Previous 1 11 12 13 14 15 Next 603 Replies Latest reply: Apr 14, 2015 1:44 PM by Kim Hill1 Go to original post Branched to a new discussion.
  • WantStuff Level 1 Level 1 (30 points)

    Everything was fine until I went from 7.0.2 to 7.0.4, now I'm having the same problem.

    I performed the update via the PC, and successfully synched before I kicked off the update.

     

    iTunes 11.1.3.8, Win7 x64, iPhone 4S 64GB

  • Roaming Level 1 Level 1 (0 points)

    NOTHING WORKS....... NOW I CAN NOT EVEN BACKUP MY IPAD AIR, LET ALONE GET IT TO SYNC PROPERLY....

     

    APPLE - ARE YOU LISTENING????????   HOW PEOPLE HAVE TO ASK FOR HELP ?????

     

     

    IPAD AIR 128G, 7.0.4

    IMAC 10.9

    ITUNES 11.1.3 64BIT

  • WirelessDJ Level 1 Level 1 (0 points)

    Have you guys called Apple to create a ticket?  I don't think they will take it serious unless enough people call. I have a case still open with a top technician, still waiting for a fix.

     

     

  • ExTech Level 1 Level 1 (0 points)

    Sorry hllbnd, but you're dead wrong on several levels:

     

    (1) 5-10 minutes is already too long for a sync

     

    (2) it was Steve Jobs' stated vision that Apple products be the center of our digital lives.  ALL photos, songs, movies, and other media were specifically intended by Jobs to be easily accessible

     

    (3) this problem dates back years; it's only recently that enough of us are angry enough to make this big a thread on the topic

  • ExTech Level 1 Level 1 (0 points)

    Thanks WirelesDJ for setting up the survey

     

    I have no doubt it will help unless Apple truly has gone all John Sculley again (last time I almost gave up on Apple was when they produced the Performa series)

     

    One thing: we should be able to check multiple items for iOS and possibly every answer.

     

    Personally, I've had this problem over multiple iterations of iTunes, MacOS systems, and iOS devices, with iOS versions 6 and 7 (and probably earlier).

  • jaybrogers Level 1 Level 1 (0 points)

    I actually have resolved this problem but it was not easy.

     

    First I deleted all playlists off my iphone.  I think the problem is coming from "on-the-go" playlists (created on phone) and playlists created on the computer - Apple still seems to have a big architectural problem with this.


    I unclicked "sync music" and hit the sync button.  The "music" usage bar would disappear in the iphone usage meter at the bottom of itunes...

     

    but it would still get stuck on "waiting for changes..." then after a minute or two the "sync music" box WOULD CHECK ITSELF and the "Music" usage bar would fill up again.

     

    I did this over and over.  Then I noticed that gradually some music was unsyncing.

     

    I kept unclicking the sync music button and clicking sync until finally, finally all the music disappeared off my iphone.  This took over 10 different attempts to unsync - wait - unsync - took well over 30 minutes.

     

    Finally when all music was off my phone, I then selected the playlists that had been created on my computer and synced them.

     

    Since then it's been working perfectly.

     

    NEVER CREATE PLAYLISTS ON YOUR PHONE

  • AlexInMtl Level 1 Level 1 (0 points)

    I was stuck in the same wait loop for my iPhone, here's what I found as a SOLUTION:

    - with the device connected, select the device in iTunes

    - go to the Summary Page

    - uncheck "Automatically sync when this ... is connected"

    - I had "Sync ... over Wi-Fi" selected, I unchecked that too

    - click Done

    - answer "Apply" to pop up.

    - sync wait stopped immediately

    - recheck the unchecked options and Apply again

    - turn on big smile on face

  • brmlburt Level 1 Level 1 (0 points)

    I have an iPhone 5 / iOS 7.0.4 /  iTunes 11.1.3.8.  Over the past 2 or 3 months iTunes has increasingly hung when I attempt to Sync my phone after making small changes in the playlists I am trying to include on my phone.  It gets stuck on "Waiting for changes to be applied."  After waiting for 10 - 12 minutes for some indication the Sync will proceed, I close down iTunes and (eventually) completely turn off my iPhone and attempt the syncronization again.

