1 Reply Latest reply: Sep 19, 2013 9:40 AM by varjak paw
Selliott2016 Level 1 Level 1 (0 points)

I was billed 5 times for iCloud at 24.99 making 124.95 not including overdraft fees I believe you charged myself in error. Please correct the situation if you need to contact myself please do so . I use my iPad & iPhone for business & school, i would like to update my iSO; however, will not agree to any terms until this issue has been resolved.

Thank You

Mrs. Sandra Elliott

 

<Personal Information Edited by Host>


iCloud , iOS 6.1.4, I would like to update my iSo
  • varjak paw Level 10 Level 10 (169,810 points)

    Please be aware that you are not communicating with Apple when you post in these forums. Most of the people who will reply to your posts are, like me, your fellow users. These being public forums, it's also unwise to post personal information such as your real name and your phone number. I've asked the Communities Hosts to remove your personal information.

     

    As to your issue, go here:

     

    http://www.apple.com/support/itunes/contact/

     

    and follow the instructions to report the issue to the iTunes Store.

     

    Regards.