yax412

Q: Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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Q: Music not syncing after iOS 7 update

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  • by DeludedBrit,

    DeludedBrit DeludedBrit Dec 13, 2013 1:26 PM in response to zelous
    Level 1 (0 points)
    Dec 13, 2013 1:26 PM in response to zelous

    Honestly, their attitide makes me want to throw up.

  • by Newuser2013,

    Newuser2013 Newuser2013 Dec 13, 2013 9:15 PM in response to dmt25
    Level 1 (0 points)
    Dec 13, 2013 9:15 PM in response to dmt25

    This solution worked for me too.  I wonder if I will have to do this every time I upload a CD to my computer that I also want on my iPhone.

  • by eeeeba,

    eeeeba eeeeba Dec 13, 2013 9:50 PM in response to yax412
    Level 1 (0 points)
    Dec 13, 2013 9:50 PM in response to yax412

    I was having the same exact problem, and the hard reset worked for me! I disabled the lock code beforehand, once again not entirely sure if that was a contributing factor, but afterwards my music synced just fine. Thank you!

  • by Yawng (Steve) Suh,

    Yawng (Steve) Suh Yawng (Steve) Suh Dec 13, 2013 9:55 PM in response to dmt25
    Level 1 (0 points)
    Dec 13, 2013 9:55 PM in response to dmt25

    I tried this without luck.    Apple is going down the tubes since Jobs died.

  • by welshwizard1927,

    welshwizard1927 welshwizard1927 Dec 14, 2013 1:38 AM in response to zelous
    Level 1 (0 points)
    Dec 14, 2013 1:38 AM in response to zelous

    I'm sorry, but who are you to dictate what people can and cannot say in their messages?!

  • by paulroberts54,

    paulroberts54 paulroberts54 Dec 14, 2013 3:35 AM in response to zelous
    Level 1 (0 points)
    Dec 14, 2013 3:35 AM in response to zelous

    You're either a brilliant comic or something else...

     

    Go here to complain www.boredwindupmerchant.blind

     

    Your post represents the action central to your reaction...LMFAO....

  • by patrickhammer,

    patrickhammer patrickhammer Dec 15, 2013 7:42 AM in response to yax412
    Level 1 (0 points)
    Dec 15, 2013 7:42 AM in response to yax412

    So, I've been on this forum for a few months now and tried many things. Yesterday I took two hours and called Apple support and they finally got it working. I've been syncing and resyncing a few times now, it really works. Here's what I did:

     

    - I visited the support website and clicked through to my problem (iPhone-->Syncing)

    - the site asked me to send diagnosis data

    - I got an email with a button to send the detailed diagnosis data

    - I then called Apple support

    - First level support tried it with deleting all data from my iPhone which at first seemed to work but did not

    - Second level support (which I got redirected to after the first try) took a look at the diagnosis data and saw that my music app was out of memory.

    - He suggested to do a full reset of the phone after at first backing it up on my Mac (not iCloud)

    - This downloaded the 7.0.4 software to my Mac (1.4 GB) and overwrote the existing firmware

    - Afterwards, I couldn't believe it myself - it worked.

     

    --> Waiting for changes to be applied can take a while the first time. But afterwards it's really fast.

     

    I highly recommend to try this out. The support guys never heard of this problem (Apple support Germany), but were extremely friendly.

     

    I wish you good luck

  • by S8to,

    S8to S8to Dec 15, 2013 9:28 AM in response to patrickhammer
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    Dec 15, 2013 9:28 AM in response to patrickhammer

    By reset you mean.. REST ALL SETTTINGS or RESET ALL CONTENT AND SETTINGS?

    Or something else?

    thanks

  • by patrickhammer,

    patrickhammer patrickhammer Dec 15, 2013 9:30 AM in response to S8to
    Level 1 (0 points)
    Dec 15, 2013 9:30 AM in response to S8to

    hmm, I have the German version of iTunes. It's when you connect your iphone on the iTunes-iPhone homescreen. There's the ioS Version and under it some text and then two buttons "search for update" and "reset iPhone" (or something like that). The latter button is the one you wanna hit...

  • by d8nvn,

    d8nvn d8nvn Dec 15, 2013 6:04 PM in response to cep77
    Level 1 (0 points)
    Dec 15, 2013 6:04 PM in response to cep77

    Have i Phone 5 64 gig.  Same problem. Music: specifically after 7.03 would not update.  New playlists, purchased music et. all.  The above fixed everything except the Purchased music changes.  Still it did help a lot.

    IOS 8 anyone?

  • by laspalmas.dk,

    laspalmas.dk laspalmas.dk Dec 16, 2013 12:56 PM in response to yax412
    Level 1 (4 points)
    Dec 16, 2013 12:56 PM in response to yax412

    This seems to have done it on my iPhone 4S after having done most things suggested with no luck.

     

    - Close all apps

    - Hard reset

    - iPhone unlocked (but passcode not switched off as I can't)

    - Using cable, not wifi

    - Selecting one of the (many) songs that would not sync

     

    And all of the remaining songs just started syncing.

     

    I then went on to do the same on my iPad 2. It did not work even though I did it with several files. Then I manually added one song that was not supposed to be on the iPad, and then it again started syncing all the files that were supposed to have been synced.

     

    This is so random and some of the above bullets may not be necessary, and of course they may not work for everyone. But they did for me and trying out different things with manually adding just one song might do it.

     

    Good luck.

  • by njfish1,

    njfish1 njfish1 Dec 16, 2013 1:02 PM in response to yax412
    Level 1 (0 points)
    Dec 16, 2013 1:02 PM in response to yax412

    How do I stop getting updates every time someone posts?  I've opted out of all email notification on my preferences....

  • by charlean,

    charlean charlean Dec 16, 2013 5:52 PM in response to SkylerDaniels
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    Dec 16, 2013 5:52 PM in response to SkylerDaniels

    Thanks SkylerDaniels!!!!! It worked for me...

  • by paulroberts54,

    paulroberts54 paulroberts54 Dec 17, 2013 5:18 AM in response to charlean
    Level 1 (0 points)
    Dec 17, 2013 5:18 AM in response to charlean

    O-M-G

    Followed laspalmas route - nothing....have tried drag and drop to the iphone playlist/device on sidebar but still the dotted circle stayed grey etc etc.....

     

    THEN - keeping the lead connected - I actually checked 'add manually' but did not uncheck automatically - then synced and blah blah it appeared nothing was happening - so I got it in my head to pull out the lead from phone to laptop....before it had finshed the sync...(haha it's like wiggling a wire on your telly or something equally old school) and hey presto something happened - at first it actually left some songs on my original non problematic playlists, but also some of those songs would not play and had a red solid square in a red circle to their right!!!!????

    I then hit sync again and could not believe everything synced - and the red square disappeared and everything is now tickety boo....I am going to try again to see if the problem comes back tho'......

    this is so amazingly random it is ridiculous.....I am sure if you keep trying the drag and drop from itunes up to iphone playlists and then doing a bit of fiddling something will happen - hardly technical I know but crazy that it's working -

    Also another thing is that when you check the playlists you want to sync or drag one from itunes to phone menu, they actually appear in the iphone playlists but have no content save the greyed out songs....sorry it is a waffle but it all happened so fast .... 

  • by BiancaNeve,

    BiancaNeve BiancaNeve Dec 19, 2013 5:40 AM in response to marriedtoatechie
    Level 1 (0 points)
    Dec 19, 2013 5:40 AM in response to marriedtoatechie

    I also turned the 'Passcode Off' and now I even have Genius in my iTunes on my iPhone.. Clearly something hadn't sync'd correctly the first time. 

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