Previous 1 5 6 7 8 9 Next 238 Replies Latest reply: Sep 25, 2014 7:28 PM by MariMendiola Go to original post
  • Amer1201 Level 1 (0 points)

    I've tried a dfu restore, about 4 times, it freezes on everything as soon as you start up, tried all the work arounds people have posted on here, I've had to reboot my device at least 30-30 times, I am so angry and frustrated, I never had a problem with 6 1 4 , only one option left, throw the **** thing in the bin!...Apple you have let down your customers down  big time, Steve Jobs would have never allowed something so riddled with bugs ever being released.

  • cockee2 Level 1 (0 points)

    OMG  I thought I was the only one just updated my ohone IOS it freezes at least 3 /4 times daily. Turns itself off.. Resets itself and has locked some of my apps...can anyone help with a suggestion...

  • Robert Schulties Level 1 (5 points)

    I turned off Background App Refresh and haven't had a lock up in almost two days. And not once since I turned off background app refresh.


    Still aomething is wrong with iOS 7 but at least the phone isn't locking up.

  • Pgoodman0 Level 1 (0 points)

    Not a single reset since I replaced my phone at no charge at the apple store 5 days ago.

    Go there and explain it and they will replace for you.

  • paulmeyers42 Level 1 (0 points)

    Has anyone tried turning off background refresh for specific apps? I'm having the same fissure with the phone freezing up, and I wonder if it's specific to one app.

  • Cmodman Level 1 (0 points)

    Same exact crap with mine. I won't use my phone for a few minutes or half hour, go to use it, it freezes up, either eventually goes black or have to do a hard reset. No solution has worked.


    I have heard turning off access to control center on lock screen may help, which I just did. But we'll see. Apple you guys need to fix this crap

  • Drfeelgood94 Level 1 (0 points)

    iphone 4s here... Same crashing/freezing issue.  Off topic but apple needs to know its older phones too. Most common trigger is unlocking phone, screen freezes.  Only way out is power/home button hold/soft reset.

  • GoatySimpson Level 1 (0 points)

    I have an iPhone 5 and have the same problem since updating to IOS 7. When the phone goes into standby or I lock it it is crashing when asleep and not coming back on. This is incredibly frustrating as I am using the phone for work and I am missing calls from customers and colleagues, as the phone does not wake up when I am being called if if has crashed.


    I have to reset over 15+ times a day. You can imagine how angry the people who are driving and relying on their ios 7 iphones are! I cannot even run an Podcast as they phone crashes after about 4 mins in standby mode...


    I have turned off background app refresh and disabled location services but this is no improvement. Updating to IOS 7.0.2 has not helped in anyway either. I am going to do a restore today and see if that nails it. Failing that I can only assume there is some conflict with an app or new feature I have on the phone so may be reduced to removing them all.....

  • grannySm1th Level 1 (0 points)

    Upgraded to ios 7.02 but have the same problem. I've just turned off auto lock screen. Will see. It does not occur often enough for me to show the store folks ...

  • MosheHaven Level 1 (0 points)

    Upgraded my iPhone 5 to ios 7.2. Turning off auto-lock screen is too big a security risk for me. Twice recently when I've placed calls the phone locks and I'm unable to talk to the person.  I hear them speaking as they wonder why I'm not answering. My screen is black, and there is no response to Home, Power, or any other controls. After a few minutes the phone reboots. Clearly this is a system issue, and a serious one. Tomorrow the workweek starts and millions of users will find their business reliance on iPhone to be a serious problem.

    It's scary that no one from Apple has responded here to even say they are looking into it.

    Moshe Haven

    Potomac, MD

  • noogard Level 1 (0 points)

    Have contacted with apple support. They have got my request about this bug, asked me to send a video of this bug, I did. But then, it is a week that no information, or fixes or something like that...


    Hope they will fix it... Never had any problem before with ios6


    (For Apple support - it was the order 507127086)

  • iphonelovekoto Level 1 (0 points)

    same problem, freeze up 6 time yesterday, i have iphone 5.

  • Eyeless77 Level 1 (0 points)

    So am I. I've made a bug report (#15063276) at 24th of September. Engnineers asked me to attach "stackshot logs". I did this but no answer untill today.


    By the way, you guys can see what app or daemon causes this behaviour. Check out this page


    I have lots of "locationd" crash-files.

  • jbapple444 Level 1 (0 points)

    I wanted to give you all an update on my end. I tried turning off some of the apps in background app refresh but I was still getting a lock up in the evenings. I then completely turned off background app refresh and so far I have not yet had a lock-up (it's been three evenings so far). My guess is that it is one of the apps but I haven't had the time to figure out which one (it is not possible to predict when the lock up will happen other than the fact that it was happening every evening).


    My guess, again, is that there are several bugs being reported in this thread. Some sound like real hardware problems, while others sound like problems with software (e.g., the app refresh thing), or a third option might be problem hardware whose problem was triggered only by the new software(ios7).


    In case it helps anyone, the apps I had in my background app refresh list (which again are turned off now), were:

    ShazamRED, Bing, Cards, Chase, Evernote, Google Maps, NYTimes, Pulse, Reminders, Runmeter,

    Running, Stocks, Toodledo, Urbanspoon, Weather, and Weather!





    jbapple444 wrote:


    Yes. It seems there are multiple possibly unrelated issues people are discussing in this thread, but the problem both you and I (and a few others here) are having seems to be identical.

    Pdougie wrote:


    Interesting. It only happens in the evening for me also. It always freezes at some point between the unlock swipe and entering the first digit or two of my pass code. This definitely seems like a software issue. It seems stupid to replace the whole phone over this.

  • Drfeelgood94 Level 1 (0 points)

    If it helps, the only two apps that we had in common running in the background during a crash is bing and weather...

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