Previous 1 2 Next 19 Replies Latest reply: Mar 14, 2014 10:53 AM by skellzy
krlosollirt Level 1 (0 points)

I've been looking arond the web for help, and looks like no one has this problem. The thing is that I updated the ios (7) today, and when I was trying the ios, I noticed that the parallax motion and the compass weren't working. I turned on and off the phone thinking that maybe only needed that, and it didn't work. And after, I decided to rebooted the sistem and left it as a new iPhone and so I did, and nothing. I check online and read that maybe it could be that in settings I needed to turn off the "reduce motion" and I did it as well, but it didn't help. So I don't know what else to do. Can someone give me some help with this. Thanks in advance.


iPhone 5, iOS 7
  • DennisHolland Level 1 (10 points)

    Recover your iPhone in iTunes and make sure you back-up all essential stuff like photo's etc. then try again else your motion sensor(s) are maybe broken.

  • krlosollirt Level 1 (0 points)

    Thanks. But thoes it matter if the phone detects when is in a side or the other?, beacuse it does, it turns the screen position depending of how Im holding it.

  • DennisHolland Level 1 (10 points)

    hmmm... weird but there are multiple sensors and maybe there is only 1 broken or defective.

  • sean600 Level 1 (0 points)

    Im having the same problem on my iphone 5 as well compass doesnt work parallax doesnt either, going to try to restore to see if that helps if not sensor problem most likely.

  • skellzy Level 1 (0 points)

    I'm having the exact same problem.  iPhone5.  No parallax.  Did restoring the phone fix it?

     

    The update also did bust my compass. 

  • krlosollirt Level 1 (0 points)

    it didn't... :S ... i rebooted it like 3 times, and nothing.

  • sean600 Level 1 (0 points)

    Did a full restore nothing has changed. Just doesn't work. Works in my iPad not my iphone.

  • Eric Shawn2 Level 3 (600 points)

    I have the 4S, and I'm told it should work on mine.  But I don't notice anything.  As well, I've seen videos that sample the parallax effect, and noticed that the background of the task bar and folders are translucent.  Mine are solid grey.  Looks pretty ugly.

  • Gerinalex Level 1 (0 points)

    I'm having this same issue. The parallax effect is not working on my iPhone 5. I've confirmed the reduce motion setting has been disabled. So that shouldn't affect it. Also, my compass and level are not responsive. The images I have seen of the level appear to be black and white. When I look at my level it's green. Does that matter? What's going on with these three items?

  • EannG Level 1 (0 points)

    I held out updating to iOS 7 but finally caved yesterday and downloaded it along with the first of the predicted subsequent fix updates to 0.2. The parallax motion effect does not work on my iPhone 5 nor my ipad2. I would think it's a pretty cool effect, but alas.... can't see it on either device. (And yes, reduce motion is indeed turned off)

  • jaklic Level 1 (0 points)

    On Level, color change from black to green on touch of the finger - try it

    But that does not solve the parallax, compass and level issues.

    What is going on?

  • Yonyonuk Level 1 (0 points)

    I have the exact same issue - I have posted a question only this morning. I am reluctant to do a complete restore on my 5S but turning off on normally works and I can't keep doing that. I noticed though that it only stops working after I've made a call. It works intermittently though. 10 minutes ago it stopped working after I made a call. Just checked it now and it's working again?! My compass appears to be working (it also goes green when level but don't know if this i normal or not as I never use the compass anyway).

     

    Wonder what could be causing it especially on the newer phones?

  • chuckf99 Level 1 (0 points)

    I have the SAME problem.  I have an Iphone 5.  Upgraded to IO7, everything was fine.   Then a few days later, Paralax doesn't work, compas doesn't work, etc.

     

    I think the update killed one of the motion sensors, or at least conflicts with it.  I've done a restore, and reset, but doesn't help.

     

    I'm going to apple or verizon soon...

  • Gerinalex Level 1 (0 points)

    I went to the apple store and they replaced my 5 with a new 5. All the issues I was having with parallax, level, camera focusing, and compass were all tied to the same component that had been damaged.

     

    Thanks to Apple care I showed them what my phone refused to do and they replaced it within 20 min. If you're having the same issue and you're still under warranty, I suggest you go to get a replacement. Just make sure you save your pics and sync. I did and had no problem getting my phone back in order. 

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