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Wifi greyed out on iphone 4s with ios 7

Hi, I have iphone 4s, before when I update my ios to 6.1.3 I got a problem connecting to my wifi it was greyed out. I researched some tips how to solve the problem still it doesn't work. They said that if you update your ios into ios 7 the issue will be solved, however I update my ios now into ios 7, I still have the same issue, tried some troubleshooting again still problem doesn't solve, help please I cannot use my wifi. I just got my phone last year and I am having this problem, I love apple products but this is a big inconvenience to everyone who is having the same problem, help. Thanks.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 3:30 PM

Reply
592 replies

Dec 2, 2013 10:11 AM in response to ila0804

ila0804 wrote:


Sorry TJBUSMC1973, BUT when i write on Google "Wifi greyed out iphone 4s", the first 10 pages talk about the issue. And I didn't keep on reading the other pages..

Could you deny that???


"Wifi greyed out iphone 4s" on Google pulls up less than 4,000 results.

http://bit.ly/1chwBrz

http://lmgtfy.com/?q=%22Wifi+greyed+out+iphone+4s%22


Google results are not accurate research to support a claim that 'millions' of devices have this issue. But it's amusing to watch people try to use it to support their arguments.


Pretty much every online news article I see that talks about this simply refers back to THIS FORUM, and reports 'hundreds' of users. But no other supporting documentation. When you see a news article that actually supports the 'millions' claim, let me know. I'll be glad to read it.

Dec 2, 2013 10:31 AM in response to Drift89

Drift89 wrote:


If someone comes here and try to read out about this problem, he'll be scared about this ****. Why discuss about google searching when we're talking about a device problem?

Please... -.-' go beyond this, we've to share something usefull to everybody, not something else.


Agreed.


Here's the Apple article that addresses this problem: iOS: Wi-Fi settings grayed out or dim - Support - Apple - http://support.apple.com/kb/ts1559 .


If the issue is still unresolved after using that article, then contact Apple Support or visit an Apple Retail Store.

If you are within warranty, the repalcement should be free. If not, you will pay a reduced price for a replacement.


That's it. That's the only advice that needs to be given for this issue, which has already been given multiple times.


Everything else is just ranting, whining, and complaining (or responses to such, like I've done), which is useless to all of us.


Use the troubleshooting article.

Contact Apple.

Get a replacement.

Dec 2, 2013 10:39 AM in response to TJBUSMC1973

TJBUSMC1973 wrote:


Drift89 wrote:


If someone comes here and try to read out about this problem, he'll be scared about this ****. Why discuss about google searching when we're talking about a device problem?

Please... -.-' go beyond this, we've to share something usefull to everybody, not something else.


Agreed.


Here's the Apple article that addresses this problem: iOS: Wi-Fi settings grayed out or dim - Support - Apple - http://support.apple.com/kb/ts1559 .


If the issue is still unresolved after using that article, then contact Apple Support or visit an Apple Retail Store.

If you are within warranty, the repalcement should be free. If not, you will pay a reduced price for a replacement.


That's it. That's the only advice that needs to be given for this issue, which has already been given multiple times.


Everything else is just ranting, whining, and complaining (or responses to such, like I've done), which is useless to all of us.


Use the troubleshooting article.

Contact Apple.

Get a replacement.

I think YOUR answers are useless (and also repetitive, hope it will be the last).

We are tryng to find something else to solve the problem, we are tryng to move Apple to do something.

Dec 2, 2013 11:00 AM in response to TJBUSMC1973

Ok, you're right about that.


Apple solution is useless? So...

Warrenty? Replace it!

Not in warrenty? Pay a reduces price and fix it.


This is clear for everybody I think.


But why people can't share opinions about that?

Maybe someone found a solution that can be home made (ok, that's really hard, but it can happen).


My next step is to disassembly iPhone and check components to the electronic microscope. I hope to find some capacitor or resistence that is not well welded...

Is difficult to explain in english, but I want to try.


My job is repairing hardware devices for knitting machines.

We use THT, SMD and BGA technology.

The Murata IC that manage WiFi and Bluetooth is a BGA component, so is very hard to replace it, literally IMPOSSIBLE without particular machines.


Some say that air-drayer and freezer helps. Ok. Let's see some pictures about capacitor and resistors:


Capacitor (very dirty): http://upload.wikimedia.org/wikipedia/commons/4/49/SMD_capacitor.jpg

Resistence: http://store.curiousinventor.com/media/images/guides/smt/1206_done.jpg?124841335 5


Sometimes the metal pad of both devices can broke, resulting like an open circuit.

