library" selected), and did a new sync.  It took nearly 3 hours;  I was doing other stuff in the background & was plugged in some but not all of the time.

I did NOT try any of the following or anything else, for various reasons:  removing passcode, authorizing computer (I had verified that it was authorized already), restoring iPhone, deleting iTunes library, uninstalling anything, backing up to iCloud (I never have used it;  don't pay for it;  my library is bigger than what I believe to be the free amount of storage), etc.

Problem I had encountered, which led me to search for a solution & find this thread:  at least one album did not show up at all when I repeatedly did a sync with iPhone.  However, that album showed up on iPad & iPod, every time.  So it was a quirk with iPhone only, even though I had the correct / same settings for all devices.  It could be that other albums were impacted, I just happened to notice one album always missing.

Parameters:  I have an iPhone 5 (not S or C), 64GB, iOS version 7.0.4;  MacBook Air (about 2 years old, OS X 10.7.5, 1.7 GHz Intel Core i5 Processor, 4 GB 1333 MHz DDR3 Memory, 256 GB Flash Storage);  iTunes version 11.1.3 (8) 64-bit.  The iPad that worked before is 64GB, running iOS 7.0.4, and is over 2 years old.  The iPod that worked before is the very old wheel type - say 5 years old or more, assume updated software, 160GB.  My iTunes library says it has 5,667 songs (but the sync showed 5,555 during, and 5,590 after;  5,653 are on iPad).  The songs are a dog's breakfast of iTunes purchases, Amazon purchases automatically imported to iTunes, burned CDs, MP3s, from BTs, etc.

Hope this helps.

dmt

Have tried every solution in this thread, to no avail. Have completely rebuilt both the phone and iTunes, without backups, without success. Sometimes it seems like its synced but it always ends up with things missing. 5S.

Another name to the list. My iPad isn't syncing my smart playlists properly. However my iPhone (iOS 5.1.1) synced with no problems. I also noticed that my iPad will sync unchecked song when it shouldn't be as well. Apple really needs to get it's testing in order these kinds of issues are ridiclous for a company with the resources that Apple has. Shamefull.

Thanks so much for your advice!! It works! My iPhone5 can sync songs now, it haven't been syncing for almost 1 month since I updated to iOS 7.

I unchecked 'manually manage music and videos' then clicked on sync and it worked.  When it was done syncing I re-checked the 'manually manage music and videos'.  So far so good.

When I check "Manually manage music", the Sync music" page is blank so I can't amend any of the music.

I have a brand new iPad Air and am staggered that I'm having this sync problem even with a new device.

I'm waving the white flag.  wireless syncing does not work - no matter what I try to do and frankly, I don't have the time to go through all the recommended reiterations suggested in this discussion.    anyhow, syncing works for me on my iPhone if I'm connected to my laptop via my usb connection.  I'll take it at this point.  ****, but this whole thing scarily makes me think I'm on a MS board and not Apple.

I have been having the syncing problem for a few weeks now! It wouldn't add or sync any new music at all to my iPhone 5s so I did one thing and one thing only and found that it worked! My phone is now syncing over 1700 songs that it would not sync before.

Under Summary tab, I clicked "convert higher bit rate songs to...." and selected a speed. This was previously unchecked so checking it did the trick!

Not sure why or how this fixed it. I saw someone mention in the posts previously that this worked for them too after many trial and errors so I decided to try this first and it worked. Hope that helps!

What really gets to me is that we are surrounded by the apple hype, even on a forum they are advertising their 'cool' and still ignoring customers - they really have this so wrong - a holes of a considerably high order

I spoke with customer suppor,twice on this major problem of i-phone syncing with OS7.......they claimed that they were unaware of it! Utterly unbelievable considering the scale of the problem noted on their very own community.

It's a disgrace and frankly appalling that customers are ignored and treated with contempt.

Apple do not care and should be ashamed of themselves.

Apple: It just works. Unless it doesn't, in which case, you're on your own"

Maybe that's the problem - Apple takes its own hype too literally:

Rule #1 - Apple: It just works.

Rule #2 - If it doesn't work, see Rule #1.

ok so the workarounds seem pretty unreliable. I have a question - if you do the full restore as a new phone, does that fix the problem for good? So far I have been reluctant to take such a major step, but it has to be better than constantly wiping all the music and re-adding it.

I should add:  although it synced playlists that it had not been doing revently, it still hangs at "waiting for changes to be applied".

Jon Sutton wrote:

 

ok so the workarounds seem pretty unreliable. I have a question - if you do the full restore as a new phone, does that fix the problem for good? So far I have been reluctant to take such a major step, but it has to be better than constantly wiping all the music and re-adding it.

No.  Like the many other "solutions" discussed on this board, in my experience, a full restore does not fix the problem for good.  After I did a full restore, the sync was successful once or twice and then returned to the same behavior.

After dealing with this for months now and trying all user-suggested fixes, I am resigned to the fact that syncing is simply broken with iOS7.  I'm keeping my fingers crossed for a fix from Apple.  The AppleCare senior advisor that's helping me has supposedly submitted a "trouble ticket" to the Apple engineering department.  Everyone else here should contact AppleCare and try to do the same. 

I've suggested this before, but it also wouldn't hurt if we can somehow get some tech media coverage of this problem to put some pressure on Apple.  Right now, a Google search of this problem only brings up these user message boards; no blogs or tech sites seem to have covered it.

In the meantime, I'm using the "manually manage" option and dragging over my new music & playlists onto my phone.  Not ideal, but better than wiping and re-adding the whole music library each time I want to sync.