IMAP support broken in iOS 7?

I am having issues with my IMAP accounts after upgrading to iOS 7. Changes to my Inbox done on other IMAP clients are not properly reflected on the iPhone anymore, e.g. deleted mails or moved mails are still visible on the iPhone. I could not find a way to force a refresh of the Inbox, but the only way to get in sync again with the IMAP server is to delete the account and then add it again.


Anybody else experiencing a similar issue? Is there a workaround for this problem?

iPhone 4S, iOS 7

Posted on Sep 19, 2013 2:40 PM

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145 replies

Sep 27, 2013 9:43 AM in response to Steven Jones3

Thanks for the congrats. 🙂 I created a test account on one of our servers that runs the Dovecot IMAP server and in limited testing was unable to duplicate the problem. It was a test account though so doesn't have any email in it. Also note that before/above, after I updated to 7.0.2 and the phone restarted, it worked for several messages on the UW-IMAP server and then eventually stopped working. Obviously no one with an IMAP server that is working for them will search for this thread, so hopefully someone else who finds this and access to other IMAP server software can test with them...

Sep 27, 2013 1:06 PM in response to goligo

Confirming that this (delete an email from inbox, it reappears within seconds) is still a problem for me, as well, using iOS 7.0.2 to connect to a University of Washington IMAP account.


Rumor from our UW tech support is that they have an older email server (that won't be upgraded until next year) that is not compatible with current iOS. Argh.


Sure hope Apple can fix it from their end, seems that backwards-compatibility is important when it comes to institutional email support.

Oct 1, 2013 8:40 AM in response to goligo

I have nearly the same problem with IMAP on iOS 7. I have my own rootserver hosting my emails and domains. On the different domains I have some email-accounts. Hosting is configured with Plesk, normal CentOS based.


I configure these email accounts as "normal"/default IMAP accounts in iOS 7 on my iPhone 5.


So far so good. One of these accounts - exactly this and only this one - cannot connect or download new mails after a time between 16 to 26 hours. This means the first 16 to 26 hours I can connect to the server, can read and download mails. Then suddenly iOS 7 cannot connect to the server anymore (without changing anything!) or cannot download new - but existing - emails from this single mail account. The other accounts work normal!


I can remove the error by deleting the one email account from iOS 7 and re-installing it. Then it works for another 16-26 hours...


The only difference between the mail accounts is the username@domain.de. No other difference. It just worked all fine with iOS 6.3 so it IS definitely a problem with iOS 7! No difference with 7.0.2.


I hope Apple will fix the IMAP problem soon. Didn't they - or the thousands of betas - test IMAP with multiple accounts? They act like beginners not like pros...

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IMAP support broken in iOS 7?

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