Previous 1 29 30 31 32 33 Next 615 Replies Latest reply: Nov 10, 2015 7:55 AM by NMBob Go to original post Branched to a new discussion.
  • jimmirock Level 1 (0 points)

    After the new updates I tried to sync (it took a while still, maybe an hour or two) just to get the play count+rating data synced over. Then I removed all music and tones, reset the phone by holding Home and Power for a few seconds and tried to sync it back.


    That was 13 hours ago. It's now stuck on "waiting for items to copy" but the same problem is there; it transfers songs without telling me where it's up to. It doesn't display the current file number and total files being sent in iTunes. On my phone under Settings>Wifi Sync it says it's copying song number "1701 of 12611". That initial number has changed a lot but still says the same file name. Earlier it was '1680 Private Number' and now it's '1701 Private number'.


    It's sunday so I'm hoping to just leave it all day doing this. But if future, smaller syncs also take a while then it's back to emailing Apple support for me.


    (so annoyed at all this. It's been going on for a year and no iOS or iTunes update has fixed it. I'd expect something like this from Samsung or Sony but not Apple)

  • jimmirock Level 1 (0 points)

    30 hours later

    4725 songs out of 12611 synced


    What a ****ing joke.

  • jimmirock Level 1 (0 points)

    Restored iPhone. Selected my latest backup profile and it's stuck on "waiting for items to copy" again. Wifi sync on phone says it's syncing Tones. I have no idea what to do now.

  • WirelessDJ Level 1 (0 points)

    I give up Apple.  Fix the problem with iTunes and we would not have to resort to China made INFECTED SPYWARE LACED programs to transfer our conent.


    All I was trying to do was warn people "that program" is NOT SAFE and will steal your personal data.


    "Yes spyware was installed but my anti malware/spyware alerted me and I was able to remove and the programme still works! - Bonus"


    "Installs Adware on your PC without asking you first! After installing this - my web browser highlights and displays adds for words shown on any web page you visit. I didnt ask for these 'extras' to be installed bu iTools installed them anyway. WHAT ELSE HAS THIS TROJAN INSTALLED ON MY PC. AVOID!!!"


    "Also watch out for WAJAM which installs itself. I thinks its SPYWARE! Read: Your Facebook, Google+ and Twitter user data is used by Wajam to give you personal results from friends based on what you search for. Wajam may use cookies, pixels and/or other means to collect your IP address, URLs of the pages you visit and other non-personally identifiable information in order to give you personal search results and show you advertising."




  • jj750j Level 1 (0 points)

    If you're getting the infamous "Waiting for changes to be applied" stuck in iTunes for iOS 7 Beta 5 & 6, after 11 fun days of trying to figure out the problem I've figured it out.

    1) Close iTunes, unplug your device and reboot the computer.

    2) On your iDevice, connect to your Wifi network & leave it on and reboot it too. Now plug your iDevice back to the computer.

    3) Everything will sync and the problem goes away.

  • Kim Hill1 Level 2 (165 points)

    We've had dozens of "solutions" posted, but I don't think that any of them are a real answer. Changing various things in your procedure/configuration seems to help at times, but I think these are indirect/probabalistic effects. E.g., I turned on the option to transcode to a lower bitrate on my iPhone 5s, and it seemed to fix the problem for a bit, but then it returned. I can't believe that Apple hasn't addressed this in such a long time. Several of us here (myself included) have spoken to senior techs about this, so it's not like Apple isn't aware. Dr. Dre needs to pop a cap into somebody.


    I've basically given up. I rarely sync my iPhone anymore, and I'm enjoying my music a lot less. We are like Windows users here — suffering an arcane glitch that can't be fixed — eventually going into "learned helplessness" mode:


    "Learned helplessness occurs when an animal is repeatedly subjected to an aversive stimulus that it cannot escape. Eventually, the animal will stop trying to avoid the stimulus and behave as if it is utterly helpless to change the situation."

  • ExTech Level 1 (0 points)

    Definitely down with the learned helplessness feeling


    I sync with great anxiety these days, although I should admit that most of my syncs currently do as they're supposed to


    Still, there are the occasional problem syncs that I interrupt (usually if  "waiting for changes" goes on longer than 5 minutes).  Those I can usually fix by restarting the device


    So far, though, I've twice now had to employ the solution I described earlier.  Specific to me, it involved exporting all my playlists to TXT files, deleting them, then re-importing them one at a time.  For whatever reason, the playlists are what keep getting corrupted for me


    But I definitely don't feel "safe" syncing anymore; it's like russian roulette every time, wondering if this will be the "long sync" (I'm dealing with one right now, as a matter of fact, my first in several days)

  • jimmirock Level 1 (0 points)

    That's perfect. That's exactly the situation.


    I'm listening to music much less now since I relied on using iDevices for my music. It's my own fault  and I'm already looking up alternatives for music since I do not believe this will be fixed for the foreseeable future.


    What a situation we're in.

  • WirelessDJ Level 1 (0 points)




    I'm starting to think either...


    1) The programmers of iTunes are Incompetent. (Please understand that I do not feel this way about the other departments at Apple;  I absolutely love my Apple design, hardware, software, and eco-system.)



    2) Apple is purposely degrading the software so we move to iTunes Radio/Beats Streaming service.




    3)  The music industry has some say in this is intentionally pressuring Apple to make it more difficult to sync local media.



    I know it sounds like conspiracy, but I can come up with no other logical explanation -- I am sorry, this is how I truly feel.




  • cy11 Level 1 (0 points)

    I tried a few solutions suggested in this 31 page thread but they didn't work so I restored. Synching is now working & hopefully will continue to do so. I'm using a Iphone 4S, Windows 7 laptop, latest version of IOS and Itunes. Cy.

  • fremont_guy Level 1 (0 points)

    I found the solution.


    I now use Google music. It syncs my iTunes to the cloud, and use the Google Music app to play the music. Heck it evens syncs my play count. It actually works pretty well.


    I can immediately trade my 32gb phone for a 16gb phone.


    Might even consider moving to Android now that I have 1 less useful app on my iPhone.


    You are ofcourse at the mercy of Google, but I wouldn't have found this thread if it weren't for them.

  • jimmirock Level 1 (0 points)

    Has any one had any luck with formatting the phone completely (not restoring)? I'm considering doing that as my final attempt before my contract expires and I can switch phone.

    But I'd lose my game saves and that's kind of not cool.


    (suppose I can do a backup to my iMac just incase it doesn't fix it)

  • jimmirock Level 1 (0 points)

    Ah it's iTunes itself. Just wiped the iPhone and without restoring any backups it's still stuck sending Tones over.

  • jimmirock Level 1 (0 points)

    Weird result again:


    After the above wipe+no restore failed to sync any music (actually hung on syncing Tones), I wiped the device again and restored my previous backup.



    It proceeded to sync everything back over and appeared to actually be working. I let it run for a few hours as it kept me updated of how many out of the 12,000 songs had synced (haven't seen that screen in almost a year!). I thought it had done it but then iTunes displayed the dreaded "waiting for items to copy" message. I checked how many songs I had on my phone on the Music app - 300.




    I'd love to know what it was doing during that original sync and where those songs went.

  • thorpism Level 1 (0 points)

    PLEASE TRY THIS: Has worked for me twice now. Open iTunes, go to the very top left drop down menu. Select "iTunes Store", then "Authorize this computer" Put in your adobe id and password. BAM. You'll be good to go. I've had to do this twice now and it works.

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