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All replies
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Helpful answers
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Oct 3, 2013 9:06 AM in response to Fede23by Wei Loo,Iphone 4S, IOS 7.02, wifi not working also swipe problem too!!!!
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Oct 3, 2013 9:44 AM in response to Fede23by adil.malik,I am having the exact same problem. I've tried most of the solutions mentioned on this thread. Nothing worked for me :-(
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Oct 3, 2013 9:50 AM in response to adil.malikby Wei Loo,Yes, read a lot of pages with people in the same situation.
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Oct 3, 2013 10:05 AM in response to Fede23by nevadan61,Removing the ' from my iPhone's "name" seemed to solve my wifi problem. I'm running 7.0.2 on an iPhone 5.
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Oct 3, 2013 11:01 AM in response to Fede23by Pererau,Update: mine has been on again, off again over the past several days. As of yesterday it is off completely. Previously, it had only greyed out once briefly, but now it is permanently broken. No amount of fiddling with settings or restarting will do anything.
I went into Verizon and played with the Galaxy phones. I must say I'm tempted. Unfortunately, that would throw off the nice way that my iPad and iPhone play together, but I'm really disillusioned by Aplle's response to this issue.
If it's just a small problem that a few people are having, then just quietly make it right for those people. If it's a widespread issue, then issue a release and make it right. If this is a hardware issue, I'm disappointed because my phone is only a few months old. If it's a software issue, then making customers pay for a new phone is dishonest at best.
Poorly played, Apple.
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Oct 3, 2013 11:53 AM in response to dolphinlvr6by pam9995,My iphone 5 IOS7 had similar weirdness. It would connect to Home wifi router only when I did a fresh power on/off of the router. Once out of range and then come back it would not work. I spent hours on phone with applecare installing phone as a new device and then updating and had same problem. Then when I went into Apple store and AT&T store the wifi worked no problem. My ipad and 4S phones on IOS7 worked fine on our home wifi.
I finally called my service provider, AT&T, since it is their dsl modem and wifi router. A nice women had me do one thing on my AT&T dsl gateway and it worked!!!! Crazy!!
I went on a direct connect computer to the gateway and connected directly to the gateway address: 192.168.1.254. I had to enter the gateway password (not same as wifi). Then under the WIRELESS (WIFI) section I changed the name of my wifi network name to something completely different and I used the same password still. I then reboot my iphone 5 and it found the new network and I had to enter the password like a new wifi network connection and VOILA! It has worked ever since!
CRAZY! -
Oct 3, 2013 1:05 PM in response to pam9995by usmanfrompak,i am having an issue on iphone 4 with ios 7.0.2.wifi connects,then loses connection ,then connects again and then disconnects,the same cycle repeats......frustrated :-(.....my wifi was working fine with ios 6.1.3...
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Oct 3, 2013 1:06 PM in response to nealfrirlby TJBUSMC1973,nealfrirl wrote:
Hmmmmmmmmmmmmm, 22 PAGES of complaints. Think this might just prove that it IS an ios7 bug and not damaged hardware. FIX it please Apple!
Hmmmmmmmmmmmmm, no this doesn't prove it's an iOS 7 bug.
If it was a bug in the SOFTWARE then ALL DEVICES running the software would be affected.
It's something else. Keep guessing.
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Oct 3, 2013 1:18 PM in response to Fede23by Nkcollins,Hey , I want to add what fixed both my Iphone 5 and iPad after the latest updates.
I tried many complicated methods, soft reset, reset network settings in airplane mode, removed apostrophe, reset privacy and location settings, reset router blah blah.
I removed apostrophe but I only had that on one device so not sure that was the ticket but can't do any harm.
Soft reset, press sleep and off button.
Then in this order I did the following.
Choose to forget your home wifi option.
General setting-reset- reset network setting
Turn off phone/iPad (I was doing this on BOTH devices at the same time and it fixed both!)
Turn off router for 5 mins.
Power up phone/iPad and router together but soon as you turn router on hit reset.
Rejoin the network on your devices and add password.
For me, for both devices it fixed the problem.
I was stuck for days with no wifi and trying various methods were useless, can't believe some people put their phone in the freezer but hey, whatever you want!!!
Don't skip a step as outlined above.
Reset that router as soon as you turn it on along with the apple devices before they start searching for it.
And it worked when nothing else would for both devices that were clearly affected by iOS 7 updates.
Do it in that order and I hope you also find you don't need to hard reset or freeze then blow dry your devices!!
Let me know if it worked for anyone!! Fingers x'd for you all!!!
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Oct 3, 2013 1:29 PM in response to TJBUSMC1973by DublinRanch,Since Apple has yet to publicly acknowledge the problem, here is a theory - perhaps it's an issue with a specific vintage of WiFi / Bluetooth hardware in some devices. My daughter's iPhone 4s is completely dead re: WiFi and Bluetooth - and the problem happened after the iOS 7 upgrade (with no issues prior to that). Hard resets, everything else suggested on this thread, nothing has had any impact. In Settings the Bluetooth cycles forever (hung up) and in Settings the WiFi is off and can't be changed even thought in the Control Panel both WiFi and Bluetooth are shown as on. So if the hardware is the problem then the iOS 7 software is not correctly dealing with failed hardware (by presenting a warning message of some kind). If more likely there is an iOS 7 / hardware incompatibility then it is a software problem. Either way, software has to deal correctly with hardware failures and/or software has to correctly deal with variations of OEM hardware under the hood. Most frustrating is the deafening silence of what is a problem impacting more than a handful of people. Disappointing from one of the world's leading and most innovative brands.
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Oct 3, 2013 1:35 PM in response to DublinRanchby tonefox,Here's the problem. I too have an iPhone 4, and have had no problems at all. Neither on my iPad 2. Sweetness and light all the way.
You say "Most frustrating is the deafening silence of what is a problem impacting more than a handful of people". Agreed. The statistical problem here is that there are hundreds of millions of users now using iOS 7. Where are they all voicing their anger, compared to your "more than a handful" impacted by the problem?
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Oct 3, 2013 2:05 PM in response to tonefoxby DublinRanch,With respect, if you bought an iPhone 4s just over a year ago, have no problems with the device, then upgrade the phone to iOS 7, and immediately have problems, and then are told by Apple you have to buy new hardware, and then find out there are 23 pages of customers facing the same problem, wouldn't you be frustrated with Apple? Easy for you to be an apologist given you haven't had the problem faced by the 23 pages of people who have.
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Oct 3, 2013 2:28 PM in response to DublinRanchby tonefox,Yes, I would be upset. Really brassed off. Maybe even furious. But I still wouldn't be assuming that 23 pages (how many posts from the same posters? Maybe up to a hundred individuals?) of problems are an indication of those same problems being shared by the hundreds of millions of users who have updated to iOS 7.
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Oct 3, 2013 2:40 PM in response to DublinRanchby TJBUSMC1973,DublinRanch wrote:
Since Apple has yet to publicly acknowledge the problem...
http://support.apple.com/kb/TS1398
http://support.apple.com/kb/TS1398
If they haven't acknowledged it publicly, why are there troubleshooting articles available?
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Oct 3, 2013 2:57 PM in response to TJBUSMC1973by DblDpr,Thas a positive procedure.
Could be messing up several folks trying to connect WIFI networks.