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stuck on waiting for changes to be applied

Just downloaded itunes 11 and ios 7


Trying to sync iPad with iTunes. process is "stuck" on waiting for changes to be applied


Any ideas?

pro, Mac OS X (10.6.2)

Posted on Sep 18, 2013 10:10 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2013 1:40 PM

After countless hours this past weekend with this same problem (iTunes stuck on "waiting for changes to be applied..." I finally have resolved it without having to completely rebuild my iTunes library (and losing my metadata in the process). For background, I updated my iPhone 4s while I was traveling, and when I returned home, I was no longer to update music in iTunes (it would hang).


The problem, it seems, is related to several factors:

1) you have enabled "Find My iPhone" in the iCloud settings on your iPhone

2) you have initiated a download of music through iTunes on your iPhone, and the downloads have not completed

3) you have a corrupted Voice Memo, causing duplication on each sync


Here's what I ended up doing:

on your iPhone / iPod / iOS device:

1) disabled "Find My iPhone" on the iCloud settings of my iPhone

2) gone to the "Downloads" section of the iPhone "iTunes" app and deleted every in-progress download

3) go to Voice Memos app and see if there are recordings in the list that may have been duplicated

you can also check the "Voice Memos" playlist on your iTunes library

- delete any duplicate Voice Memos; if some memos are gray and can't be deleted see below

4) do a cold reboot (hold down top bottom, power off, then on again) but do not dock your iPhone yet


on your iTunes:

5) change your iTunes -> Devices preference to "Prevent iPods, iPhones, iPads from syncing automatically"

you can now dock / connect your iPhone to iTunes

6) select "Manually manage music and videos" in the Summary tab for your iPhone within iTunes

7) go to the Music tab for your iPhone within iTunes

- you may see a list of music at the bottom called "manually added music"

if present, select all items in this list and Delete to remove them

8) uncheck "Sync Music" at the top of the Music tab and "Apply"

- this will remove all music from your iPhone

9) if the iTunes sync completes properly, perform a Local Backup of your iPhone (you may need this later)

10) re-enable "Sync Music" but uncheck "Voice Memos" and "Apply"

- if this fails, you have a corrupted memo - see below

11) if this sync completes, change your iTunes -> Devices preference to disable "Prevent iPods, iPhones, iPads from syncing automatically"


possibly optional steps needed:

a) make sure you have a backup of all of your Voice Memos (check iTunes)

you may want to copy off these files and then remove them from iTunes, especially if there are duplicates

b) if your Voice Memos database is corrupted, you may need to clear out the iPhone internal database

there are third party utilities (I used "iPhone Disk") that let you access the directory even on a non-jailbroken phone

b) remove all files from the "Recordings" directory

c) cold-boot your iPhone

d) repeat steps above


Again, this sounds painful (it was!) but after many tries, this is what finally allowed my iPhone 4s with iOS 7 to once again sync properly with iTunes 11.1. This process will preserve your iPhone settings, voicemails, Messages, etc. And, it will let you retain your iTunes library without rebuilding.

630 replies

Nov 8, 2013 6:19 PM in response to rkstiens

I have tried every trouble shooting step for this issue. NONE ARE WORKING! I have had apple support on the phone several times, restored my music library twice, reset my phone to factory settings twice, removed every possible piece of software that could be conflicting, done every trouble shooting step on this...... still cannot get past the error.... I'm so over Apple. This sickens me. I have spent a solid week on this! I have even waited for this latest iTunes update, AND IT STILL IS BROKEN. I'm done. Just so freakn' done with Apple products unless someone can help me fix this POS software.

Nov 9, 2013 5:12 PM in response to RevTholmewPlague

It's like, a lot of these issues have been around forever(smart playlists don't update automatically, waiting for changes to be applied and preparing to update taking forever), and Apple does not address them at all. Most updates seem to be cosmetic at the most. Can't hold our breaths waiting for Apple to push out fast updates that fix these things.

Nov 9, 2013 5:47 PM in response to rkstiens

I have a iphone 4s (7.0.3) and macbook air (OS X 10.9), never had any issues with doing sync between macbook air and iphone. About a week ago I noticed that some photos were not syncing. Since then I've restored my phone 4 times, but can't even get one song or video to sync. Voice memos sync without issue but if I add a playlist or single song (or single song in a new playlist) I get the dreaded "waiting for changes to be applied". I've tried all the tricks turning off wifi, bluetooth, find my phone, deleting icloud account, reinstalling iTunes and even rebuilding my itunes library from scratch (twice). Spinning arrows stop on the phone but itunes (11.1.3) never completes. On accaision it will sync some songs but they are empty. I have no idea what to do next... this bites!!!

