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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Mar 13, 2014 8:28 AM in response to ExTech

ExTech wrote:


pegaudet wrote:


As I explained last week or so, I only sync my music via smart playlists. Normally, it only takes about 2 minutes to sync and it usually syncs less than 20 songs.



I may have found a fix, in other words. And based on what pegaudet's posting, possibly a fix for peg as well.


I'll keep this board posted if my "fix" fails.


FYI, my particular install is not technically "broken" (in failure mode, needing a fix) at the moment.... It's just slow and uncomfortable... (avg 2 mins "waiting for changes to take effect".... both itunes and ios device seem to be saying that, so neither side seems to be doing much at that point).. When it finally gets past the sync waiting thing, the rest goes fast enough.


If apple technology was like a highway, itunes 10.7 & ios 5 was like a newly paved 8 lane highway without any other traffic around.... Now with 11.1 and ios 7, it seems to have become a pothole riddled goat path on the side of a cliff.... It'll still get you there as long as you're slow, careful, not in a hurry and don't fall off the edge... Just don't expect to set landspeed records.


I have come to expect 2-5 minute sync times as the "new normal".

Mar 13, 2014 12:26 PM in response to pegaudet

I admire your tolerance.


I'm back to 30-second syncs.


If I'm adding a big movie file, it starts loading immediately after no more than 30 seconds of "waiting for changes"


That's what I was used to before iOS7, and so far, for the past few days, it's what I've been seeing after deleting and re-importing all my playlists as individual plaintext files


Am I 'better" now? One can only hope.

Mar 17, 2014 9:11 AM in response to rkstiens

After waiting for changes to be applied to my iPad Mini for about 8 hours I exited iTunes. I wasn't eager to make the many changes that have been recommended in this thread all at once, so I decided to try one at a time. Although I was syncing via USB, when I went back into iTunes, the first and only change I made was disabling wireless synch and hooray, the full sync completed in about 20 minutes. In my case, the majority of purchases/changes were apps, not music files as so many others have stated. It's possible this issue may be with whatever uses the most storage on your device. Why this change worked, I have no clue, but I'm sure glad it did!

Mar 17, 2014 1:32 PM in response to rkstiens

I have also found that whilst I'm "waiting for changes to be applied" my iMac goes into power save mode, which stops the sync. I've had to go into system preferences and changed the display and sleep mode to never. I thought that seeing as iTunes was attempted to sync, it was a process, which should stop the system from shutting down. I might be digressing slightly here but was wondering if anyone else gets this, seeing as I've heard people talk about leaving it to sync for 12+ hours. Mine would go to sleep after 15mins and the sync would have stopped when I woke it back up again.

Mar 17, 2014 7:04 PM in response to sc_ttadler

I'd strongly advise against permitting 12-hour syncs at all


You should never have to wait more than a minute or two for "Waiting for changes to be applied." Occasionally, that phase can last five minutes if there are a LOT of changes, but never hours and hours.


Now, of course, if you are copying a lot of media, a sync can take hours. But you'll see it happening (items get listed by name as they upload).


If media hasn't started VISIBLY copying over after a minute at most, I just cancel the sync and start it again


BTW, sometimes cancelling on the computer isn't sufficient - you have to cancel the sync in the general settings on the device as well, before you can re-initiate a new sync


And if you are copying a lot media, you'd do well to disable the computer's ability to go to sleep until it's done



Incidentally, I've been having pretty decent syncs since wiping out all my playlists and reloading them from plaintext exports. I've had a few seeming long-sync events, but I cancelled them before they could go too far and start disabling my media again


So I don't know if my problem's "fixed" per se. I do know that moving my contacts and calendars to iCloud has reduced my need to sync as often.

Mar 18, 2014 7:21 AM in response to rkstiens

Last night at 1am I tried to copy over 4 new albums (60 tracks) and it got stuck waiting again. I deleted all the music off it, reset my device and told it to sync all my music across again.


