smevans

Q: iPhone 5 camera not working after ios 7 update

The front camera works initially, but the rear camera shows a blurry image which then freezes the app.  Several hard resets have had no effect.

iPhone 5, iOS 7

Posted on Sep 19, 2013 6:14 AM

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Q: iPhone 5 camera not working after ios 7 update

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  • by fablepd,

    fablepd fablepd Dec 21, 2013 3:43 PM in response to Daisyjem
    Level 1 (9 points)
    iCloud
    Dec 21, 2013 3:43 PM in response to Daisyjem

    WORKAROUND FOUND ! Download and install "Awesome Camera" app and take a picture with that app. After 1-2 seconds of standby, it will work. Then you can go back to default Camera app which would work again.Please let me know

  • by punjabi_housefull,

    punjabi_housefull punjabi_housefull Dec 21, 2013 3:47 PM in response to smevans
    Level 1 (20 points)
    Dec 21, 2013 3:47 PM in response to smevans

    You might want to try restoring it.

  • by amilayajr,

    amilayajr amilayajr Dec 21, 2013 8:55 PM in response to smevans
    Level 1 (0 points)
    Dec 21, 2013 8:55 PM in response to smevans

    I'm having the an issue with my camera too.  After updating to IOS 7.04 my Front Camera Stops working.  The Rear works, but once I switch, the camera freezes I have to exit to launch the Camera app again but only the rear camera works.  It's really weird.  and I think my iphone is expired for warantty now.  I'm stuck .

  • by Adrian Sen,

    Adrian Sen Adrian Sen Dec 22, 2013 2:26 AM in response to fablepd
    Level 1 (0 points)
    Dec 22, 2013 2:26 AM in response to fablepd

    Sorry tabled - didn't work for me. Downloaded Awesome Camera but when I tried to take a pic the app just hung and I had to close it down.

  • by fablepd,

    fablepd fablepd Dec 22, 2013 2:38 AM in response to Adrian Sen
    Level 1 (9 points)
    iCloud
    Dec 22, 2013 2:38 AM in response to Adrian Sen

    mmm.....have you tried to tap to focus and to zoom in/out with the app ??? as to change settings as exposition ? it is so strange that that app saved me twice with the same problem... and for other people it doesn't work... ;(

  • by Hug 3O,

    Hug 3O Hug 3O Dec 22, 2013 8:38 AM in response to fablepd
    Level 1 (0 points)
    Dec 22, 2013 8:38 AM in response to fablepd

    Bad luck .....still frzze

  • by fablepd,

    fablepd fablepd Dec 22, 2013 9:22 AM in response to Hug 3O
    Level 1 (9 points)
    iCloud
    Dec 22, 2013 9:22 AM in response to Hug 3O

    sorry it doesn't work for you ;(

  • by Hug 3O,

    Hug 3O Hug 3O Dec 22, 2013 9:34 AM in response to fablepd
    Level 1 (0 points)
    Dec 22, 2013 9:34 AM in response to fablepd

    ah......I try my way again ,but now frzze again , and no any effect now...is that bug can change it self????ah.....

    so bad luck ,my pad .....I just buy with my girlfriend in same time ....her white mine is black.......but only my pad have that bug .......bad bad luck....and I only can find some way with poor english in this place .....in Chinese so much people have that same problem

  • by Lantrim,

    Lantrim Lantrim Dec 22, 2013 10:43 PM in response to smevans
    Level 1 (0 points)
    Dec 22, 2013 10:43 PM in response to smevans

    Hello All,

     

    I am Experiencing the Same Issue w/ my Iphone5. Resets are not Resolving.

    Front Facing Camera is working, but other one is not. I have a call into Apple.

     

    (This just Occured Yesterday).

     

    IphoneCamera.jpg

    (As you can see in bottom left, Front Facing is working).

     

    Cheers,

  • by siddharth4u,

    siddharth4u siddharth4u Dec 22, 2013 11:14 PM in response to smevans
    Level 1 (0 points)
    Dec 22, 2013 11:14 PM in response to smevans

    Why is Apple not doing anything about this.. People the world over are facing issues with their cameras.. there are reports full of this in all possible forums online.. we want a solution for this.. Apple is replacing phones that are still under warranty, but what about the ones whose warranty just expired.. iphone 5 is not more than 15 months old. and it is having the maximum problems.. camera just stops working...

  • by Eugene Mischenko,

    Eugene Mischenko Eugene Mischenko Dec 23, 2013 7:16 AM in response to smevans
    Level 1 (0 points)
    Dec 23, 2013 7:16 AM in response to smevans

    I have the same problem. IPhone 5 was replaces only 1 month ago and now camera not works more. I tryed reset, change restriction, deinstall some apps - nothing changes

  • by Lantrim,

    Lantrim Lantrim Dec 23, 2013 7:53 AM in response to siddharth4u
    Level 1 (0 points)
    Dec 23, 2013 7:53 AM in response to siddharth4u

    It is Frustrating. As an Apple User we have come to expect reliability with our Products. If this is a Product Deficiency, then I expect Apple to bite the Bullet and Resolve. If it is a one off Software or Hardware Issue, then Replace as Needed. I have a call into them in an Hour. I will update once I have Resolution.

     

    Thanks!

  • by fablepd,

    fablepd fablepd Dec 23, 2013 7:57 AM in response to Lantrim
    Level 1 (9 points)
    iCloud
    Dec 23, 2013 7:57 AM in response to Lantrim

    They will change it . As i solved with the trick of using another app (which worked for me but not for other people) , Apple told me that it's better for me to wait for next time the camera app will stop working to call them for a free replacement.

  • by Lantrim,

    Lantrim Lantrim Dec 23, 2013 8:04 AM in response to Lantrim
    Level 1 (0 points)
    Dec 23, 2013 8:04 AM in response to Lantrim

    Restore in Progress. Pray this is a Software Issue.

  • by Lantrim,

    Lantrim Lantrim Dec 23, 2013 8:17 AM in response to Lantrim
    Level 1 (0 points)
    Dec 23, 2013 8:17 AM in response to Lantrim

    As I thought, Format of the Phone did nothing. Time to Request a Replacment.

    Thanks all for your Assistance.

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