     

    In my experience, two or three attempts will eventually result in iTunes re-installing all 1,300 - 1,400 songs on my phone.  From start to aggravating finish, the whole process may take 30 - 40 minutes.  And all I'm trying to to do is take 6 or 7 playlists off the phone and replace them with 6 or 7 others.  A half hour ago I attempted to delete a 64-song playlist (Bach's "Christmas Cantata"), which sounds simple.  But even the deletion of a single playlist required more than a half hour of "Waiting for changes to be applied", closing down iTunes, shutting down and re-starting my iPhone. 

     

    This seems astonishing, because this bug has now become routine, whereas it was comparatively rare in my first seven years of iTunes use (with iTouch, iPad, and iPhone devices).  To be sure, I must sync my iPhone more frequently than I did my earlier devices.  Still, the most recent versions if iOS and iTunes seem much more vulnerable to this irritating problem than earlier versions.  (My current iPhone is over a year old, so I don't think it is the villain in this piece.)

  • ExTech Level 1 Level 1 (0 points)

    I feel your pain, brmlburt - your situation is almost exactly what I've been experiencing.

     

    What's especially aggravating is having to endure a long sync after I've made ZERO changes to my music and playlists.  At a certain point, iTunes just decides to pull off 1,700 or so songs and reload them again.

     

    Currently, my "fix" is to upgrade to an iPhone 5s with AppleCare.

     

    In all seriousness, while I haven't had a long sync since upgrading (3 days ago), I know it's only a matter of time. 

     

    So when it inevitably happens again, I'm going down to the Genius Bar every single day until it's fixed.  Which may just mean going every single day for two years.  But at least we'll have laid a clear record of problems and attempted fixes.

  • Smokerz Level 6 Level 6 (9,410 points)

    just click on the sync button

  • ExTech Level 1 Level 1 (0 points)

    I was able to duplicate the problem on my brand new iPhone 5s, so I'm at the Genius Bar every day from now until the problem's solved.  Or until Applecare runs out in two years.  Probably until Applecare runs out.

     

    By the way, I've reviewed this thread and can say that I've personally tried out every "fix" mentioned on this thread, including the painful ones.  None of them worked for more than two weeks.  Most only work for a few days.  Rebuilding my entire iTunes library did work, but only for 12 days.

  • ExTech Level 1 Level 1 (0 points)

    two hours on iChat, and the best they can suggest is that I create a whole new user account

     

    Of course, that'll mean losing all my playlists and such, but small sacrifices right?

     

    I'll try it, eventually

  • RSAustin Level 1 Level 1 (0 points)

    STILL isn't fixed Apple!   How many months has it been?

     

    I haven't had a successful sync in months and my iPhone has none of the songs I PAID FOR.     Great work to your QA department, you hiring people from Microsoft now?

     

    If your goal is to drive people to buying other phones, then you deserve a pat on the back.  Otherwise every one of your coders deserves something else that involves a boot and their posteriors which is clearly where their brains are located.

  • InstantRamen Level 1 Level 1 (0 points)

    Just went through this for the third itteration of iOS7 (7.1, 7.2, 7.4). Happened every time. Last two I just ran it overnight and eventually it fixed itself. This time, screw that.

     

    • Turned off Find My iPhone
    • Deleted my one ancient voice note (it HAD been duplicated) both on my pjone and in iTunes [Emailed it to myself first.]
    • Devices > Turned off auto-sync.

     

    Everything's cool now.

     

    Reinitialized FMiPhone, still fine. Leaving auto-sync off since I prefer that anyway.

  • joa2909 Level 1 Level 1 (0 points)

    The 1st technique from the 1st page seems to help but only if I manually transfer up to 50 songs max at the time.... so now having done the 2 techniques I am trying again to automatically sync just one of my playlist. Its very frustrating as it's been 30 mins now that my phone is stuck on "waiting for changes to be applied" when I only have 3GB on it... anyways what a pain

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