Please i need help tried everything .. nothing worked
You can update via itunes and your computer
You can try troubleshooting with this iOS: Wi-Fi settings grayed out or dim
Once wi-fi is working then go to Settings>General>Software Update and you should see the option for updating.
Thank you for that but then it old me " My iphone could not be updated the disk your attempting to use is full ? Is it talking about my laptop or phone ?
Sounds like your computer hard drive is full. Might need to free up some space
Retrieving data ...