I just updated my iPad 3rd gen and iPhone 5 to iOS 7. Ever since the update, I can receive emails to all my email accounts on both devices, but I can't send emails from either device. Is anyone else having this problem and/or know of a solution?
iPad (3rd gen) Wi-Fi, iOS 7
I'm afraid I have already tried that to no avail. The whole situation seems very strange, particularly since I have gmail, iCloud, and a couple other accounts, and none can send emails... Only receive.
it is the same with me. after the update i can receive but cannot send emails from any of my accounts like icloud, gmail or others...
Same problem on iPhone 4s from Verizon, but resolved after rebooting phone again.
Restarting, then deleting, the reinstalling my gmail accounts solved this problem for me
Same problem. Rebooting hasn't helped. Makes the phone pretty useless for me, unfortunately.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom 😉
Aside from reboots...Just deleted and re-added one of my accounts as well. No joy. Now I don't even see them stuck in the outbox. They're just gone.
Thanks, Nikhilfromny! I had thought about doing this before you posted it, but had doubts it was going to work. Since you had success, I decided to give it a try and so far so good. All but one of my accounts are now working, and I contacted that service provider who indicated the problem is from their end. Restarting the device, deleting the accounts and reinstalling them seems to work (I threw in an extra restart before the reinstallation for good measure).
For those who have indicated this has not worked for them, I wish you the best of luck in your quest for a solution. Thank you to everyone who has commented on my question. I greatly appreciate the help.
Including this thread as well:
https://discussions.apple.com/thread/5326527?answerId=23062802022#23062802022
After upgrading to IOS 7 can't send. I tried the following:
1. reboot ipad
2. Delete gmail account
3. Add gmail account
4. Advanced settings - smtp - enabled all listed SMTP servers
Still cannot send any email messages.
I could not send emails from my google apps account after upgrading to ios7. I went in to settings:mail: selected the account: selected the account again: went into outgoing mail server: and made sure ther servers were turned on. I then rebooted the phone and all was good.
This is ridiculous : same settings on iPhone 4S, iPhone 5, and iPad 4, all updated to iOS 7.
- Yesterday, couldn't send an email from the iPad.
- This PM : sent a mail without issues from the iPhone 5.
- 3 hours later, didn't change any settings : none of them can send emails from Gmail... works via iCloud, though.
So, would that be a Gmail issue ??
Tried rebooting, deleting, adding,... no change.
EDIT: btw, I have 2-factor authentication... could that be the issue? Now the iPhone 5 says it cannot reach smtp.gmail.com... Outlook and OS X Mail sure do succeed reaching it, though...
This procedure (restart iPhone, delete and then reinstall gmail account) didn't work for me. I've spent the whole morning working on this. I'm a senior Linux sysadmin. I'm still without being able to send email. The error is always, "The connection to the outgoing server "smtp.gmail.com" failed. Additional Outgoing Mail Servers can be configured in Settings > Mail, Contacts, Calendars". Are you kidding me? I deleted and readded this gmail account and Apple can't get it right when it's newly added?? I am stuck and can't do some of my work without this outgoing email capability. Grumble.
Weirdly, it know works like a charm... I didn't change a thing.
For the benefit of others - the problem I'm having has something to do with our corporate WiFI. I am able to send email if I turn OFF the WiFi for our corporate WiFi, but I'm not able to send email over our corporate WiFi. This only AFTER upgrading to IOS 7...
Cannot send emails after iOS 7 update
