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All replies
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Helpful answers
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Oct 15, 2013 6:48 AM in response to Fede23by Martu82,Hi, just to add:
I remember that when I turned on "Do Not Disturb" (from sidebar) It was the last time my WiFi was working. After that (2 hours aprox. with Do Not Disturb) when I tried to turn off my iPhone freeze and did not response. I forced to do a hard reset (home bottom and off bottom).
After this momment the WiFi have the same issue that all of you. All this happened at 2 days after installing iOS 7
Does anyone remember if it happened the same?
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Oct 15, 2013 10:00 AM in response to Fede23by ILoveDucati,I'm seriously frustrated, I can not get wifi nor can I use bluetooth. The bluetooth is trying to turn on however the spinning graphics just keeps turning clockwise. I've research for days and have tried all kinds of different ways and no results! I've done the hard reset, blab, blab, blab...I guess I'm not alone with this frustration. What can we do? Updating to the new software just killed my phone, Thank YOU Apple!
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Oct 15, 2013 12:17 PM in response to Fede23by KiraHansen,I experienced A LOT of problems after IOS 7 update!
Among other things:
- My phone freezes. Especially if I'm going into settings. This also applies Wifi button, which I can not touch.
- Mobile loses all power at random times, and displays' No batteri' sign.
- Touch button does not always work, and if you press the Home button 1 time, it sometimes sees it as more than 1 press.
- Today the 'Dial-menu' didnt sho and I could not see Snooze, Speaker, Add People etc.
Others who have these problems?
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Oct 15, 2013 12:39 PM in response to KiraHansenby Martu82,Dear KiraHansen,
I have those problems too, specially when I'm going to settings -> Wifi Options.
Yesterday freezes in Email and then I cant shut down the iPhone regular, I have to did a hard reset in this cases.
In this cases the icon of battery not decrease.
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Oct 15, 2013 12:49 PM in response to Fede23by SubSpace,Sure This sounds like My Issue to...
IOS Version is 7.0.2 And the WIFI Does NOT work at all & with any Kind of FIX..
You can enter the settings & then open WIFI settings & that's it...
The WIFI is turned off & when you touch it, it don't turn on or flick to the side to show Green or nothing Right ?
NO other WIFI networks show So since we can't even turn the Darn thing on. Not sure what we are to do to get around this Issue...
Apple as to sort this issue out Because WIFi is a very Important part in Tech these days & not to have WIFI feels like I've not even got a iphone to be honest now.. it's just a **** Brick that rings now & then lol.
Can anyone confirm if there is even a fix being worked on ?
Thanks People!!!
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Oct 15, 2013 5:32 PM in response to Fede23by Jowshuf,Hello everyone, apple replaced my 4S for free... It's on 6.1.3 right now and I was wondering. Do you guys think I should record updating it before and after the iOS 7 update? I feel for you guys, it ***** not having wifi. Btw my wifi on 6.1.3 is awesome.
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Oct 15, 2013 5:42 PM in response to Jowshufby ILoveDucati,What did you do to have Apple replace the iPhone 4s?
I did nothing wrong to have this phone not working it was software upgrade only.
I did the online support and to see if they could diagnos my phone but it states that the phone is out of warranty, hm I knew that already. Are they forcing me to upgrade to 5?!
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Oct 15, 2013 6:03 PM in response to Jowshufby LiOz,Same here. They replaced mine for free as well. So far wifi is fine, but this is the third replacement phone they've given me. First new one worked for a day on ios7. Second one worked for a week on ios7. I would like to update to 7.0.2 but am going to be super ticked off if I have to drive there a third time. The store guy I talked to today swore up and down that there was no way it was the software update that was causing the problem. But it happened to my original phone and BOTH new phones they gave me. For now I'm sticking with 6.1.3 on this third phone. Better than dealing with that bs again.
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Oct 15, 2013 6:06 PM in response to ILoveDucatiby LiOz,They will replace it for free if you bought the extended warranty. The warranty that comes with it last for a year, I THINK, and the extended warranty covers you an additional year- at which point a lot of people upgrade. I've had to get 3 replacement phones due to this wifi issue, and all were at no charge.
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Oct 16, 2013 6:38 AM in response to Fede23by BacToMac,Just wanted to throw my hat in the "no wifi/Bluetooth" ring.
I spent four hours on Apple chat the day before yesterday regarding this issue--wifi greyed out and no Bluetooth. I restored my phone (both as new and backup) three times with no improvement. I have tried the other "solutions", too--no blow dryer or freezer, though. Thankfully, I had SIX DAYS left on AppleCare and went to the local Apple store last night to get a free replacement. Many more will not be so fortunate, and Apple should address this. If they are attempting to resolve this issue in an 7.0.x update, they should communicate this. It appears it isn't random or a fluke failure, given the number of iPhones, 4s in particular, affected. The hush-hush nonsense at Apple is out of control--and I'm a fan--I have Apple everything. It erodes confidence.
