cannot clear deleted voicemail on IOS7

I wanted to add a new discovery I had. The problem has definately returned. But I finally have a "band-aid" that has worked numerous times.

1) hold the "1" on my keypad to dial into voicemail, enter 4 digit code.

2) delete any messages that you are having trouble deleting. Don't forget that the first "go-round" is only "unheard" messages. Then you have to press "1" again to go thru and delete the remaining already listened to messages. basically "7" any message you want to trash, and "9" the ones you want to keep.

3) hang up with the voicemail system and now delete the visual voicemails like normal. They will go to the Deleted Items, and then you can go to deleted and "Clear" them.

So far about 5 different times this week, this method has worked without fail.

Hope this helps the rest of you get thru this awful ios7 bug until apple fixes it.

Hi,

This issue has bothered me with several of my iPhones (4S, 5, and 5S) and iOS versions (iOS 5 and beyond). I have tried all of the remedies suggested, but the voice messages always come back. However, I think that I happened upon a solution...

After deleting all of the messages, again, I was performing a task that required me to remove my SIM card from the device. Once I replaced the card and restarted the phone, voila, all of the persistent voice messages were gone.

I would suggest giving this a try, just in case it works for you.

iPhone 5S

I had the same problem with trying to remove voice mail icons, and just discovered a solution -- I'm using an iPhone 4S with iOS 7. I deleted the calls received which had generated the voice mails and the voice mail notifications disappeared.

I just want to log a complaint about this same issue. iPhone 5 with ios 7. Apple, you need a full re-do on your visual voicemail.

Very frustrating to have to delete messages multiple times.

I refuse to do any of the "patches" suggested here. This should be a simple function of my phone.

If you want to "log a complaint," you will have to tell Apple directly, as they are not here.

http://www.apple.com/feedback

I have the same issue... voicemail reappearing after deletion. However, I noticed that if I had wifi turned on and tried to delete voice mail, it would do it on my phone but then they would all show up again... sometimes right away and sometimes a little later on. So I turned wifi off, deleted my voicemails, cleared all from the deleted messages folder, and now they're not coming back. Might give it try... worked for me so far.

So helpful Lake, thanks. I never would have figure out such a convoluted way to clear all deleted message.

You are the man. Thank you for posting this solution!

Here is what I did. Called AT&T tech .. the woman told me it was an Apple issue and she refused to reset my voice mail as was suggested elsewhere in this discussion. Called Apple Care. Tech there confirmed it is a carrier issue.

Went to my AT&T store. A guy there easily reset my visual voicemail and regular voicemail account. That was Saturday and I have had no problems since. Every deleted voicemail has stayed deleted.

Now, an AT&T troubleshooter wants to talk to me about my disappointing experience with the tech that I first called.

If no deleted voicemails reappear between now and Saturday, I believe the problem will be over for me.

As reported earlier, this does work - but the problem came back for me about 6 days later. I also caught the tech on the phone reading this thread's possible solutions back to me as if he had some sort of authentic repair manual.

Just like you. The fix only lasted. 6 days.

The problem is BACK(-:

Just checked with a Genius .. She said 7.1 will fix the problem. Upgraded to 7.1. Waiting to see if she is correct:-)

I have had the issue every day since I first got ios 7 except for a 4 day period after AT&T reset my voicemail feature. Since ios 7.1 - the problem seems gone. Even though apple has not admitted to resolving the problem or even working in voicemail, I know that they worked on voicemail because the weird "Glitch" where tapping a deleted message and then un tapping it makes the "ERASE" button press-able is gone. I see this as a good thing.

I'm hoping others can confirm no deletion issues since 7.1 upgrade.

Nope. Updated and still having VM issues. Grrrr! 😠

I'm attempting to "clear" the 2200+ voicemails in my "delete" box, thinking this may help give me control over my visual vm once again. It is just not responding to anything I'm trying to do -- won't delete msgs, playback takes forever, etc. But it's taking a very long time, and I have to reboot after each round of "clear all" messages. I'll let you all know what I find -- it's the only thing I can think of to try at this point!!!