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IMAP support broken in iOS 7?

26099 Views 144 Replies Latest reply: Apr 7, 2014 3:06 PM by mgmead RSS Branched to a new discussion.
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goligo Level 1 Level 1 (5 points)
Currently Being Moderated
Sep 19, 2013 2:40 PM

I am having issues with my IMAP accounts after upgrading to iOS 7. Changes to my Inbox done on other IMAP clients are not properly reflected on the iPhone anymore, e.g. deleted mails or moved mails are still visible on the iPhone. I could not find a way to force a refresh of the Inbox, but the only way to get in sync again with the IMAP server is to delete the account and then add it again.

 

Anybody else experiencing a similar issue? Is there a workaround for this problem?

iPhone 4S, iOS 7
  • Steven Jones3 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 19, 2013 6:53 PM (in response to goligo)

    This is happening to me too, I've no idea how to solve the issues. I've tried reindexing mail on my Mac, closing Mail in iOS, restarting the phone, etc., etc., to no avail.

  • Jeffrey Aguilera Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2013 8:04 PM (in response to goligo)

    I had the same issue with the built-in Mail app as well as Alta Mail on an iPad after the update.  I had to disable SSL, as my mail host uses a self-signed certificate, and that no longer appears to work.

  • Farmind Calculating status...
    Currently Being Moderated
    Sep 20, 2013 4:29 AM (in response to goligo)

    I had the similar problem after installing iOS 7 to my iPad. Whenever I Trashed a mail, it re-appeared wihtin seconds. I tired several settings, but the problem appears to be a bug in IMAP support. Finally I deleted my mail account and re-started the same accout as POP instaed of IMAP, and everything appears to working properly again.

  • Duckulaj Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 20, 2013 10:03 AM (in response to goligo)

    I am also unable to delete messages for an IMAP account. It doesn't matter which method I use to trash the message it always reappears.

  • markwmsn Level 4 Level 4 (3,945 points)
    Currently Being Moderated
    Sep 20, 2013 11:18 AM (in response to goligo)

    I find I am able to force a refresh of any mailbox by pulling down the list of messages in the mailbox until I see a refresh spinner above the search bar. This is the same method that worked on iOS6; only the graphic has changed.

  • Steven Jones3 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 20, 2013 11:57 AM (in response to markwmsn)

    That doesn't work for me. Whether I refresh or not, what happens is that within seconds of sending the message to trash it reappears, though only on the iPhone and not on other machines from which I access that IMAP account.

  • luke357 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2013 2:56 PM (in response to goligo)

    As all user, i have imap problem

    When i start mail, the Apps make all my mail unread around 3500

    Messages

    Nothing can be done, even if i make them "all read" , i quit the Apps and then

    All 3500 mail repop again as non read

  • luke357 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2013 3:07 PM (in response to goligo)

    Exept when you have both problem

  • asi17 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2013 3:26 PM (in response to goligo)

    i cannot send mail from my hotmail and gmail account, keeps coming up username or password incorrect

  • smitavius Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2013 5:52 PM (in response to Steven Jones3)

    I have this problem as well but only on IMAP accounts. Exchange works fine. It seems to be a client side problem since the mail does get deleted from the server. I hope they fix this in 7.0.1

  • Chuberry2004 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 21, 2013 3:53 AM (in response to goligo)

    I'm from Brasil and i have a great problem with IMAP on iOS 7. I'm a Terra's provider user and after the iOS 7 update, my mails from iMAP are downloaded, but after this, the mailbox is cleared, showing the message that i don't have any email. Using POP works fine ... But i want my IMAP again !

  • Nicciww Level 1 Level 1 (15 points)
    Currently Being Moderated
    Sep 21, 2013 10:51 PM (in response to Farmind)

    Thanks, this fixed it for now. Let's just hope Apple puts out an update with IMAP support soon

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