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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Jan 29, 2014 6:37 PM in response to Stage079

Stage079 wrote:


Hello all,


I found a solution that has worked for me; I hope that it can do the trick for you.



Well I'm pretty sure the way the new artwork shows up on the phone, this is doing more than just saving the files. Regardless, I could care less about artwork showing up on my phone. So obviously the next thing I did was deleting all of the artwork from iTunes, this can easily be done by.


Going into all your songs => Select All => File => Get Info => Yes to the Prompt => Click the box next to the white box for Artwork => Hit ok


Depending on the size of your library, this might take awhile.


Since doing this my syncs have gone well, I hope that it does the same for you.


Thanks for this, Stage079.


But, as a huge favor, would you keep us updated if this does NOT solve your problem?


Obviously, if we continue to not hear from you, we'll know your solution worked and is long-lasting.


The reason I ask is that artwork DOES matter to me; it's part of the whole audio-visual experience, particularly for those of us who recall listening to CDs and LPs way back in the old days.


If this is the only way to guarantee the end of long syncs, I'll jump on the bandwagon. But only if it actually works for the long term.


I've personally nuked and rebuilt my library. It made me lose a few comments, a bit of artwork and ALL of my "date added" data. The long sync returned after just two weeks of peace. (It's a shame, too, because "date added" might've been useful for finding the media files that iTunes hates).


I'd rather not have to lose all my artwork only to have the same thing happen.


Again, if this does NOT work, long term, please let us know. Thanks much!

Jan 29, 2014 9:29 PM in response to ExTech

Thanks ExTech,


I will keep you updated, the syncs are still considerably longer than before I updated to iOS 7, this remedy has changed my sync from days to maybe 12 hours.


One of the most frusting items I believe is that if you don't go into you iPhone and look at the sync as I described you would think your phone is just "stuck" whereas at least by looking in your phone you have a counter and know your phone is transfering data. I believe that correcting iTunes to show this transfer would help ease a lot of users thoughts that the phone is simply "stuck"


Hopefully they take our words into consideration.

Jan 30, 2014 11:25 AM in response to rkstiens

I had this problem for too long, through numerous iTunes and iOS updates. If it's not this taking ages it's "waiting for items to sync" or whatever it was. I gave up. I couldn't wait days to send new music to my iPhone. I was wasting too much time so once my iPhone contract was up I switch to an Android phone instead.


I still however have my iPad which also has this problem. But once this eventually dies I'll have no problem buying another product now I know how much better it works.


It's sad because I really liked my iPhone and iOS. But music is too important for me and I'm too busy to fuss around waiting so long. My last sync was taking 13 hours before I decided to move on, and it hadn't finished yet either.

Jan 30, 2014 3:35 PM in response to rkstiens

I have this problem constantly. Sometimes devices are not recognized; most all of the time I cannot sync music to my iPod. This all has started with the last couple of iTunes updates, or should I say downgrades?


iTunes has really become substandard software.


I think since Steve is no longer there, Apple people just don't give a rat's behind. If they did, this problem obviously affecting lots and lots of customers would have been solved by now.

Jan 30, 2014 5:42 PM in response to rkstiens

I think I may have found something, i was having the same problem and then i restored my ipod from backup, but instead of having it sync all of my songs, i have it to sync only selected playlists, artists, etc. I have had this for a week or two on this settings and sync a few hundred songs every day and it doesn't stay stuck on the "waiting for changes to be applied" now. My library is over 10,000 songs so this was very annoying when it would get stuck, I also found on the internet that some were experiencing the problem only when they had the "sync only checked items" checked. I still have that feature on and it has been working for me, and it still says "waiting for changes..." but only for a few seconds and then it only syncs the newer songs, not all of them like it used to.


Hope this helps!


-V-

Feb 2, 2014 10:35 AM in response to jimmirock

This resolution seems really drastic, but I'm on the verge myself, after 30 years as apple user and defender. Without the ability to manage my music -- actually being prevented from accessing and updating -- all the other bells and whistles I can get on other phones and other platforms. Have you updated to the most recent itunes version? Got some temporary relief but it still doesn't address the underlying flaw.

Feb 2, 2014 10:39 AM in response to jimmirock

This resolution seems really drastic, but I'm on the verge myself, after 30 years as apple user and defender. Without the ability to manage my music -- actually being prevented from accessing and updating -- all the other bells and whistles I can get on other phones and other platforms. Have you updated to the most recent itunes version? Got some temporary relief but it still doesn't address the underlying flaw.

Feb 2, 2014 10:54 AM in response to smokybob333

Aye. It's just for me music is first and forthmost the feature I need most, making calls, taking photos, browsing the internet on a train, playing Free To Play games... that's all secondary.


I'm keeping my ear to the ground though. If one day there is a fix my next phone will be an iPhone once again.


13+ hour syncs just to add a single new album is not what I consider a good user experience. And I've emailed Apple about this, I've provided all the evidence they wanted in return to fix it. But each new update and the problem isn't fixed. Ah well! Android is alright! It's a nice temporary home.

Feb 5, 2014 1:00 PM in response to Stage079

It's been a week since we heard from Satge079, so it looks like at least one possible (though drastic) fix is to delete all your album artwork.


I've been thinking about that solution a lot, and I've finally decided I don't want to give up my artwork. Like I mentioned earlier, it's part of the experience to me. I've even gone so far as to reconstruct my songs into albums from my youth (the ones not available for download) complete with original covers. It would hurt too much to give that up.





So here's what "works" for me now:


(1) I initiate a sync, but cancel the sync if "waiting for changes" takes more than 10 seconds (which is pretty much every time)


(2) I then open up the iPhone in the sidebar - songs that should've been added should appear, but grayed out with circles next to them


(3) I then start another sync and I WATCH CAREFULLY


(4) if the playlists in the iPhone sidebar start "dancing" and changing, there's a good chance this next sync WILL load the missing songs


(5) if there's no movement among the iPhone sidebar playlists, I'll just cancel the sync, because it'll almost certainly fail


(6) after the "dancing playlists," the "waiting for changes" will still take at least 10 seconds ... BUT ... the diagonal progress striping will be jerky and halting. If it's too smooth, I know I'm looking at another long sync, and I'll cancel.


(7) If, and only if, I've seen both "dancing playlists" and "halting progress striping," I'll assume a successful sync is in the works. The "waiting for changes" should last about 10 seconds, 20 at most, then my media will start uploading


If I miss the sync cancellation in step (1), the "long sync" begins and iTunes begins disabling my songs, movies and audiobooks.



It makes every, single sync an adventure of sorts.





By the way, anyone else notice these things?


(A) long syncs disable most, but not all, "ripped" songs. The survivors tend to be songs from artists "Ab..." to "Am..." alphabetically.


(B) purchased songs remain intact


(C) long syncs disable most, sometimes all, audiobooks, whether ripped or purchased


(D) long syncs disable all ripped and home movies, no exceptions.


(E) purchased movies remain intact

Feb 6, 2014 2:54 AM in response to rkstiens

For me ... it was app related ... iPhone 4s ... iTunes 11.1.4.62


I removed some apps I didn't use (using iTunes) ... did the File Device Transfer Purchases thing ... set to manually manage music and not auto sync ... couple of hard reboots with power button and home button ... then it synced OK without sticking at waiting for copy or waiting for changes.


Then I turned back on sync all music and syced and it worked. Had to do a few times because some tracks didn't synch on the iPhone.


Fingers crossed it keeps working.


There is definitely something very flaky going on here though.

stuck on waiting for changes to be applied

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