Nov 13, 2013 1:33 AM in response to rkstiens

I'm having a similar issue. After clicking the cancel sync button and waiting for iTunes to cancel sync (which iTunes doesn't do,) I see the following error message in the Console log:


11/13/13 6:30:58.540 PM iTunes[47952]: BUG in libdispatch client: kevent[EVFILT_WRITE] delete: "No such file or directory" - 0x2


Not sure if that is related to the cause...

Nov 15, 2013 11:34 AM in response to jonathansc

You'll all be glad to know that a Senior Support Advisor at Apple is currently helping me and has acknowledged that this issue a serious problem and is communicating the issue to the Apple engineering team.


In the meantime, the Advisor is continuing to troubleshoot the issue with me. He is having me send him screenshots and diagnostic information for the engineering team to use.


According to the Advisor, this issue (or a similar one) was spotted by Apple at some point and the engineering team thought they fixed it with the released of iTunes 11.1.2. That is obviously not the case. I informed the Advisor of this ongoing support thread and the many others that have popped up, showing that this is a widespread problem. I'll continue to update this thread with any new info I learn. Fingers crossed.


My story is similar to others here. I have been experiencing the issue since the upgrade to iOS7 and iTunes 11.1 (and carrying through all updates since). I've experienced the issue across multiple devices - an iPhone 4 and a brand new iPhone 5S - always running the latest versions of the software. iTunes to iPhone syncing gets stuck indefinitely on "Waiting for changes to be applied," erasing audio content, creating large blocks of "Other" data, and generally behaving erratically. The best workaround I've found is erasing all audio content and then re-syncing it all back onto the phone, but that fix is only temporary and obviously time-consuming. Other unsuccessful troubleshooting: restore iPhone from backup, restore from factory settings, rebuild iTunes library .itl file, reinstall iTunes, reinstall OS X, weed through iTunes library for possible corrupt audio files, etc etc. Some of these methods cause the sync to work temporarily, only for the problem to return.

Nov 17, 2013 7:58 AM in response to mslev

Last week I took my Phone 4S-32GB into the local Apple store Genius bar and explained the situation. They had never heard of this problem and thought it might be a WinXP issue since XP is "on the way out". I explained it happened after the latest IOS & Itunes upgrades. They offered to debug my problem if I brought in my CPU; I sync to and keep my music on my home desktop.


Took the box in last night. They provided a screen, ethernet cable & keyboard; I took a mouse. Sure enough it did the same old waiting for changes... and the nice Genius lady set out to find the problem. First she checked and found that I had not upgraded to IOS 7.0.4 which just came out. Apparently they also released another ITunes upgrade this week as well, and we upgraded to ?11.2.3? We also did the IOS uppgrade through the Cloud and she did a little digging and surmised that in fact Itunes was NOT backing up my Iphone to the HD even though it claimed it was!! Then she insisted I back up the Iphone to Icloud which worked well (took about 2.5 GB-I have the free 5GB account). However, the music transfer still garnered the same error using the USB wire after both IOS & ITunes upgrades. More checking on their in-house tech line: she said I had a corrupt "permissions file" in my Itunes subdirectory in the Applications folder. SO we uninstalled Itunes and I completely deleted that subdirectory to erase any trace of the previous installation. (She also cautioned me that Voice memos might be screwing this up so we unchecked this in ITunes and later I deleted these from my HD-not sure it's necessary, though). Then I RE-installed Itunes. Guess What....we did a limited music install of a few playlists and they transferred fine. When I got home I installed my entire music library successfully, so it has worked at least twice with 0 errors. BTW if your sync gets to "waiting for changes" and the little circular icon at the top of the phone screen stops spinning-you're dead in the water!


I suspect the "waiting for changes" hangup is a symptom of several different but possibly related problems and I'm not optimistic that there will be a universal "fix" until Apple has a better grasp on all the different underlying causes. BUT I would be cautious if you think your Iphone is Really getting backed up to your HD as long as this issue exists. Maybe try the Cloud as some insurance..... It's pretty easy and free if you have <5GB of essential "stuff" on the Phone and it completely circumvents this problem-at least it did for me.


Not sure if this will fix everyone's issues, but I have not seen this posted. Good luck!

stuck on waiting for changes to be applied

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