iOS 7 update backup won't restore

Is this backup running the iOS 7 beta, because iOS 7 beta backups are not compatible with the current verion of iOS 7.

i restore my phone using older back up, and works for me, im using iphone 5 with IOS7

Exact same problem here. First, my 4S gave me a message right at the end of the update to iOS7 saying the update failed. Said I had to revert. So, I did the revert. Said it was updated and what did I want. I selected Backup Restore. Everything appears to be updated on iTunes. When I go to the phone it gives me all the start up stuff as if I had not done the back up, including telling me to connect to iTunes to do the Backup Restore. Just a continuous circle of frustration!!

Hi. I'm new here. I was at my wits end trying to figure out how to fix a similar issue. I have an old toshiba laptop on Windows 7 (first problem, I know). I bought an Iphone 5s yesterday and couldn't restore from my Iphone 4s backup using Itunes. I kept getting "Itunes could not restore "Dorky-named-phone" because the backup session failed"

I fixed the problem 15 minutes ago using information from the following articles:

- http://support.apple.com/kb/ts2529

-http://jamieforrest.com/2010/06/18/itunes-could-not-backup-the-iphone-iphone-bec ause-the-backup-session-failed/comment-page-3/

To make a long story short, I tried each of the following, compounding them and restarting in between them until the restore worked:

- Restarted my computer and the 4s

- Updated Itunes to 11.1

- Updated the 5s to 7.0.1 (never reverted during this process)

- Made a backup of my backup and deleted the old one from Itunes (explained in article)

- Did NOT update the 4s running IOS 6 (read that this would cause many more problems and was scared)

- Changed my computer's timezone (think this was a windows-only fix)

- Ran Itunes as an administrator

- Imported my photos from the 4s to my computer and deleted them from the 4s (some discussions said this would make the backup shorter and easier)

- Tried restoring and a bar finally appeared with a time and then stopped and gave me the error message

- I crossed my fingers, made a wish on a shooting star and prayed to every benevolent diety known to man and pressed the restore button again...

- It finally worked

Now I have everything except my music (which I was managing manually in Itunes, and my photos, which I can pull from the PC.

Good luck to you all!

I renamed the backup folder to backup old. Then created new folder called Backup. Went to iTunes. Bad created new backup of 4s. Once completed I restored to the 5s. I had everything from my 4s.

I also have a 4S and can't restore and update to IOS7 for the life of me. Already tried 10 times and it failed. Luckily I ised tinyumbrella to log out from Recovery Mode or else my Iphone 4S would be bricked. Apple seriously needs to work out this serious issue. Its really putting me off from Apple products and once my phone contract expires might get a Galaxy instead. Never have I experience such a bad update. But judging from alot of users, seems IOS7 is also being plagued by tons of issues. Serves Apple right, for making a half-assed patch update.

Any word from Apple on this?

I've got the same problem as original post - installed ios 7 on a 4S, and now the phone won't restore from backup.

Jonnyronny

Have you tried my method? It worked for me.

Go to C:\Users\yourname\AppData\Roaming\Apple Computer\MobileSync.

Rename the folder called "backup" to backup old.

Then recreate a new folder and name it backup.

Plug in iphone 4s and take a backup. Then try and restore.

Do not delete the old backup folder rename it instead that way you can undo it if required.

Note

You may have to change settings in order to view hidden folders.

Tried to update and then the restore from backup failed. It then proceeded to delete the backup meaning that now the most recent backup is over a month old meaning I've lost a months orth of photos - cheers for that apple

My phone still won't resore from any of the backups. Does anyone have a solution? I'm running on OSX.

Hei Rob87

Thanks for the reply.

It seems that your solution is for a Windows PC. I'm using a mac.

Also, another possible problem: making a backup of my ihpone as of now is not going to help, as it is the backup from when it was running ios6 that I want (my iphone is now running ios7 but configured as a new phone).

I had the same issue. After you back up your new iphone go to the App store on the phone. Click on updates and all my apps appeared. I had to redownload all of them, but it's better than not having them. I hope this helps!

Same here and going nuts! 😟

Once you create the new (empty) "Backup" folder, copy the backup file you want to restore (from the backup file you just renamed to backup old or whatever) into that folder. Then launch iTunes and plug your iPhone. It should say that the iPhone has never been backed up. When you select 'restore backup' you should only have the option to restore the backup you copied into the folder you created. The iPhone should restore normally.

Note: this worked for me last night on windows vista after 5 days of breaking my head searching for a solution and almost giving up but I was able to fully restore my replacement iPhone 5 with the iPhone 5 backup I made last Saturday.

Also, I had to create the copy of my backup file in windows safe-mode since I kept getting an error halfway through copying the file and could not create a copy when logged to the PC normally.

In my situation, I was replacing an iPhone 5 with a cracked screen. As soon as I tried to restore the first time, I got the error that the backup was corrupt but this method cleared that issue.

Hope this helps some of you.

There is a new version of iTunes released today - 11.1.1 which could address your problems

Yeah...iTunes 11.1.1 still doesn't fix it....what a pain the you know what.