8 Replies Latest reply: Mar 16, 2016 11:58 AM by 4t4thxfl
tmtak Level 1 Level 1

I'm trying to record a custom greeting on my new iPhone 5. It seems to record fine - I'm able to play it back - but when I hit save I get a message saying that greeting save failed. Any ideas how to fix this? Thanks.


iPhone 5, iOS 7
Reply by slowe on Nov 13, 2013 6:29 PM Helpful

I was also frustrated with the same problem and went online to look in other forums as well . The advice I got that worked for me was to go into settings and turn my Cellular data setting to "on" . Once I did this I was able to record then save the greeting. Even though I was connected to WiFi for some reason it would not work. So try again with your celluar setting  set to on and it should work.

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