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location based reminders don't work in ios7 ?

after upgrading to ios7 on my iphone 4s the location based reminders don't work if the reminder-app is not open in multitasking.


on ios6 the location based reminders work fine even if the reminders-app is not open and not in background.


is this a bug? the background update option for reminders is activated in the options.


any ideas?

iPhone 4S, iOS 7

Posted on Sep 19, 2013 11:08 AM

Reply
124 replies

Dec 14, 2013 6:29 AM in response to CubaCalian

@CubaCalian & @compaqdrew: Thank you for your explanations and subsequent responses on this issue. Both point out important aspects of the new multitasking regime in iOS 7.


Two points, however:


1. Open or closed, Reminders will issue time-based alerts, but will only (sometimes) provide location-based alerts when open.

2. If it can provide time-based alerts when closed, it still has some "Voodoo" powers (I like that a lot), just not as many as it used to.


I think at the end of the day, the biggest complaint boils down to 1) Sometimes, even when open, Reminders won't give location-based alerts (all permissions correct and enabled) and 2) All iOS system apps get full-time access to time-based alerts whether they are open or closed, and 3) There are many location-based services running full-time, and if an alert is added, Reminders should be automatically included in that "special voodoo powers" list (then automatically removed when the alerts are fulfilled).

Dec 14, 2013 8:38 AM in response to umparrothead

1. Open or closed, Reminders will issue time-based alerts, but will only (sometimes) provide location-based alerts when open.


My experience:

1. Location-based reminders have been ifallible for me for months now. There was an update that may have fixed something, or I had to delete and reset the reminder after upgrading to iOS 7. Can't remember exactly.


2. This is true even after switching to a new iPhone 5. So either Reminders did work when not in the multitasking bar, or restoring from backup activated all apps that were active on the previous iPhone 5.

Dec 17, 2013 4:45 PM in response to Klahane

I did what it says here.. I reset the privacy and location then I keep reminders open in the multitask and have my background refresh set to on for my reminders. It works for the most part but ONLY when I unlock my phone, then the reminders pop up. It will not remind me unless my phone is unlocked. Is anyone else finding this?

Jan 9, 2014 6:26 AM in response to compaqdrew

My conern is that even if the apps (Reminders, Find Friends) are working as Apple intend them to, they aren't working as the vast majority of users (or at least those I've read on here and spoken to) expect them to. That either means Apple needs to amend how they work accordingly or provide definitive, clearly explained information as to how and when the apps work and what we can/can't do with them. Especially if that has changed from previously (iOS6 especially).


There is simply no excuse for turning on Find Friends, setting a reminder to tell you when somebody else leaves a location, having it not remind you and then having to troubleshoot to figure out why. Don't force me to jump through hoops in order to get an app to work. If the reminder won't work unless the other person has the app open and switched on, then tell me that and I won't expect it to work. My experience is that it will tell me the location of other users even if they don't have the app open, which confuses me all the more (because I would not expect it to be reporting the location of the phone to the Apple servers in that case).


Here's another anomaly that leaves things unclear, at least as far as I am concerned. When I have Reminders open in the background, the location icon is active but outlined in the taskbar. When I have reminders closed but Find Friends open in the background instead, the location icon is colored white in the taskbar and appears momentarily before disappearing approximately ten seconds later (even if the app is still running in the background). I have absolutely no idea what that is and maybe I've missed an explanation from Apple as to why.

Jan 9, 2014 9:21 AM in response to AndyMP

> There is simply no excuse for turning on Find Friends, setting a reminder to tell you when somebody else leaves a location, having it not remind you and then having to troubleshoot to figure out why.


Yeah there is an excuse: you deliberately and explicitly told it not to remind you. Either by deliberately and explicitly turning off Background Refresh. Or by deliberately and explicitly killing the app. In either case, the user took an action to opt out of receiving these reminders.


Could it be clearer? Possibly. For example one could put big giant "you don't want to do this" confirm dialogs whenever the user disables Background Refresh or kills an app. But those are annoying, and everybody just presses "yes" anyway, so I'm not sure the situation would be materially improved.


> When I have Reminders open in the background, the location icon is active but outlined in the taskbar. When I have reminders closed but Find Friends open in the background instead, the location icon is colored white in the taskbar and appears momentarily before disappearing approximately ten seconds later (even if the app is still running in the background). I have absolutely no idea what that is


The short answer is that there are various different technologies involved in determining your location. This information matters to developers and some power users playing games with iOS system settings and so they have slightly different apearances in the status bar (filled in vs not filled in for example). From a user perspective the important thing is that a triangle in the status bar (whether filled in or not) means some app is using your location data. Different apps in different circumstances need different kinds of location data and so the change in what is drawn there has to do with what kind of location data Reminders or Find Friends has requested from the system.

Jan 9, 2014 10:35 AM in response to compaqdrew

I appreciate the reply and the explanation. To clarify, Find Friends was running in the background the entire time. Notification and Background App Refresh were also both enabled. For the record, this is on an almost brand new iPhone 5S running the latest versions of the app and the latest version of iOS7.


The entire time I was waiting for the app to trigger the alert, I was able to track the location of the other device perfectly. I gave it sufficient time and when I re-checked the location of the device the app hadn't updated in the background and the location hadn't updated since I last checked. Regardless, given that when it did update the location it had at this stage left the geofenced zone it should still have triggered the alert and still didn't.


Other accounts (and there are plenty of them) that I have read online are reporting intermittent alerts or extremely delayed alerts which also imply that there isn't an issue with the settings (otherwise it would either never issue a notification at all).

Jan 23, 2014 5:14 AM in response to Quacks

it could be that i have the same Problem.

I know the Reminder for locations work since ios 7 on my iphone 5 but dont know how long.

now i can see that it doesnt work how it should work.


when i create a new Task to remind me on a location i should have the geofencing symbol in the bar but i dont have it.


my options for the reminder app are all enabled and the app is in background or open and i dont have the geofencing symbol, this is not normal.


How can i fix it? GPS work fine and i know gps is not geofencing.

Feb 11, 2014 3:26 PM in response to VITICO

Note that the issue mentioned is that if a user force quits an app, er, it quits. As a previous poster mentioned, it's reasonable to assume that's what the user wanted. Here's a quote from the concerned developers:


In previous versions of iOS, if a user killed an application in the app switcher, developers were still able to get geolocation in the background.


Also note the Cody Lee's comment:


I’ll be honest here, I’m not sure I want this behavior to change.


His concern seems to be battery usage. With this change, force quitting an app may not prevent it from continuing to drain your battery.


But there's also a potential privacy concern, or at least a user-choice concern. If force-quitting an app doesn't really force quit it, how are users to stop an app from getting geoloction information? How are users to force quit an app that's malfunctioning? Do we need to wait until we can delete the app from iTunes and our iPhones? Restart the iPhone?

location based reminders don't work in ios7 ?

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