Bleonard1028

Q: IOS 7 wifi issue

Downloaded iOS 7 last night on my 4S.  It will not stay connected to home WiFi. iPad and MacBook are fine.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 1:48 PM

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Q: IOS 7 wifi issue

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  • by Nkcollins,

    Nkcollins Nkcollins Oct 3, 2013 2:00 PM in response to Bleonard1028
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    Oct 3, 2013 2:00 PM in response to Bleonard1028

    Hey , I want to add what fixed both my Iphone 5 and iPad after the latest updates.

    I tried many complicated methods, soft reset, reset network settings in airplane mode, removed apostrophe, reset privacy and location settings, reset router blah blah.

     

    I removed apostrophe but I only had that on one device so not sure that was the ticket but can't do any harm.

    Soft reset, press sleep and off button.

     

    Then in this order I did the following.

    Choose to forget your home wifi option.

    General setting-reset- reset network setting

    Turn off phone/iPad (I was doing this on BOTH devices at the same time and it fixed both!)

    Turn off router for 5 mins.

    Power up phone/iPad and router together but soon as you turn router on hit reset.

    Rejoin the network on your devices and add password.

    For me, for both devices it fixed the problem.

    I was stuck for days with no wifi and trying various methods were useless, can't believe some people put their phone in the freezer but hey, whatever you want!!!

    Don't skip a step as outlined above.

    Reset that router as soon as you turn it on along with the apple devices before they start searching for it.

    And it worked when nothing else would for both devices that were clearly affected by iOS 7 updates.

     

    Do it in that order and I hope you also find you don't need to hard reset or freeze then blow dry your devices!!

     

    Let me know if it worked for anyone!! Fingers x'd for you all!!!

  • by drwesj,

    drwesj drwesj Oct 3, 2013 6:21 PM in response to Bleonard1028
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    Oct 3, 2013 6:21 PM in response to Bleonard1028

    I have this same issue; l phone connects to wireless in three other places but will not connect to wireless at home even though the laptop will connect to wireless at home?? !@@#

  • by Zidane_fan,

    Zidane_fan Zidane_fan Oct 3, 2013 6:24 PM in response to Bleonard1028
    Level 1 (0 points)
    Oct 3, 2013 6:24 PM in response to Bleonard1028

    That's it. I'm whipped. It's bad enough that my iPad has become a burden to use, but Apple still won't acknowledge the issue? Do any of the engineers monitor these communities? Do they get feedback from their own tech support agents?   I almost typed in "geniuses", but that would seriously cheapen the meaning of the word. Anyway, I've had it. I will not reset network settings again. I will not "forget this network" or restart the iPad again. I will not renew the DHCP lease. Oh, yeah. I will not buy another Apple product again.

  • by drwesj,

    drwesj drwesj Oct 3, 2013 6:25 PM in response to Nkcollins
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    Oct 3, 2013 6:25 PM in response to Nkcollins

    how do you choose to forget your home wifi options?

  • by Alfred25,

    Alfred25 Alfred25 Oct 3, 2013 7:44 PM in response to Bleonard1028
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    Oct 3, 2013 7:44 PM in response to Bleonard1028

    I disabled "Wireless MAC Filter" on my router and my iPad has been connecting okay for two days now.

  • by bourst,

    bourst bourst Oct 3, 2013 8:20 PM in response to Alfred25
    Level 1 (0 points)
    Oct 3, 2013 8:20 PM in response to Alfred25

    How do you disable that filter?

  • by CWMChapman,

    CWMChapman CWMChapman Oct 3, 2013 8:21 PM in response to Bleonard1028
    Level 1 (25 points)
    Oct 3, 2013 8:21 PM in response to Bleonard1028

    Hold down the power button and the home button for 10 seconds or until you see the Apple logo, that will restart it and it will fix most of the problems that have occured.

  • by Zidane_fan,

    Zidane_fan Zidane_fan Oct 3, 2013 10:03 PM in response to drwesj
    Level 1 (0 points)
    Oct 3, 2013 10:03 PM in response to drwesj

    drwesj: how do you choose to forget your home wifi options?

     

    Thank you for your question. I'm in the hospital, so it's not my home network in question. However, everyone here running Android devices are doing fine. Now, to "forget this network", go to settings, then Wi-Fi. Click anywhere on the bar that shows your network name, and on the next page, you'll see "forget this network" right at the top. If you use it, it will require you to re-enter your password, if you have one. I hope you have more luck with it than I did.

  • by Alfred25,

    Alfred25 Alfred25 Oct 3, 2013 10:48 PM in response to bourst
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    Oct 3, 2013 10:48 PM in response to bourst

    It depends on the brand of your router. Just log into your router via a web browser and look for it. If you have no idea what I'm refering to then you probably didn't set up your router. I remember entering my iPad mac address into my router.

     

    Just google your router (ex: linksys wireless mac filter) for images and instructions if you're feeling adventurous. Safer to call a techie friend to help you out.

  • by Alfred25,

    Alfred25 Alfred25 Oct 3, 2013 10:50 PM in response to CWMChapman
    Level 1 (0 points)
    Oct 3, 2013 10:50 PM in response to CWMChapman

    FYI ...It didn't work for me the second time.

  • by CWMChapman,

    CWMChapman CWMChapman Oct 4, 2013 4:19 AM in response to Bleonard1028
    Level 1 (25 points)
    Oct 4, 2013 4:19 AM in response to Bleonard1028

    To forget a wifi you either click on the wifi or click on the i icon to the right of the name of the wifi. The first one listed should be forget wifi. 

  • by Nkcollins,

    Nkcollins Nkcollins Oct 4, 2013 11:24 AM in response to drwesj
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    Oct 4, 2013 11:24 AM in response to drwesj

    Drwesj, I meant choose forget this network on your iPhone, my sequence worked a treat for a few others too without going into your computer and fiddling with wifi settings etc. it's worth a try for sure, it's worked for my 2 devices and a few other peoples and it's fairly simple.

  • by gauser,

    gauser gauser Oct 4, 2013 11:25 AM in response to Vesperin
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    Oct 4, 2013 11:25 AM in response to Vesperin

    Thanks, this did it for me!

  • by Angoasa,

    Angoasa Angoasa Oct 4, 2013 11:53 AM in response to Nkcollins
    Level 1 (0 points)
    Oct 4, 2013 11:53 AM in response to Nkcollins

    For me it didn't work, but I think I know what the problem is...I still have to make some tests...need to try some routers at my friends places though...I'll let you know when I'll have something solid...

  • by Nkcollins,

    Nkcollins Nkcollins Oct 4, 2013 2:17 PM in response to Angoasa
    Level 1 (0 points)
    Oct 4, 2013 2:17 PM in response to Angoasa

    Good luck, let us know what worked. Total pain!

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