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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Jul 1, 2014 6:04 AM in response to jimmirock

jimmirock wrote:


I recently removed all music from my iPhone, and (with a duplicated library) removed ALL tags and album art from my library. I tried resyncing but it hit the same bug. I don't think it's the tags, or it might be some kind of hidden tag causing the problem?


I don't think it's the tags themselves either. Another thing I started doing recently was update all the apps several times a day (slight exaggeration, but not by much) when a new update showed up.. It seems app updates have become a high tech whack-a-mole game... I updated them on the weekend, and this morning another one needs updates. I might decide to update less frequently like once every month.


What seems frustrating is the apparent lack of cause and effect. Is it solar flares? is it the phase of the moon? did somebody **** too loudly near the computer? In my case, it might be the frequent app updates.

Jul 1, 2014 9:47 PM in response to rkstiens

There is no reliable fix. There are a handful of "fixes" that sometimes work for some people, but it's basically the equivalent of wiggling the wires behind your TV and hoping that it'll help the static.


Apple developers do not care about this issue, else it would have been fixed years ago. Many people have tried drastic steps like restoring their devices to new and rebuilding their iTunes libraries from scratch, and nothing reliably works.


We're all stuck with it. It *****, and maybe one of the many anecdotal fixes (voice memos, tags, etc) will work for some of us, but I have personally never found a reliable fix.


It's just a bug that prevents people from syncing their devices, and Apple's programmers don't take enough pride in their work to address it.

Jul 5, 2014 5:02 PM in response to jimmirock

Just a little detail:


My iPad syncs fine. Everything that I want to copy over does so without problem. I get "waiting for changes to be applied" or "waiting for files to copy" for a few seconds before the process begins.


My iPhone does not sync and has this problem. (both devices are syncing the same files, the same "convert to 128kbps" option selected)


I just tried using iExplorer to copy the iTunes_Control folder from my iPad to my iPhone. I knew it might be destructive but I have a recent backup just incase things do go wrong. And it did, I needed to format. So I'm currently waiting for that to restore. So all those kooky, strange playlists that my iPhone doesn't like will sync just happily to my iPad.

Jul 6, 2014 2:53 AM in response to jimmirock

I think it might have something to do with apps. I just did a complete restore-no backup, before I copied over any apps I tried to send over my entire music library and failed. I selected 3 small 100-song playlists and it worked.


I restored my main backup and before it managed to send any apps over I told it to sync just music (not even tones). And I believe it's doing it. Initially it has to sync the apps but at least there's a progress bar now. Possibly unrelated but a giant OTHER section on my iPhone's usage graph has shrunk down too. It initially showed up again just after the restore but once the sync began it shrunk down.


Tl;dr: my current theory is that there's an app(s?) corrupting/slowing down/halting the transfer.

Jul 6, 2014 12:36 PM in response to jimmirock

Entirely possible... I recently updated all the apps as they got updates (seems like one a day) and I got a sync that lasted hours. That could very well be the only thing I did differently. I stopped updating the apps.


The only other thing I did was updated id3 tags related to album sort order. It's something I'll do from time to time but that normally doesn't get stuck.

Jul 7, 2014 2:59 PM in response to rkstiens

I just got a notification from developer support - they say that they have addressed this bug and it will be fixed in an update.


Whether or not it's a fix for everyone, as we all seem to have different faults with patchy "it works for me!" fixes. I'm hopeful and the next update cannot come soon enough. Imagine a world where your phone plays music.

Jul 10, 2014 10:47 AM in response to jimmirock

Hmm, latest iTunes update hasn't fixed it for me. The updating process was different though. It flashed up a "waiting for changes to be applied" then "waiting for items to sync" (I believe). It appeared to be doing stuff but now it's stuck on "waiting for items to copy" instead. Fingers crossed it eventually works. On my iPhone it says "Syncing data (step 6 of 6)".


Edit: iTunes crashed. Now stuck on "waiting for changes to be applied". Poo.

Jul 11, 2014 2:42 AM in response to jimmirock

Apologies for replying to this thread a lot. It seems you can't edit past a certain elapsed time. Anywho more details:


There appears to be a new progress display on iTunes. "Syncing artwork to "[device]" (Step 5 of 5)" and it's taking ages. The music was completely sent over. I tracked it on the progress display on iTunes, it listed all the songs going over and the speed was as it used to be. On the device itself it stalled. When, for example, iTunes was sending over song 1,000 of 12,000 my phone would only be on song 80 of 12,000.


This used to happen before the recent update but without the song progress indicator on iTunes. As the display on my iPhone would have that same "slow sync". Except this time on iTunes it says "syncing artwork".


I left it running overnight and now I have around 999 songs on my phone. It's not my 12,000 but it's a start, yeah? I worked out it would take another 6 days to transfer everything across completely.


How has the new iTunes update been for everyone else with this problem?

Jul 27, 2014 4:31 PM in response to rkstiens

This is the most annoying problem on the planet. I have had it since I bought my iPod touch a few months ago. I have tried absolutely every troubleshooting step that has been listed under this thread and I have found different ones work on different days. I have days where it takes 2 hours to get my iPod to sync and days where it takes 5 minutes. Super frustrating. I will say disabling auto sync has made the long waits less frequent. Presently I am on one of the long wait days.


I had to completely disable iCloud which is annoying since I like the backup feature. I was hoping this would be fixed by now with updates. I would like to see Apple actually acknowledge the issue and say they are at least working on it. This is making me consider going to Google Play and a non-Apple music player. The only reason I have not yet is because their music store is much less impressive. Grrr. Fix your **** Apple!

Jul 28, 2014 1:34 AM in response to annerojas123

Absolutely. I've switched now. I keep an old iPhone 4S around just for curiosities sake. My phone gets used for 2 things: music and phone stuff. Not videos, games, emails or anything like that. Why would I pay £600-800 for a phone that is just a phone? Since copying music to it is an exhausting, impossible experience.


It's funny what one event like this can do. A bug is a problem and to leave it well over a year before fixing it shows a huge ineptitude. Something is wrong at Apple, be it the programmers, the managers, the systems in place to report bugs. And here we are in a 33-page forum thread with many people having the same problem. They've lost one in me now, I no longer buy an Apple product with that gleeful excitement. I buy it and wonder what has been broke to get this product to market. I've switched my phone and once my iPad goes I'll be done with tablet computing. My iMac is 3 years old, once it goes I'll just build a PC. All because it took a year for the worlds biggest computing company to fix a major problem. I know that shouldn't be such a big problem but Apple play up the experience so much that when that's gone you're not left with much.


I suggest you raise holy **** if you bought a new device. If you bought it from an Apple Store contact them repeatedly, make a case of it. Report it here https://www.apple.com/feedback/ipodtouch.html and here https://bugreport.apple.com/ you've currently got a broken device, let them know it.

stuck on waiting for changes to be applied

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