Currently Being ModeratedSep 24, 2013 2:57 PM (in response to MarineWolf)
My reply was to TK011 who stated "Then i tried my apple ID and it bloody worked!!!"
Which makes no sense to me....I read your steps but thanks for the reminder I guess!
Currently Being ModeratedSep 24, 2013 3:16 PM (in response to crazysyd)
I have the same issue. Did anyone have been able to solve this problem? I would like to know so I can fix my. Thanks
Currently Being ModeratedSep 25, 2013 12:18 AM (in response to Acclimated)
Dont know if this helps but I had a problem with my ipad requesting a number when I turned it on. Having never set one up I was stumped. Read a few answers on here nothing helped then I remember that as I was going through the initial set up of he new system it asked me for a 4 digit code which I thought was just to protect my 'find my ipad' settings. I tried this number and it opened up my ipad. Hope this might help
Currently Being ModeratedSep 25, 2013 1:17 AM (in response to Acclimated)
Sorry guys, i meant the Password of my Apple ID worked!
Currently Being ModeratedSep 25, 2013 1:55 PM (in response to TKO11)
After many tries last night, itunes finally let me reset the IOS. I lost all info but is working now. Thank you all for your support.
Currently Being ModeratedOct 10, 2013 6:40 AM (in response to Acclimated)
MarineWolf's system works!!! Reseting to factory defaults using his steps letter by letter then loading last backup.
Thx a bunch Marine, saved a lot of my hair!!! Great work. Thx to James as well!
Currently Being ModeratedOct 10, 2013 7:47 AM (in response to Acclimated)
Having the same problem, no PIN code and now the iPAD i locked.
Currently Being ModeratedOct 19, 2013 11:24 AM (in response to Acclimated)
Success!!! Yes!!! I was able to get our locked and disabled iPad into recovery mode simply by long pressing the power and home buttons for a very long time. Basically through three restarts (Apple logo would appear then go away - 3 times). In other words I held those buttons down until the connect to iTunes graphic appeared on the iPad.
When the iPad booted up in recover mode the following may or may not have affected the outcome:
- 30 pin cable connected to Macbook Pro
- iTunes was already launched with the can't connect to device error message.
- iPad was already disabled.
This process was not documented and is archaic. There SHOULD be some sort of login with Apple ID when the device is disabled!!!! Anyone agree?
TMI about my iPad scenario/problem.
We have iPads available for our customers (children) to use while they wait. Some of our sites only have a few iPads and have chosen not to sync to a computer or have their iPads part of a managed system (Configurator). Anyway, some kid updated one of the iPads to iOS7 and set it up with a passcode. Unfortunately we have no idea who updated this iPad. And we didn't know how the iPad was setup during the iOS7 greeting.
I went to the following link and scrolled down to "If you have never synced your device with iTunes…" Out of desperation in step 4 "Continue holding the Home button until you see the Connect to iTunes screen" I just held down both the power and the home button until I saw that "connect" message. I was probably loosing my mind at that point and would have kept those buttons pressed all day. Thanks Apple for getting me THAT desperate. There SHOULD be some sort of login with Apple ID when the device is disabled!!!!
Currently Being ModeratedOct 19, 2013 11:22 AM (in response to kjvisual)
Sorry I forgot the link:
Currently Being ModeratedOct 23, 2013 2:53 AM (in response to TKO11)
My partner had same issue. Nothing worked so he tried the numerical part of his Apple ID password (i.e. not the email part of it and only the numbers) and it worked! Thank you.
Currently Being ModeratedOct 23, 2013 4:23 AM (in response to Acclimated)
I just noticed there are two different screens asking for the passcode following iOS7 upgrade.
I created a passcode during the upgrade process for my phone and it all worked fine.
Now, when I turn on my phone the screen has 'Enter Passcode' then 4 mini circles at the top, then the usual numbers 1 to 0 and then 'Emergency' and 'Delete' at the bottom
My partner is adamant he didn't select a passcode during the upgrade process for his iPad
He was locked out and the screen asking for a passcode had an empty box at the top, and OK, alongside the box, then the usual numbers 1 to 0, then 'Cancel'.
Anyway, is there a significance to this? Is the second box asking you to create a passcode that you then repeat?
I don't think it's just a phone /iPad difference.
Any ideas Apple?
Currently Being ModeratedOct 24, 2013 1:42 PM (in response to Acclimated)
I have just updated my iphone 5 with the latest update on ios7. When it finished I was locked out and needed a pass code to get in to my phone even though I had not had the pass code enabled for the last couple of weeks. I tried putting in last pass code that I had used without success. I entered the previous pass code which I had used when I first got the phone and it has let me in thank god. I hope this is useful to somebody. Regards. Graham.
Currently Being ModeratedOct 24, 2013 9:51 PM (in response to AndersHo)
I had the same problem and could not restore unless find my ipad was disabled.
so I found this and it worked. it restored my ipad with IOS7 to factory settings but better then
still being locked out.
Currently Being ModeratedOct 25, 2013 4:01 PM (in response to Acclimated)
I had the same issue
But I checked in the settings on my iPad and 7.03 was installed even though iTunes said it wasn't
Currently Being ModeratedNov 1, 2013 6:08 AM (in response to MarineWolf)
This worked for me so a big vote of thanks but one thing the might help others.
Before I upgraded to ios 7 my Ipad had never been connected to a computer. After I downloaded Itunes and followed steps 1 to 4 a described by MarineWolf Itunes kept on saying that the Ipad was protected by a passcode so could not be accessed. Because I was using a fresh install if Itunes there were no downloads of ios7 on the computer. I had to keep dismissing the messages from Itunes about the pass code and messages about erros until Itunes had downloaded ios 7. It was only when the download of ios 7 had completed that I could go through the whole process successfully without any messages or errors.