If you expand or contract (depends which part of the device is broken) you can connect the pad to the body, so the circuit resulting close. Maybe is for this reason that some iphone works with freezer and some with hot air.


This is my opinion, I'll do it at my own risk. I'm out of warranty but I've got professional instruments to do it, so don't follow me. I'll do it and I'll let you know.


This is the sense of this discussion, I think...


Sorry for my bad english.

Dec 2, 2013 10:59 AM in response to Drift89

Drift89 wrote:



But why people can't share opinions about that?



Because this isn't a forum for sharing personal opinions. It's for technical assistance, only.

Want to give your opinion to Apple? Go to www.apple.com/feedback. That's where Apple will listen.


Whining, complaining, crying, moaning, groaning, etc... NONE of that is appropriate for this forum, and NONE of that will get results from Apple when posted here. The wi-fi greyed out problem has been on these boards for a LOOOONG time.


In short, go talk directly to someone that can do something about it. No one here can fix the system for you.

Dec 2, 2013 11:03 AM in response to ila0804

ila0804 wrote:


jonfromdaleville wrote:


Apple does not reply on these forums. All the technical support you need has been given. The whining and complaning will not make you any friends here. We are all users just like you.

who wants to make any friend here? you're really incredible.

Still, nobody has yet replied to my thought about the faulty 4s batch ...


Because no one here is from Apple. How are you NOT understanding that?


ONLY APPLE can comment on whether or not there was a 'faulty' batch.


It's like you're standing in the parking lot of your local grocery store, YELLING at other customers to fix the problem with the grocery store's produce section.


Go. Talk. To. Apple.


www.apple.com/feedback

Dec 2, 2013 11:19 AM in response to Carla Marie Valencia

Here is some information for all Swedish readers.

The following information applies ONLY if you bought your phone from a Swedish retailer or Swedish Apple Store.


If you have warranty or AppleCare left for your phone, this applies:

Get it replaced, fastest and easiest via Apple Store. Or go via your purchase place (retailer), but it should take more time so yes via Apple direct is best for you.


If you do NOT have warranty or AppleCare left:

Under Swedish law, you have three (3) years from the purchase date to have your unit repaired or replaced if fault is not influenced by you. This is called "reklamationsrätt" and you can read more about on Konsumentverket´s site.

When you want to take advantage of "reklamationsrätt" you must go to the place you purchased the product on. Apple store can not do anything for you if you bought the phone through a retailer or phone carrier. Then contact them and was accurate and clear that you want to use the "reklamationsrätt". And don´t pay anyting if you know that the fault is NOT influenced by you.


Dec 2, 2013 12:11 PM in response to pillowpants66

pillowpants66 wrote:


Unfortunatly, apple/feedback is only a one way street. It states that they will not get back to us.


So i put in my complaint anyway.


I recomend EVERYONE else to do the same. (Im going to send them 1 a day for the next 2 weeks)


Try an old-fashioned written letter. Or talk live to someone at Apple Support, and ask to get connected to a supervisor.

Dec 2, 2013 5:15 PM in response to TJBUSMC1973

TJBUSMC1973....you are wrong. It's too bad a can't reply with a quote from you, but my awesome iphone doesn't support flash. You would think apples own forums would be apple product friendly. You don't think anyone from apple reads this? I just had 2 posts removed, so someone reads it as well as the people out there looking for a way to remedy the problems with the 4s's battery and wifi after installing ios 7. You seam to think you know it all since you have been on the boards here since what? June? 5 months makes you an expert on all apple? Why don't you answer all the other questions posted on here in reply to you. You keep posting the same repetitive answers that no one knows is correct or not. Only apple can truly answer this and by the news story last week, they have. Well I'm not backing down on this one. None of us should. We did nothing wrong here but upgrade our ios to apples latest, which they said will work with our phones. We did nothing wrong here but buy an apple product and we get punished for that. I don't give a shoot what the terms say. We did nothing wrong and we take the hit? Further more, you don't have this problem, so just leave these threads about the 4s's battery & wifi stuff alone already. You aren't helping.


<Edited By Host>

Dec 2, 2013 5:44 PM in response to vaportrails2002

<Edited By Host> on my post above? Why? I didn't get an email for this one. Must be that part in the terms of use that says "Apple reserves the right to delete any Submission, or take action against any account, at any time, for any reason." It's kind of saying anything you want to delete or edit for any reason at all, you will. It's like the agreement we agreed to when we updated our iphone 4s's to iOS 7. Apple will do whatever they want whether it is right or wrong.

Wifi greyed out on iphone 4s with ios 7

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