First: When I tried to update to ios 7, it said I needed to update to itunes 11.1.
Now: That I have the new itunes installed, it says it can't connect to my iphone, could not allocate resource.
Tried: reseting the lockdown file like it says here: http://support.apple.com/kb/ts2529
Nothing works 😐
iPhone 5, iOS 6.1.4
I am/was having this same issue. SO ANNOYING. However... I solved it. Apparently... the version that iTunes "updates" to, is corrupt... so... I tried reinstalling. Follow these steps. See if it works for you.
1. Drop "iTunes" off of your dock
2. Empty your trash bin
3. Go to http://www.apple.com/ca/itunes/download/
4. Click download now.
5. Install.
6. Connect your device.
*It should now appear in the window for you and you should be able to sync.
Let me know how you make out!
Cheers.
Mark
I am/was having this same issue. SO ANNOYING. However... I solved it. Apparently... the version that iTunes "updates" to, is corrupt... so... I tried reinstalling. Follow these steps. See if it works for you.
1. Drop "iTunes" off of your dock
2. Empty your trash bin
3. Go to http://www.apple.com/ca/itunes/download/
4. Click download now.
5. Install.
6. Connect your device.
*It should now appear in the window for you and you should be able to sync.
Let me know how you make out!
Cheers.
Mark
I wanna cry...
So I threw away the crappy itunes and downloaded a new version. This is what it says now 😢
Make sure you are signed in under an ADMIN account on your machine. You will need to be able to obviously INSTALL the file which requires the ADMIN password to continue. Looks like you are signed in as a Guest, which is why you can't install.
No need to drop iTunes. Just reinstall.
Thank you, I reinstalled the iTunes and the problem solved 🙂.
I was signed in as an admin so that was not the problem... but I did figure it out!
Inside the Disk Utility: there is an option to repair disk permissions if you are having this kind of trouble with installing a file. I simply highlighted the HD and clicked "repair disk permissions" like it says on the magic window.
Voila! After it was done, itunes installed without problems and the iphone 5 updated. 🙂
Thanks for guiding me in the right direction! Hope this helps someone else.
I
I have this same thing--when I reinstall iTunes, it works, but only until I put the computer to sleep and/or reboot, and then the same old problem comes back. Deleted the lockdown folder stuff, no help. Repaired permissions, no help. Reset PRAM, no help. I have an iPhone 5, but had the same problem with my old iPhone 4. Have had this problem for a year and a half now. Have gone through half a dozen versions of iTunes upgrades, no help. The only thing that works is having a virtual Windows machine in Parallels with iTunes in there, except that's a horribly janky solution. Since when does Windows work better than Mac? Come on, Apple! Where's your support?!?
I'm having the exact same problem. Just opened a new iMac out of the box and can't connect to my iPhone. Hope there's a solution soon!
itunes can't connect to iphone 5, could not allocate resource.
