Previous 1 2 3 Next 145 Replies Latest reply: Jun 20, 2014 10:23 AM by Vince Egan Branched to a new discussion.
goligo Level 1 (5 points)

I am having issues with my IMAP accounts after upgrading to iOS 7. Changes to my Inbox done on other IMAP clients are not properly reflected on the iPhone anymore, e.g. deleted mails or moved mails are still visible on the iPhone. I could not find a way to force a refresh of the Inbox, but the only way to get in sync again with the IMAP server is to delete the account and then add it again.


Anybody else experiencing a similar issue? Is there a workaround for this problem?

iPhone 4S, iOS 7
  • Steven Jones3 Level 1 (15 points)

    This is happening to me too, I've no idea how to solve the issues. I've tried reindexing mail on my Mac, closing Mail in iOS, restarting the phone, etc., etc., to no avail.

  • Jeffrey Aguilera Level 1 (0 points)

    I had the same issue with the built-in Mail app as well as Alta Mail on an iPad after the update.  I had to disable SSL, as my mail host uses a self-signed certificate, and that no longer appears to work.

  • goligo Level 1 (5 points)

    This seems to be a different issue. As I understand your response you couldn't connect to your mail server at all after the update. I still can connect and get new mails, but if I delete a mail on my Mac, it is not automatically deleted on the iPhone (as it worked before and should work with IMAP clients).

  • Farmind Level 1 (0 points)

    I had the similar problem after installing iOS 7 to my iPad. Whenever I Trashed a mail, it re-appeared wihtin seconds. I tired several settings, but the problem appears to be a bug in IMAP support. Finally I deleted my mail account and re-started the same accout as POP instaed of IMAP, and everything appears to working properly again.

  • Duckulaj Level 1 (10 points)

    I am also unable to delete messages for an IMAP account. It doesn't matter which method I use to trash the message it always reappears.

  • markwmsn Level 5 (5,557 points)

    I find I am able to force a refresh of any mailbox by pulling down the list of messages in the mailbox until I see a refresh spinner above the search bar. This is the same method that worked on iOS6; only the graphic has changed.

  • Steven Jones3 Level 1 (15 points)

    That doesn't work for me. Whether I refresh or not, what happens is that within seconds of sending the message to trash it reappears, though only on the iPhone and not on other machines from which I access that IMAP account.

  • luke357 Level 1 (0 points)

    As all user, i have imap problem

    When i start mail, the Apps make all my mail unread around 3500


    Nothing can be done, even if i make them "all read" , i quit the Apps and then

    All 3500 mail repop again as non read

  • goligo Level 1 (5 points)

    The problem with the unread mail does exist, but as far I understand yet, is a different issue than the IMAP issue discussed in this thread.

  • luke357 Level 1 (0 points)

    Exept when you have both problem

  • asi17 Level 1 (0 points)

    i cannot send mail from my hotmail and gmail account, keeps coming up username or password incorrect

  • smitavius Level 1 (0 points)

    I have this problem as well but only on IMAP accounts. Exchange works fine. It seems to be a client side problem since the mail does get deleted from the server. I hope they fix this in 7.0.1

  • Chuberry2004 Level 1 (0 points)

    I'm from Brasil and i have a great problem with IMAP on iOS 7. I'm a Terra's provider user and after the iOS 7 update, my mails from iMAP are downloaded, but after this, the mailbox is cleared, showing the message that i don't have any email. Using POP works fine ... But i want my IMAP again !

  • Nicciww Level 1 (15 points)

    Thanks, this fixed it for now. Let's just hope Apple puts out an update with IMAP support soon

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