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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Apr 24, 2014 1:50 AM in response to jimmirock

It finished after 6 hours and now it takes around 5 minutes to do a sync that transfers no new items. A definite and vast improvement but not as fast as it used to be. I hope we continue to see improvements.


I did find a temporary fix too. If I didn't sync "Entire music library" but clicked "selected..." instead and then ticked every genre, it woudld. Not perfectly but faster than 18 hours.

Apr 24, 2014 8:08 AM in response to jimmirock

jimmirock wrote:


It finished after 6 hours and now it takes around 5 minutes to do a sync that transfers no new items. A definite and vast improvement but not as fast as it used to be. I hope we continue to see improvements.


I did find a temporary fix too. If I didn't sync "Entire music library" but clicked "selected..." instead and then ticked every genre, it woudld. Not perfectly but faster than 18 hours.


As an alternative, you might try this strategy that seems to work more or less OK for me....


Create a smart playlist that has one rule "media kind = music" (called something like "all music"), then, as you indicated above, don't automatically sync music, but instead go and in the music tab, select that playlist (in other words, try syncing a playlist rather than genres. Since that playlist is all inclusive, if you end up getting a new song that is not in one of the already selected genres, it will still show up automatically).


If you decide later you have some music videos and want them on the phone too you could edit the playlist and add a "or media kind = music videos" rule. The same playlist can then be used for other interesting controls over what goes on the phone... You may choose to rate the songs and add a rule to the smart playlist so everything 3 stars and above are included... If you get tired of a song, you could rate it down to two and it will automatically disappear the next time you sync.. setting the song back to 3 or higher will put it back on... and you can also add some other clauses like "song not listened in the last X days".


That's a strategy similar to what I use. In part because my 64gig phone is short by about 20gig for just the music alone (I can live without my music videos on my phone, but it would be nice to have the space for them too....) so I have several static playlists that represent songs/albums I'm willing to live without and the stuff I want to keep is a smart playlist that states "all music minus those playlists I can live without". I then have several smart playlists that selectively choose from those base playlists and creates a sort of "radio station" that picks from the entire library. Ultimately, I tell itunes to sync the playlist that is "always on phone", along with those daily use playlists. Every time I sync my phone (about once a day), it will end up swapping out 20 songs or so. On any given day, the phone maintains about 10,500 songs (with some room left over for apps and a bit of breathing room for other things). Much of my music stays, but some of which will appear and disappear based on my plays.


The sync time for me ends up usually lasting about 5 - 10 minutes when the playlists are out of sync (between itunes and phone). If they are in sync, the process is usually done within 15 seconds.


Overall, this strategy works ok, but I would prefer if the phone had the capacity to hold it all AND it was able to sync like it did in ios 6 (done in less than a minute).


I should also add, I have TURNED OFF in both itunes and on the phone, the options that go back to the cloud for music or videos.

May 1, 2014 7:48 PM in response to James Morrison Klein

It's still not fixed as of iTunes 11.1.5.5 and iOS 7.1.1. I got stuck at "waiting for changes to be applied" for over 2 hours on April 30th. I left my phone to sync and went outside for a walk. Came back over an hour later and nothing had changed. However, there may be a simple solution to this....


So here's some additional information about my situation which may help everyone:


I run iTunes 11.1.5.5 on 2 separate Windows computers. My "master" computer, which has all my 68,000 song library on an outboard 2TB drive, is a new Windows 8.1 machine. This is the first bit which may be of importance - I just bought this computer 3 months ago, and transferred my library from a different outboard drive to the new 2TB drive I bought with this computer. I was previously running iTunes 10.7 on a Windows XP machine with this library. I think copying the library from the old HDD to the new one may have corrupted a few song files. So remember this for later....


My second computer "the slave", is running Windows 7 Pro SP1 with iTunes 11.1.5.5 also. This is the same computer I've always used to sync all my iPhones. I have a 5S 64GB, a 5c 32GB, and a 3Gs 32GB. I've never had a problem syncing any of these phones with this computer. Why? Because I select songs one by one from my "master" library and transfer them over to the "slave" library, which only has about 3,200 of my 68,000. I've noticed over the years as I've done this, I've found a few songs that were corrupted - meaning the metadata of the song had disappeared. iTunes would still play the song (mp3), but Windows Media Player would not. I think this is significant, meaning the latest versions of iTunes and iOS may be having a problem syncing corrupted song files, even though iTunes will play those songs. I arrived at this theory because I tried to sync my phone with my "master" computer library, by selecting only the songs that had already been synced from the slave library. It synced those same songs from my master library with no problem, because, I think, those are "proven" song files with no corruption. So I tried to sync again, adding additional songs from my master library directly to the phone, and it stuck at "waiting for changes..." for the 2 hours mentioned above. So I wiped all the songs from the phone and re-synced it with my slave library, and it synced fine. "Waiting for changes" only took about 10 seconds, then it started copying the songs. I did this twice with the same result. Again, I think that's significant.


So my conclusion from this is that I'll continue to run two separate databases, and only sync my phones with the smaller one, with the "proven" song files. HOWEVER... APPLE also needs to do their part, and EXPLAIN this to their customers. If I am right, at the very least there should be some kind of message that pops up in iTunes that says "Some of the songs could not be synced because the files are corrupted" and it would be more helpful if iTunes could indicate which songs are the problem! I remember when I first started using iTunes about 6 years ago, the early versions wouldn't even populate corrupted song files. (I know this because I also run Windows Media Player as a cross-check of my database - WMP will populate a corrupted file, but will not display the song data and will not play it.) So Apple went from one extreme to the other, by now populating and playing ALL songs, but just not syncing them, (having us all stuck at "Waiting for changes") and not telling us what is the problem. ARE YOU LISTENING, APPLE???

May 10, 2014 4:32 PM in response to Jeferson_Medeiros

I'm still experiencing the occasional long sync, maybe once every one or two weeks.


The problem is that there is no single cause. Or rather, there may be a cause, but it's different for each of us.


Most often, it appears to be some media that iTunes doesn't like.


In my case, it might've been a corrupted song file, but it was rebuilding the playlists that finally unstuck it


That said, I'm still experiencing long syncs. I'm in the middle of one right now, as a matter of fact. It will likely take several hours, just to add four new songs.


But I've also learned it's best to just let the long sync "play out" rather than try to interrupt it.

May 25, 2014 8:54 PM in response to Mehli

since the most recent update, my songs do seem to be transfering without issue again, but any change to metadeta of an album (title, year, artwork etc.) is never updated or reflected via sync and if i ever add a track to an existing album, the track will never sort with its appropriate album, it will always create a duplicate of that album with just that one track, even if all metadeta is the same. only way to fix these issues is by wiping to factory settings and restoring from default, when it then fixes itself automatically.


iTunes has always been such a piece of garbage software, i wish i could go back in time and tell myself to build my library with a different device.

stuck on waiting for changes to be applied

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