Fede23

Q: wifi doesn't work with IOS 7

Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?

Posted on Sep 19, 2013 8:28 AM

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Q: wifi doesn't work with IOS 7

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  • by philip718,

    philip718 philip718 Sep 20, 2013 10:31 AM in response to Fede23
    Level 1 (0 points)
    Sep 20, 2013 10:31 AM in response to Fede23

    Same issue here.  My iphone 4S wifi works fine after IOS 7 install, but my daughter's 4S (purchased at the same exact time and place) has no wifi capability at all.  The "on/off" control for wifi doesn't even work.  Tried the easy "solution"  (Settings /Reset/Reset Network settings) and that did nothing.  Then completely re-installed IOS 7.  No luck.

  • by bam11,

    bam11 bam11 Sep 20, 2013 10:33 AM in response to philip718
    Level 1 (135 points)
    Sep 20, 2013 10:33 AM in response to philip718

    Trying putting the phone in airplane mode first and then Settings /Reset/Reset Network settings.  It's only a temporary solution and the phone will probably encounter the issue again but until a software update is released I haven't found another solution that actually works on my 4S.

  • by Alxlr8,

    Alxlr8 Alxlr8 Sep 20, 2013 1:33 PM in response to Fede23
    Level 1 (0 points)
    Sep 20, 2013 1:33 PM in response to Fede23

    Hi guys,

     

    My girlfriend had this problem with her iphone 4S, but I didn't (also on an iphone 4S). I can't explain this.

     

    I have 2 Airport Express and a Time Capsule, and I noticed that my Time Capsule wasn't on up-to-date firmware (7.6.3 needed to be upgraded to 7.6.4). My two Airport expresses were already on 7.6.4 - I guess I just missed out on the time capsule.

     

    Before the Time Capsule firmware upgrade, she couldn't connect to the wifi at all, but after upgrading the firmware to 7.6.4, everything worked a treat. She had also performed the restore etc., but this didn't fix it.

     

    If you have Apple networking equipment and you've taken the ios update, consider using airport utility to make sure you're on latest firmware across all of your networking equipment as one of your vectors for solving this problem.

  • by KimsterBelgium,

    KimsterBelgium KimsterBelgium Sep 20, 2013 1:40 PM in response to Fede23
    Level 1 (0 points)
    Sep 20, 2013 1:40 PM in response to Fede23

    Tried everything: reset network settings in airplane mode/hard reset/recovery/...

    Nothing worked. Since the update to IOS7 I can't even switch my wifi on, it's completely greyed out.

    Is this a software issue or did IOS7 just ruin my perfectly fine phone?

  • by Triviums,

    Triviums Triviums Sep 20, 2013 3:37 PM in response to KimsterBelgium
    Level 1 (0 points)
    Sep 20, 2013 3:37 PM in response to KimsterBelgium

    IOS 7 has a bug, apple is currently working on a updated version of IOS 7 to fix the bug

  • by DublinRanch,

    DublinRanch DublinRanch Sep 20, 2013 6:12 PM in response to Fede23
    Level 1 (4 points)
    Apple TV
    Sep 20, 2013 6:12 PM in response to Fede23

    Same problem with my daughter's iPhone 4s. Tried hard resets, network resets, the gamut. From an Apple Genius Bar staff member that tried to fix the problem: "We have heard back from engineering and they have suggest to try and restore a few more times. If the issue persists, they suggest to replace the iPhone at your local Apple Store." Of course... Apple isn't going to fund replacing the iPhone even though this was clearly an Apple created problem. Not impressed .

  • by mstarosto,

    mstarosto mstarosto Sep 20, 2013 7:53 PM in response to ColumbusCraig
    Level 1 (0 points)
    Sep 20, 2013 7:53 PM in response to ColumbusCraig

    Can I switch to static IP on the Iphone or is that something I change somehwere else?  (I'm have a 4S and all the same wifi problems discussed here.)

  • by tonefox,

    tonefox tonefox Sep 21, 2013 3:41 AM in response to DublinRanch
    Level 6 (9,298 points)
    Sep 21, 2013 3:41 AM in response to DublinRanch

    An Apple genius bar staff member has suggested that you get the phone replaced, but you have decided that Apple will not do that?  OK. As long as you know....

  • by Imussy,

    Imussy Imussy Sep 21, 2013 3:47 AM in response to Fede23
    Level 1 (0 points)
    Sep 21, 2013 3:47 AM in response to Fede23

    I have the same problem with connecting WIFI from the moment i upgrade to 7. Rest of the network didn't help!!

  • by KT7719,

    KT7719 KT7719 Sep 21, 2013 6:11 AM in response to Imussy
    Level 1 (0 points)
    Sep 21, 2013 6:11 AM in response to Imussy

    I saw this article about the name of your phone might cause the issue of the button not being available...I don't have that issue so don't know if it works...

     

    http://www.news.com.au/technology/smartphones/troubleshooting-for-struggling-app le-ios-7-users/story-fn6vihic-1226723564685

  • by mstarosto,

    mstarosto mstarosto Sep 21, 2013 6:35 AM in response to KT7719
    Level 1 (0 points)
    Sep 21, 2013 6:35 AM in response to KT7719

    Thanks for posting the article.  I took the apostrophe out of my phone's name, but still no wifi.

  • by Markfromprague,

    Markfromprague Markfromprague Sep 21, 2013 8:44 AM in response to Fede23
    Level 1 (0 points)
    Sep 21, 2013 8:44 AM in response to Fede23

    Same as me. I tried everthing including hard restart, reinstal IOS, restart network settings (and go to the airplane mode before it).. . Nothing. Whats going on?

  • by highlander730,

    highlander730 highlander730 Sep 21, 2013 9:01 AM in response to Fede23
    Level 1 (0 points)
    Sep 21, 2013 9:01 AM in response to Fede23

    Same problem with my iphone 4s after ios7 upgade. Did the airplane mode - reset network settings fix. Seems to have sorted the issue for now. before that i was told by apple tec help that it was an hardware problem and i would need to pay for a repair! Come on apple not what I expect from you!!

  • by DublinRanch,

    DublinRanch DublinRanch Sep 21, 2013 9:19 AM in response to tonefox
    Level 1 (4 points)
    Apple TV
    Sep 21, 2013 9:19 AM in response to tonefox

    The Genius Bar representative said the phone replacement would not be free ($200) so it is not something we assumed. I just didn't paste in the entire email.

  • by D0nks,

    D0nks D0nks Sep 21, 2013 9:43 AM in response to DublinRanch
    Level 1 (0 points)
    Sep 21, 2013 9:43 AM in response to DublinRanch

    Lost wi fi on both my Iphone 5 and Mini Ipad after updating to ios 7. Rest network settings did not work but soft reset of the wi fi router appears to have solved the problem. Wi fi has returned on both, not sure for how long though!.

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