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iPhone 4 won't hold charge after iOS 7 update

Hello,


I'm hoping I can get some help with this issue. I updated my iPhone 4 to the new iOS 7 software and now it will not hold a charge. The update was completed just fine last night. I left the phone on the charger all night, but when I awoke this morning I noticed the battery percentage was showing 20%. I was confused and checked the charger; unplugged it and plugged it back in. The phone recognizes that a charger is in the port (audio feedback as well as visual), but the percentage slowly decreases. I also tried using two other chargers to see if it was in fact my charger that was at fault. Same results. Inevitably, the phone reached 0% and shut down. I never had this issue before upgrading to iOS 7. I had iOS 6.1.3 before upgrading and I routinely charged my iPhone 4 daily without any issues. I've tried everything I know to do; any help would be much appreciated.


Thank you.

iPhone 4, iOS 7

Posted on Sep 19, 2013 1:33 PM

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Posted on Sep 19, 2013 5:08 PM

Same here. Only problem is that it's completely dead and won't charge. Plugged it to my mac and it' drains USB port... Dead phone.

60 replies

Sep 21, 2013 9:12 PM in response to richardgaisford

I updated my iphone 4 to ios7 three days ago. It now will only charge if connected to a computer USB port, either Mac or windows. It no longer charges on any wall mounted USB cable, like it did before the upgrade. The wall mounted cables, all apple units, still work just fine with an iPhone 4S and a new iPad retina display but not at all with the iPhone 4. Took it to a genius at apple store and they checked the battery. It still charges to 80% of original. They were clueless and suggested I replace the unit. It seemed to be related to ios7

Sep 21, 2013 9:53 PM in response to fusiondrum

After trying 4 chargers, I was finally able to get my iphone 5 to charge after upgrading to ios 7, but not until I plugged it into my desktop PC with an Apple cable. Even then I had to fire up iTunes and get it recognized before it started to charge. It is still charging so I don't know if it will charge completely.


This is a temporary solution at best and I will be going to an Apple store on Monday.

Sep 24, 2013 12:12 PM in response to fusiondrum

Same story, my iPhone 4S is dead since iOS7 upgrade.


I installed IOS7 on my iPhone 4S as soon as it was available on Sept.18th.

It first worked ok for 4 days.

Then yesterday after loading battery overnight, the battery was only at 48%, a few minutes later it went to zero.

When connected to a wall charger it was showing 100% battery load, but disconecting it was shutting down for low battery.

I tried to restore in DFU mode but I got the error 2001 after waiting a few second for the iphone to answer, which was not happening due to low battery.

I replaced the battery, with one that was at 50%. Then I could restore it, and it seemed to work normally.


Then after a few hours on without use, it appears to have switched off for low battery again.

I tried to load the batterry over night, but it was just keeping in a continuous rebooting loop, and not charging.

Trying to restore from iMac or Macbook gives 2001 error.

So it was not the battery, it is just not charging the battery.


What can I do, please help me !!!!

Sep 26, 2013 2:47 AM in response to CauRamos

iPhone 4S dead after IOS7 upgrade: not charching any more.


I went to the local official Apple shop where I bought it. Bad news:

It's a hardware problem. Charging module is overheating with IOS7 and it got damaged.


Fortunately the 23 months old 4S is still under 2 years guarantee. I need to wait 3 weeks to get a final diagnostic as they are overloaded with many claims currently, I'm not supprised...

I took back a good old Nokia meanwhile...

issue: the charging module of iPhone 4S cannot be replace, while for iPhone 5 it can be.

So they will suggest a standard exchange.

Let's see.

I'll keep you informed.

iPhone 4 won't hold charge after iOS 7 update

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