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The (parallax) motion doesn't work. I got an iPhone 5

I've been looking arond the web for help, and looks like no one has this problem. The thing is that I updated the ios (7) today, and when I was trying the ios, I noticed that the parallax motion and the compass weren't working. I turned on and off the phone thinking that maybe only needed that, and it didn't work. And after, I decided to rebooted the sistem and left it as a new iPhone and so I did, and nothing. I check online and read that maybe it could be that in settings I needed to turn off the "reduce motion" and I did it as well, but it didn't help. So I don't know what else to do. Can someone give me some help with this. Thanks in advance.

iPhone 5, iOS 7

Posted on Sep 18, 2013 11:56 PM

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19 replies

Sep 21, 2013 10:37 AM in response to krlosollirt

I'm having this same issue. The parallax effect is not working on my iPhone 5. I've confirmed the reduce motion setting has been disabled. So that shouldn't affect it. Also, my compass and level are not responsive. The images I have seen of the level appear to be black and white. When I look at my level it's green. Does that matter? What's going on with these three items?

Sep 28, 2013 7:59 AM in response to krlosollirt

I held out updating to iOS 7 but finally caved yesterday and downloaded it along with the first of the predicted subsequent fix updates to 0.2. The parallax motion effect does not work on my iPhone 5 nor my ipad2. I would think it's a pretty cool effect, but alas.... can't see it on either device. (And yes, reduce motion is indeed turned off)

Sep 30, 2013 2:33 AM in response to krlosollirt

I have the exact same issue - I have posted a question only this morning. I am reluctant to do a complete restore on my 5S but turning off on normally works and I can't keep doing that. I noticed though that it only stops working after I've made a call. It works intermittently though. 10 minutes ago it stopped working after I made a call. Just checked it now and it's working again?! My compass appears to be working (it also goes green when level but don't know if this i normal or not as I never use the compass anyway).


Wonder what could be causing it especially on the newer phones?

Sep 30, 2013 7:57 AM in response to chuckf99

I went to the apple store and they replaced my 5 with a new 5. All the issues I was having with parallax, level, camera focusing, and compass were all tied to the same component that had been damaged.


Thanks to Apple care I showed them what my phone refused to do and they replaced it within 20 min. If you're having the same issue and you're still under warranty, I suggest you go to get a replacement. Just make sure you save your pics and sync. I did and had no problem getting my phone back in order.

The (parallax) motion doesn't work. I got an iPhone 5

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