13 hours later and it's still doing it. But I've found something new out; mine isn't getting stuck on corrupted songs (unless they all are). The sync is still taking place now and if I load up Settings>About. It says there are 4210 songs on my device but the capacity is full (as it should be). I can load up the device in iTunes and play any song from it, but if I try to play the music on the device itself I can only access those 4210 songs.


Each time I load up the About page it adds 1-2 new tracks. So they are still going over. There is a transfer taking place.


I don't think it's music that is going over as they're all playable from the phone when played through iTunes on the Mac. I think it must be something to do with the artwork, and that songs aren't playable until all their data is sent over.



[I work in Bootcamp so I can't actually do any work today because of this. I did the sync overnight believing it would be finished by now! I hate sounding dramatic but I'm at the point where I cannot manage an iDevice and work at the same time, one of them will have to go.]

Mar 19, 2014 7:06 AM in response to jimmirock

Well this is just shocking now. All the previous tricks that used to work no longer work for me. Last night I wiped my phone and restored from an iCloud backup. This is usually the sure way of getting new music onto my device. 14 hours later and it has just about finished pulling all the data from iCloud/downloading apps. On the iTunes side it's now "waiting for items to copy" with no songs going over.


I have no idea what to do now. I'm inches from abandoning iOS altogether and migrating all my content over to another device, which will take time but at least I won't struggle just to add music to a phone. It has been 48 hours now. My bug report has had no reply from Apple since they asked for my sync log data.

Mar 19, 2014 11:49 AM in response to jimmirock

48 hours without reply is unacceptable; try going to the top.


I wrote a respectful but concerned email to Tim Cook, including a link to this thread.


That got me in touch with an executive relations liaison and a senior tech who was able to answer a lot of questions.


I don't know that my problem's solved - I've had relatively stable syncs for a week now with a few exceptions ("Waiting for changes" taking more than 60 seconds, at which point I'd stop the sync, reboot the phone, and resync usually without problems").

Mar 19, 2014 3:00 PM in response to cpaulPHL

Thanx cpaul your 11 step method seemed to work. I couldn't seem to find my iTunes App, on my ipod touch, so I'm not entirely sure if I had any itunes downloads to stop. In looking for the app, I did seem to find lot of apps whose updates hadn't finished downloading yet though.The problem was probably a bad voice memo. I had used thaat app previously, and had problems wt it. The problem may have also been in the find my device app. I turned it off, but it was a nice feature to have on in case of a lost device. What made you think it could be this app possibly causing a problem. Apple just really needs to fix those apps. BTW does anyone know of a good voice recording app, that they could reccommend, other then voice memo.

Mar 19, 2014 6:22 PM in response to ExTech

Thanks, I just did that. I'm a little disheartened that it has to come to emailing the boss, but if it gets my devices working as they should then it'll be worth it. At this stage I'll try anything.


After my last post I did a full restore and didn't load a backup, but it still didn't work. I never had that happen before! Usually wiping it works wonders. Until there is a fix I can't sync my phone to my iMac.

Mar 19, 2014 6:30 PM in response to jimmirock

There's nothing wrong with "going to the boss" because this is (A) a serious problem for us and (B) a serious problem for Apple (as evidenced by the length of this thread and its number of hits)


By the way, I've done a full restore of my whole computer! That is, I've erased it, reformatted it as a new machine, and reloaded all the media from an external hard drive. STILL the problem emerged.


For me, it seems, it was a "bad playlist." Sounds funny, since a playlist is only an index giving song order, but replacing all my playlists from plaintext exports seems to have done the trick. There must've been something "unclean" in the iTunes library file.


I'm at eight days now with only occasional long syncs, all but one of which I was able to cancel without having my media disabled. The one time I did experience media disabling, I was able to reload them (all my purchased audiobooks) after only a few tries.


I'm not in the clear, in other words, but I'm better off than I've been in the seven months since iOS7 was first inflicted on us.

stuck on waiting for changes to be applied

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