I am currently in the market for a new phone and a new tablet. I am waiting for October 22nd with anticipation. I will soon be in the market for a new laptop to replace my MacBook Pro. Reading the way Apple has handled many iPhone customers with this wifi/Bluetooth issue has shaken my ardent Apple devotion. In all likelihood, I will stick with Apple for now, but I am open to hearing about other options now in a way I wasn't before. I converted to Apple about five years ago, so I'm still a fairly recent convert. I imagine I serve an example of Apple's domination desires--buy one thing, good experience, buy another thing, good experience, buy into everything whole hog. I bought into the ecosystem, but the real thing that differeniates Apple for me personally is service. It's the same reason my first stop for general shopping is the store with the smile on the box. If something goes wrong, they take me at my word, and they fix it.
Just as an aside, when I went to the store, the Genius took a quick look at my phone and then reported over his mic, "Yeah, I got a wifi greyed out--need a replacement 4S." He said it very matter-of-fact, so I asked him if this issue was becoming increasingly prevelant. He said he didn't know if he would call it more prevelant, and quickly added that wifi can become greyed out for a variety of reasons. So, no acknowledgment of this specific issue with the 4S/iOS 7, not that I expected one. Anyway, my experience was quick and painless--thanks to AppleCare. Having had minor issues with my iPad and MacBook Pro, I always purchase AppleCare. With that said, I cannot begin to tell you how upset I would be if this happened a week later and they insisted I purchase a replacement phone for $199. I would be equally upset if I didn't have AppleCare and truly believed an iOS7 upgrade caused my wifi/Bluetooth to croak. This "upgrade at your own risk" deal is nonsense. Now, if they had said "this upgrade may fry your wifi because it overtaxes the chip in your 4S", I might feel a bit different. After reading all of these comments and concerns with identical/near identical "failures" (software or hardware, I don't know which with any certainty), I am convinced there is no coincidence here. I am still drinking the Kool-Aid enough to believe that Apple will make this right and refund people who were told they had to pay to replace their phone. That is the Apple I believe I know. Here' s hoping I'm right.
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Oct 16, 2013 7:51 AM in response to BacToMacby SubSpace,That's a very true to the point Comment.
Apple are not going to openly admit that there New IOS 7 is cauing wifi issue's with there iphone 4/4s Modles.
Now if Apple turned round & Granted all them that have & are dealing with Software Upgrade Issues after upgrading to there new IOS 7, to be able to Down-Grade to there IOS 6.1.3 or 6.1.4 Versions. Then this would go a long way in showing Apple does care. And alos help Millions or a real lot of people to stay with Apple.
At least then we'll be bale to use wifi Until apple have found a real fix for most of the issue's.
I mean it's not hard really to open signing of IPSW for an older version..
But this would then be seen as some kind of admission by apple that not all is right with the new IOS 7.
SO APPLE.. Qeustion ?
You are aware of the wifi issue amonst other issues.
But mainly the WIFI Problem... Are You or have you got some kind of plan in action to fix the millions of iphones with no wifi after installing your New IOS 7 Upgrade ?
It be Nice for a spokeman to update the public to your plans to fix this issue..
Thank You
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Oct 16, 2013 11:03 AM in response to BacToMacby ILoveDucati,My phone is my life line for buiness. Wifi and Bluetooth must work. I'm now shopping around for other phones and services. I've been buying all Apple products since Power Macintosh 9600, that's way back and today, I can't believe that I'm researching to move away from Apple. I really dislike how Apple handles their customer service. I don't care how big the company is or how great their products are or how creative they are. I really don't appreciate that, due to their software upgrade now my phone has numerous issues and forcing me to upgrade or buy another phone. I REALLY, REALLY DON'T LIKE HOW APPLE HAS BEEN HANDLING CUSTOMER SERVICE. NO THANK YOU!
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Oct 16, 2013 11:05 AM in response to SubSpaceby ILoveDucati,Upgrade to 6. Many iPhones did the same thing.
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Oct 16, 2013 12:43 PM in response to gail from maineby rcbmulder,I have this issue even when installing NO apps after a restore.
Apple should at least allow people to roll back to ios6 until they can sort out this issue.
If ios 7.0.3 doesn't resolve this and other issues, then they're going to lose lots of customers over the next month.
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Oct 16, 2013 2:09 PM in response to Fede23by justamachine,I have been banging my head for hours on this **** issue.
Nothing i did fixed the issue.
Until i tried this.......!
In my routers LAN setup i decided to try and set up an address reservation for an address at the very highest range of available IP addresses. This is the range of IP addresses supplied by the DHCP server on your router. On your router you should be able to allocate an IP and link it to the MAC address of your device so it always connects on this IP address and has no conflict. For mine i set it to the highest value i had in my range which was 192.168.0.254 and attributed it to the MAC address of my ipad and voila!
It workd fine
I hope this helps someone
I apologise if someone has already posted this solution but i got frustrated after the first 20 pages of this post