Previous 1 2 3 Next 238 Replies Latest reply: Sep 25, 2014 7:28 PM by MariMendiola
jo3dapro Level 1 (0 points)

I updated my iPhone 5 to the new ios 7 now im having major problems that i didnt have before phone keeps freezing non stop which leads to it turning off then back on. but it still has the problem when it restarts. pleases somebody help me fix this...

iPhone 5, iOS 7
  • Don J Will Level 1 (0 points)

    I am having the exact same problem. When I connect to iTunes after about 5 minutes of the iPhone being frayed out "syncing" and inaccessible (very annoying) I get an error that says "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."


    When I hit okay it begins syncing even though I changed my phone to iCloud backup to avoid this. It's all extremely laggy and iTunes generally freezes during this period. Just froze again as I typed this, completely unable to add music from iTunes to my iPhone 5.

  • Flounderr Level 1 (0 points)

    Same exact problem... Does anyone have a solution to this? My iPhone literally freezes every 5 minutes and I have to reboot it...

  • nyemt63 Level 1 (0 points)

    Same here I just upgraded to ios 7 on my iphone 5 last night and today it has froze twice had to hard reset. It froze once when i tried to use the camera from the lock screen and a 2nd time when entering my passcode to unlock my phone.

  • Faryniasz Level 1 (0 points)

    I'm having the same issue ... It happened once yesterday and now today, it's happened around 12 more times. I'm really not sure what I should do about this

  • bigbadjon99 Level 1 (0 points)

    I got the same issue with my iphone 5 and I have tried all the usual fixes. I have done a factory restore via iTunes still the same, I have done a DFU (Download Firmware Update) mode restore still same issue. I have restored the phone and opted to setup as a new phone as not to install any of my data or apps just incase it was something there and still the same issue.


    I have now successfully restored the phone back to IOS 6.1.4 and the phone is working fine with all my apps and data restored. Anyone got a solution to this yet ?

  • eastmanhill Level 1 (0 points)

    I'm having the same issue. Did the restore from itunes and still having issues with 7.0

  • MonkeyHutch Level 1 (0 points)

    Same issues here.  Freezes and restarts itself over and over despite full factory restore.

  • quetu Level 1 (0 points)

    Im having the same problem! I tried everything and didnt work... Hope Apple fix this soon!

  • jo3dapro Level 1 (0 points)

    How did you restore your phone to iOS 6.1.4? Because I would love to do that.. Please help me out Jon?

  • Jjh765 Level 1 (0 points)

    im glad im not the only one with iphone 5 keeps freezing and its super annying

  • hot_guitar Level 1 (0 points)

    Same here....installed ios 7 and things were fine for a few hours....then contant rebooting until the phone DIED!!  Took my 5 to the Apple Store and they gave me a new one.

  • highcool Level 1 (15 points)

    Try turning off Background App Refresh under Settings > General. It helped with my occasional freezes. I suspect that in my case, it's one of the apps, but I haven't yet tried to figure out which one. I just turned off the global refresh setting.

  • nkanand4 Level 1 (0 points)

    Try this. Looks like it resolved issues for at least someone.

  • bigbadjon99 Level 1 (0 points)

    To restore my 5 to 6.1.4 I did the following


    Download correct firmware for your phone from this site make shore it is signed, there is a green tick in the column Apple signing status to show this.


    Connect your phone to your computer load up iTunes, make shore you turn of any auto syncing. On Mac press alt on PC press shift and while holding down the key click on Restore iPhone. This will allow you to select the file you downloaded earlier. When the process is complete you will be up and running on the older software, you can now restore your settings from a backup as normal.   

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